Bertrand Duperrin's Library tagged → View Popular, Search in Google
"Selon une étude réalisée par le cabinet Millward Brown pour Google et présentée le 15 mai, les cadres estiment que les réseaux sociaux leur permettraient d’améliorer de 20% la productivité dans leur entreprise. "
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Le gain de temps se ferait donc en évitant des déplacements pour rencontrer des collègues ou des clients, en envoyant et lisant moins d'emails ou encore en limitant les réunions internes.
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Seul 1/3 reste plus sceptique. "Selon eux, ces activités sont chronophages et pas suffisamment sécurisé"
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"Schwartz argues that it's up to individuals and managers to avoid the multitasking trap. But I look at it a different way: ultimately, it's up to institutions to make sure employees are focused. Businesses and government agencies that are serious about improving productivity need to tackle this as an organizational initiative."
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Multitasking workers keep others waiting for their output.
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When managers multitask, even small decisions can take days
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"Be sure to understand the role you'd have, what you could accomplish, and what you'd learn. A strong culture will set people up for success, and you need to be sure that's in place. In discussing your role, you'll also get insight into how the place works.
Then, ask questions that point the discussion to how the organization works. General questions — "What's the culture like?" or "Are people treated well?" — seldom work. I've come up with specific sample questions you can ask as you're interviewing for a job or talking with others who know the institution. They're grouped into six topic areas. "
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1. Purpose. Seek an institution whose purpose you could find inspiring
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2. Teamwork. Consider how people work together, especially if you prefer to work in a highly collaborative environment or more independently
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"In a study of U.S. and European companies, The Boston Consulting Group found that “over the past fifteen years, the amount of procedures, vertical layers, interface structures, coordination bodies, and decision approvals needed...has increased by anywhere from 50 percent to 350 percent.” What’s more, in the most complicated organizations, “managers spend 40 percent of their time writing reports and 30 percent to 60 percent of it in coordination meetings.” No wonder people feel like they can never get any real work done."
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Why do we love process so much? It offers a way to measure progress and productivity, which makes people feel more efficient and accountable.
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Smart processes encapsulate bundles of organizational knowledge. And that’s a good thing.
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"Lorsque je suis passé du statut de développeur d’application logicielle à celui de responsable d’équipe, il s’est passé une chose étrange.
D’un seul coup, mes camarades n’étaient plus des professionnels passionnés par leur sujet qui en parlent et qui en parlent et qui en parlent encore. Ce n’était plus des professionnels qui s’intéressent à leur discipline et qui étudient sans relâche les nouvelles innovations, découvertes ou bonnes pratiques, dans un soucis d’amélioration et d’apprentissage.
Non. Il s’agissait de Managers, comme si le seul intitulé, par je ne sais quel enchantement, leur infusait le savoir nécessaire pour accomplir leur mission"
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“La contribution la plus importante (…) du management au 20ème siècle aura été de multiplier par 50 la production du travailleur manuel dans les industries manufacturières.”
Je vous laisse deviner comment il en déduit l’objectif du management au 21ème siècle, objectif,
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1. Quelle est la tâche ? La définition même de la tâche à accomplir reste à définir. Il s’agit d’un point important : être capable de définir le problème et la tâche à accomplir pour le résoudre s’avère être une de ces compétences majeures retenues par Andrew McAfee pour les travailleurs du savoir de demain.
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"But, while the dramatic advances in digital technologies have been well measured and quantified, their impact on firms, economies and individuals has been more anecdotal. We talk about how this digital revolution has been transforming just about every aspect of business, society and our personal lives, bringing us both near-magical products and services as well as their accompanying creative destruction and pain. But, how can we quantify this revolution beyond its technological foundations?"
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But, while the dramatic advances in digital technologies have been well measured and quantified, their impact on firms, economies and individuals has been more anecdotal
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The economic performance of US companies has been steadily declining over the past decades, as measured by Return on Assets (ROA), a general indicator of a company’s profitability. It is now 75 percent lower than the levels in 1965.
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"How often have you sat through a meeting and said to yourself, “what a waste of time, I could be doing something better!” If your answer is yes, you are not alone. Meetings take up an ever-increasing amount of employee’s, and particularly manager’s time. My experience in working with executives and managers is that 40-50 percent of their time is taken up with meetings, that either they call, or have to attend. Which leaves precious little time left to actually get work done."
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A variation of Parkinson’s Law applied to meetings goes something like this: “Meeting activities expand to fill the time available.”
