"OpenSocial is a specification that defines a browser-based component model, known as gadgets, and an API for accessing information about user profile information and social graphs, including friends and activities. Applications that use the OpenSocial APIs can be embedded within a social network itself, or access a site’s social data from anywhere on the web. [Sources: Wikipedia and Opensocial.org]"

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"Watson is designed to augment (improve) our capacity to think through complex problems, ask the right questions, judge possible solutions and make informed confident decisions based on real-world data that exists within our own memory banks and beyond."

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"Measuring ROI on social software is an elusive topic, so it’s wonderful when I find projects that have managed to quantify it in some way. The following story focuses on a particular task, that of social tagging.

The Enterprise Tagging Service in IBM aims to provide an alternative approach to helping people find information compared to traditional search engines. Search based on keyword analysis often relies on a taxonomy that is rigid due to the way the software performs its structural analysis of web pages, identifying and classifying the keywords. Social tagging allows people to add human semantics to keywords that they define that sometimes can amount to finding a resource faster based on what people think is relevant. "

casestudies IBM tagging ROI search

"I see gamification, dashboards and search as signs of enterprise failure!

There I said it, humbly.

They all signify a lack of process frameworks that can run the processes. And just to clarify, industrial processes are not the only processes, all we do is a process as in "steps of activities with a goal", and that should cover all that we do in organisations, in business, in enterprises. And for a process to happen, for flows to flow, one needs a framework, structured, flexible or manual. Just like water requires a riverbed or a pipeline. But if the framework is manual (bucket passing anyone? Monday morning meetings, budgets and reporting anyone?) then the creative value-creation work will suffer."

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"The tech world is just getting started with its own full launch - a love affair complete with predictions, trends, and already a roster of tools and services."

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Here is a new report on 2011 enterprise search trends from Forrester, Enterprise Search: Six Key Trends to Watch by Leslie Owens with Stephen Powers and Anjali Yakkundi. The report indicates that despite the fact that only 10% of IT leaders will upgrade or expand their information access implementations this year, search experts are optimistic about their ability to deliver search solutions that are both usable and useful."

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"Here is a recent study that reported digital distractions from Harmon.ie on what has become a major issue at work. It impacts both work and time outside work hours, often blurring the distinction between the two. "

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"The advent of the Internet, with sophisticated algorithmic search engines, has made accessing information as easy as lifting a finger. No longer do we have to make costly efforts to find the things we want. We can "Google" the old classmate, find articles online, or look up the actor who was on the tip of our tongue. The results of four studies suggest that when faced with difficult questions, people are primed to think about computers and that when people expect to have future access to information, they have lower rates of recall of the information itself and enhanced recall instead for where to access it. The Internet has become a primary form of external or transactive memory, where information is stored collectively outside ourselve"

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"Most intranet search delivers lamentably poor results. Time and time again, I hear staff plead: "Why can't we just get Google?" But buying Google-or any other search engine for that matter-will not solve the problem.

There are three reasons why Google works so well, and two of them have absolutely nothing to do with technology. Certainly, Google is a great technology. It is well designed, fast, robust."

intranet search contentmanagement content linking

"Almost 90% of companies use some form of social networking, whether it's an internal blog, an online forum, a wiki, or a hybrid platform such as Microsoft SharePoint, the InformationWeek Analytics Social Networking in the Enterprise Survey shows. However, a paltry 10% consider that effort a success. And we know one of the big reasons.

Only 26% of our survey respondents have direct email integration with their social systems. In other words, companies expect employees to break away from their email, check the "social" system, collaborate, and then go back to their email. Fuggedaboutit."

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"If you're the type to meticulously file your emails in various folders in your client, stop, says a new study from IBM Research. By analyzing 345 users' 85,000 episodes of digging through old emails in search of the one they needed, researchers discovered that those who did no email organizing at all found them faster than those who filed them in folders."

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"Enterprise search used to be difficult and often unproductive. Now knowledge workers expect role-specific, contextual search everywhere they work and this is becoming more possible. The report notes that search technology is mature and stable; for the most part, bottlenecks regarding scale, security, and connectivity can be easily resolved."

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"Follow these 10 upgrades to increase employee traffic to your intranet—from the easiest to most difficult"

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"That may not be true, as it turns out. A new study coming out of Northwestern University, discovered that college students have a decided lack of Web savvy, especially when it comes to search engines and the ability to determine the credibility of search results. Apparently, the students favor search engine rankings above all other factors. The only thing that matters is that something is the top search result, not that it's legit. "

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"At the office, you've got a sluggish computer running aging software, and the email system routinely badgers you to delete messages after you blow through the storage limits set by your IT department. Searching your company's internal Web site feels like being teleported back to the pre-Google era of irrelevant search results.

At home, though, you zip into the 21st century. You've got a slick, late-model computer and an email account with seemingly inexhaustible storage space. And while Web search engines don't always figure out exactly what you're looking for, they're practically clairvoyant compared with your company intranet.

This is the double life many people lead: yesterday's technology for work, today's technology for everything else. The past decade has brought awesome innovations to the marketplace—Internet search, the iPhone, Twitter and so on—but consumers, not companies, embrace them first and with the most gusto."

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A new survey, however, finds that employees at big companies (with more than 10,000 employees) spend, on average, 38 minutes searching for one document -- whether that's on their own computers or their organization's networks, databases or intranet.

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Some people complain that enterprise search should behave more like Google search, which I vehemently disagree with, for one primary reason: enterprise search is a FUNDAMENTALLY different problem than internet search. Here are some examples:

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Les médias sociaux ont été conçus pour les travailleurs du savoir, leur donnant plus de moyens de communiquer et de travailler de façon collaborative. Toutefois, la collaboration - dans sa définition la plus traditionnelle - est trop limité pour les besoins de ces travailleurs du savoir, car elle ne suit pas l'ensemble du flux de travail, elle intervient généralement de façon discontinue tout au long du processus.

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Recherche d’information : 7,67 sur 20 !
C’est la note moyenne en recherche d’information, établie pour les 1865 étudiants belges ayant répondu à l’importante l’enquête menée par le Groupe Edudoc et le Conseil Inter-Universitaire Francophone (CIUF)

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