Bertrand Duperrin's Library tagged → View Popular, Search in Google
"Enterprise search used to be difficult and often unproductive. Now knowledge workers expect role-specific, contextual search everywhere they work and this is becoming more possible. The report notes that search technology is mature and stable; for the most part, bottlenecks regarding scale, security, and connectivity can be easily resolved."
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Organizations will use search to provide access to and analysis of the real-time flow of internal social content in forums and threaded discussions. This is an important source of knowledge capital that needs to be made accessible.
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Social aspects will also impact search as more social features come into practice. The authors predict that knowledge workers will also increase their power over enterprise search as they tag, recommend, rename, and re-rank search results on their intranet. Social behavior like tagging and recommending will also become a signal for relevance calculations.
"Despite the possibilities for collaboration, a Design News survey reveals engineers are avoiding social networks due to concerns around security and irrelevant information overload."
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So why can't technology that's popular on a personal level find traction for professional use among product development specialists? Survey results revealed engineers' chief concern to be fear of exposing critical company intellectual property (IP), with 58.5 percent of respondents citing security as their primary hesitation. Loss of productivity was a worry for 40.1 percent of respondents, while 29.3 percent said company policy precluded them from frequenting social networking sites on the job.
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Beyond any one primary concern, however, the majority of survey respondents said existing social networks just weren't helpful enough in terms of delivering access to relevant content or connecting them to knowledgeable domain experts in their particular field or area of engineering interest. Even joining engineering-specific groups on LinkedIn or Facebook resulted in a whole lot of noise and useless chatter, respondents reported, as opposed to serving up focused, practical solutions to real-world engineering problems. "
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Some people complain that enterprise search should behave more like Google search, which I vehemently disagree with, for one primary reason: enterprise search is a FUNDAMENTALLY different problem than internet search. Here are some examples:
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- Communities of Action– a community where its members have the possibility of bringing about change
- Communities of Circumstance– a community based on life experience or the situation a member is currently in
- Communities of Interest– a community where its members share a common interest or passion
- Communities of Position– a community built around life stages that provide individuals with the opportunity to build relationships with others during that particular phase of their lives
- Communities of Practice– a community made up of people who have common goals who interact to share experiences, lessons learned, new techniques, and information as they strive towards those goals
- Communities of Purpose– a community made up of people who are going through the same process or are trying to achieve a similar objective. For example a community of people working to make a difference in the world, where mission matters as much as the bottom line.
- Community of Inquiry– a community based on questioning, reasoning, connecting, deliberating, challenging, and developing problem-solving techniques, especially in the context of education
The following is a list of types or classifications of community that when applied to social networking can create or drive purpose:
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