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John Kenneth Galbraith once said, "meetings are indispensable when you don't want to do anything."
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"It’s a pretty simple equation at the end of the day. When businesses decide to invest in technology, they are hoping to ultimately get more value back than they put in. The time windows for such investment are generally 2 years, more or less. This was recently validated for me as I helped judge the entries for the 2012 CIO 100 Awards. I was surprised that many companies expect 100% ROI in rather short periods of time, often in just sixth month for efforts that may have taken years to implement. Whether this is generally unrealistic or actually achievable is besides the point."
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These days the talk in enterprise circles is about the next generation of IT, specifically what it is, why it’s valuable, and how to get there. This new wave of IT is generally accepted to revolve around smart mobile, cloud computing, big data, consumerization, and most germane this to discussion: social.
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"Mobile devices have exacerbated an always-on work culture where employees work anytime, anywhere. They've contributed to the blurred distinction between when you're "on the clock" and when you're not. Service industry professionals are especially tethered to these devices. There's an assumption that using smart devices boosts productivity, since they allow us to work constantly. But, we're also jeopardizing long-term productivity by eliminating predictable time off that ensures balance in our lives. Is the obsession of regularly checking email really helping anyone's bottom line? Are the unrealistic expectations these devices facilitate not setting staff up for burnout?"
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The staff was under intense pressure to be available whenever anyone called — it was simply expected. Six months later, we noticed that customer complaints were actually up, and team morale was down.
So, why were we spoiling dinner time for each other with calls that could have waited until the next business day?
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For the research subjects who followed her policy of disconnecting from work at night, 78% said that they "feel satisfied" with their jobs, compared to the group of people who ignored the policy, where only 49% noted the same sense of satisfaction. Her results show that we're creating a self-perpetuating perception that working faster is better — even when speed may not be necessary.
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"Most of us have had a boss who preached teamwork. Some bosses even like to put up posters with slogans like there is no "I" in team.
Teamwork is essential to organizational success but too much teamwork can be deadly. This is the point that Susan Cain, author of Quiet: The Power of Introverts in a World That Can't Stop Talking, argues in an essay for the The New York Times. She points out the drawbacks of too much teaming. "Research strongly suggests that people are more creative when they enjoy privacy and freedom from interruption," she writes."
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Cain also quotes from the memoir of Steve "Woz" Wozniak, co-founder of Apple Computer and inventor of the very first Apple computer, who advises fellow engineers and inventors to "work alone… not on a committee. Not on a team.
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Collectivism leads to "group think," which, as Susan Cain argues, is the bête noir of teamwork; collaboration leads to innovation.
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A few days back I bumped into this very intriguing and rather helpful article put together by Jessica Stillman under the rather provocative title of “Why Working More Than 40 Hours a Week is Useless” where she points us out to a superb piece of writing done by Sara Robinson at Salon under the suggestive heading of “Bring back the 40-hour work week” where she questions something that I am sure most of us knew, deep inside, from all along, but that very few have dared to even bring up as a topic of conversation. Specially, at work. Basically, when was the last time you worked 40 hours a week? Or, more importantly, does working more than 40 hours per week make you more effective and productive at what you do?"
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you don’t need, you shouldn’t have!, to work more than 40 hours a week to be effective and productive. So stop doing that today! Stop working those unpaid hours that research has proved don’t contribute much to your overall performance, or to the overall business outcomes!, and for a good number of reasons. Stop working longer hours than you should and you will even feel much better as a result of it eventually
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But you push on anyway, because everybody knows that working crazy hours is what it takes to prove that you’re “passionate” and “productive” and “a team player” — the kind of person who might just have a chance to survive the next round of layoffs.
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" many Millennials are inhibited by anxieties peculiar to our time. I’ve already spoken of the FOMO problem. In this post, I want to share some of the other blockages that Millennials tell me afflict them. Next week, I will share techniques that I’ve found helpful in overcoming FOMO and these other inhibitors of building, creating and doing."
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But there’s a tendency among those I work with to forget to ask why they are doing it in the first place. We often prioritize productivity over purpose.
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With the rise of personal branding and an increased ability to get your message out sooner, the networking mentality of “it’s who you know” has all but replaced “it’s what you know.
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"Dans Au Delà Du Capitalisme, Peter Drucker offre une formidable synthèse de sa réflexion sur la société de la connaissance.
Dans cet ouvrage publié en 1993 (sous le titre original de Post Capitalist Society), le pape du management moderne propose un cheminement intellectuel passionnant, visionnaire et dont la pertinence semble être confirmée par le 21ème siècle.
