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Mar
16
2012

"Here's a very serious question: Are the tools your company's employees use to do their job more or less motivating to that end than the apps, games, and social services they use to do something other than their job? Put another way, does the software your people use for play improve the quality of their work, more than the software they use for work?"

salesforce motivation rypple humanresources reward merit behaviors competencies skills gamification

  • Debow tells RWW, "Everybody's expectations of both the tools and the way that they work was changing. The problem was, the things that were being given to them by the HR organization to help improve performance were designed for fifty years ago. None of these apps are truly social; they're certainly not delightful.
  • There, the manager can set variable-term goals for the workgroup sharing this feed as well as for one or more individuals within the group. These goals are represented by icons that appear within the "Key Objectives" column along the right side. Employees may use these icons to gauge their progress toward achieving these objectives. "It starts envisioning the world as a graph of objectives that companies do," he remarks.
  • 5 more annotation(s)...
Mar
7
2012

"I put on my curmudgeon hat and had another look at Social. I voiced my concerns about Social Business, its challenges, its extremely high dependence on people for data quality and business information, as well its cannibalisation of your current business offerings.
Now, it’s time to voice my concerns about Social Enterprise. And well about time, after this long introduction…"

socialbusiness socialenterprise enterprise social informationsharing gamification reward commandandcontrol colleagues

  • An enterprise is an organisation where your colleagues aren’t intimate friends, but complete strangers
  • An Enterprise is anti-social by nature.
  • 5 more annotation(s)...
Feb
22
2012

Most people manage themselves with great success: they manage to get out of bed in the morning, they manage to get dressed, they manage to get to the office on time.

Then, at the office, they meet the "manager" that will manage them until end of the day. That's at best a paradox, at worst a devastating error.


But is it at all possible to do without managers? Let's check reality:

management manager casestudies leadership reward morningstar

  • In short, the dual responsibilities of a "manager"; leadership and managing, are in fact two counter forces that should never be handled by the same person: While leadership is all about nurturing those three intrinsic rewards, any "management act" will ruin that important nurturing.
  • Assume that the average manager is paid 3 times the average employee and you have 27% of total payroll cost as a "management tax".
  • 3 more annotation(s)...
Oct
28
2011

"« En France, “la débrouille”, le fait de “faire avec” sont encore considérés comme des moments ponctuels, des accidents de parcours, qui, s’ils se répètent, risquent de mettre en péril la rigueur et la lisibilité du système. » Cette notion fait pourtant référence à des compétences fondamentalement positives dans les pays anglo-saxons, dans des domaines aussi variés que l’innovation, l’entrepreneuriat, des systèmes d’information… Le manager bricoleur est donc un profil précieux pour une entreprise,"

management makeshift connectivity creativity skills responsiveness versatility adaptability recognition reward resilience crisis

  • Le manager bricoleur est notamment capable d’associer les personnes en reconnaissant leur polyvalence, et ce pour un travail pour lequel elles n’ont pas forcément été embauchées
  • Il mêle ainsi la proximité (entretenir un rapport de familiarité avec son environnement), la connectivité (être capable d’associer telles et telles ressources), et la créativité (trouver des rapprochements ingénieux, imaginer des utilisations détournées).
  • 4 more annotation(s)...
Sep
30
2011

"I see gamification, dashboards and search as signs of enterprise failure!

There I said it, humbly.

They all signify a lack of process frameworks that can run the processes. And just to clarify, industrial processes are not the only processes, all we do is a process as in "steps of activities with a goal", and that should cover all that we do in organisations, in business, in enterprises. And for a process to happen, for flows to flow, one needs a framework, structured, flexible or manual. Just like water requires a riverbed or a pipeline. But if the framework is manual (bucket passing anyone? Monday morning meetings, budgets and reporting anyone?) then the creative value-creation work will suffer."

gamification dashboards search valuecreation process BRP reward

  • The classic intrinsic rewards are "mastery, purpose and autonomy". Basic, always worked, hugely powerful. But these three intrinsic rewards requires a flow- or process framework that can run the processes in the background, otherwise most of the effort will go into making the flow flow, non-value creation, and that kills all three with a vengeance.
  • And therein lies the issue, if there is no "automatic" process framework - and there is only manual frameworks for knowledge work today; meetings, hierarchies, budgets, reports - then the intrinsic rewards are hard to attain if at all.
  • 3 more annotation(s)...
May
10
2011

"Pods – also known as self-directed work teams – have been around for more than 20 years. Pods are 30% to 50% more effective than their traditional counterparts. A survey of senior line managers offers some of the benefits derived from implementing self-directed teams:

Improved quality, productivity and service.
Greater flexibility.
Reduced operating costs.
Faster response to technological change.
Fewer, simpler job classifications.
Better response to workers’ values.
Increased employee commitment to the organization.
Ability to attract and retain the best people."

pod innovation podularity reward complexity interdependance modularity casestudies 3M amazon

  • Modular components are a critical element of a connected company. But to take advantage of pods you also need a business that is designed to support them.
  • Perhaps one of the reasons more companies haven’t organized around small, empowered teams is that their business architectures don’t allow it. It’s not easy to plug modules into a platform that isn’t designed for it.
  • 10 more annotation(s)...
Nov
2
2010

"People who are engaged in profit-orientated businesses are, for the most part, employed to perform specific types of tasks. Whether the task is on a production line or producing invoices, people develop a set of skills and sell those skills to an employer. So it should come as no surprise to anyone that the employees of a company are focused on what they are compensated to produce."

pay reward compensation creativity innovation evaluation KPI behaviors alignment strategy sense

  • If people are not compensated or rewarded in some way to be creative, to produce changes that delight a customer, and to find new opportunity areas, why would anyone expect them to do so?
  • Performance management should be focused on setting goals that are aligned with business strategy,
  • 2 more annotation(s)...
Jan
27
2010

"Because I think no one really knows what a large-scale transition to social computing and collaboration as core work activities really means for today’s (and tomorrow’s) human resources professionals and the management processes and practices they design, implement, coach and manage.

I say that with full knowledge that the last two decades have seen a lot of talk and activity aimed at ‘modernizing’ human resources management practices. There have been regular clarion calls for major change, and waves of interest and activity aimed at transforming HR professionals to become (for example):

* business partners with line management
* proactive change agents
* coaches to managers and professionals
* enablers of change, as opposed to (more traditional) gatekeeper roles"

enterprise2.0 talent talentmanagement socialnetwork recruitment recruitment2.0 jobdescription performance training reward remuneration humanresources humanresources2.0

Sep
30
2009

"Solid advice for any type of social software is that the greater the transparency, the greater the benefit. This means a bias toward making information available to all, not a few. It also means associating contributions to specific individuals. Visibility of contributors gives context, improves the quality of discussions and makes it easier to find individuals with ideas and knowledge on specific subjects.

But there are occasions when it makes sense to allow individuals to contribute ideas without revealing their identity, which Spigit's platform does allow. In these cases, the ideas and related information are visible to anyone who has eligibility to see them. However, participants in the innovation community won't know who submitted the ideas. There are two reasons companies would enable anonymous posting:

1. Employees are concerned about retribution for their ideas
2. Employee identity may influence the feedback others provide"

innovation retribution reward anonymity ideas ideation participativeinnovation openinnovation culture management

  • Fundamentally, this is a cultural issue. Something in the environment has sent the message that execution more than participative innovation is valued. The foundations of that culture need to be addressed.
  • In this scenario, anonymous posting is a bridge to a more transparent culture. It is a temporary feature to be turned off when the core work environment changes.
  • 1 more annotation(s)...
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