#hypertextual étant drôlement sympa, ce blog vous en offre les 10 idées majeures :"
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3/ Appliquée aux tâches que l’on connait, la connaissance devient productivité. Appliquée aux nouvelles tâches, la connaissance devient innovation.
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Dans le monde post capitaliste, qui est la société de la connaissance, le savoir s’applique au savoir lui-même.
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"It's not just the number of hours we're working, but also the fact that we spend too many continuous hours juggling too many things at the same time.
What we've lost, above all, are stopping points, finish lines and boundaries. Technology has blurred them beyond recognition. Wherever we go, our work follows us, on our digital devices, ever insistent and intrusive. It's like an itch we can't resist scratching, even though scratching invariably makes it worse. "
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1. Maintain meeting discipline. Schedule meetings for 45 minutes, rather than an hour or longer, so participants can stay focused, take time afterward to reflect on what's been discussed, and recover before the next obligation. Start all meetings at a precise time, end at a precise time, and insist that all digital devices be turned off throughout the meeting.
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2. Stop demanding or expecting instant responsiveness at every moment of the day. It forces your people into reactive mode, fractures their attention,
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"Les recruteurs seraient sans doute souvent surpris s’ils pouvaient lire dans les pensées des candidats pour connaître leurs véritables attentes vis-à-vis du travail. Ils peuvent en avoir une première idée en prenant connaissance de la grande enquête « Quel travail voulons-nous ?», initiée par Radio France auprès d’environ 10000 auditeurs, et publiée en janvier 2012*."
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Principales attentes exprimées : « un travail qui permet de continuer à apprendre » (48%), « un travail qui donne l’impression de réussir quelque chose » (40%
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les salariés citent à 48% « l’absence de perspectives en terme d’évolution de carrière et de salaire », à 38% « le manque d’effectifs » et à 35% « l’obsession de la rentabilité »
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"La productivité sociale ou Social Productivity résonne soit comme la question de la compétitivité du corps social, soit – et c’est plutôt le lieu de Collaboratif-info - de la productivité des réseaux sociaux, sous-entendu d’entreprise.
Et si ces deux concepts avaient au fond un lien fort ? Et si aujourd’hui, la compétitivité des entreprises passait par leur capacité à se déployer sous forme réticulaire et donc à penser, agir en termes de réseaux ? C’est ma conviction. Les gains de productivité dans l’économie du savoir, viendront de là. Et quelques faits récents me donnent à penser que la tendance s’accélère."
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Après Sales.com (Vends !) voilà Do.com (Fais !) : des injonctions à faire, à vendre, donc à être productif in fine. Mais avec le social comme accélérateur, voilà la méthode et la logique. Et la promesse : le social est le booster de votre productivité au sens large.
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Car il ne s’agit pas tant de travailler autrement, au sens de faire des choses différentes, que de garder le socle de base de son travail et de ses objectifs, et de comprendre que la socialisation de son activité est clé pour progresser.
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"Les modèles économiques du 19e siècle ne sont plus pertinents. L’économie des savoirs modifie nos modes de travail mais aussi la valeur et la productivité du travail. Sans pour autant améliorer la redistribution - qui lui sert de justificatif- la prégnance de l’Etat français sur l’économie productive déséquilibre définitivement le partage de la valeur entre les acteurs économiques. "
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Adam Smith, écossais auteur de la « Richesse des Nations », ne considérait pas le travail du médecin, ni du chansonnier, comme créateur de valeur. Pour lui, le travail ne pouvait être associé qu’à des activités dites matérielles. Inutile de dire que ces thèses étaient mal armées pour supporter l’avènement de l’économie immatérielle.
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Aussi sait-on au nom de la sacro sainte « productivité du travail » réduire le stock de travail dans les entreprises tout en continuant à créer de la valeur. Valeur qui dépend largement des apports de l’intellect des intervenants dans leur entreprise.
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"Shifts in global, societal, technological, economic, and socio-political trends will shape the future of work. The culmination of these distinct trends across multiple facets of societal and technological advancement will lead to an increased use of game mechanics in the workplace of the future. Over the last several years, several Microsoft teams have deployed “productivity games” to improve software engineering processes through the application of game mechanics. Augmenting a business process with game mechanics has led to significant productivity improvements. These lessons support the notion that games can – and will – be an important component of the workplace of the future."
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Focusing either on expanding skills in role, or “organizational citizenship behaviors” - OCB’s - that require core skills – is the best way to ensure the success of a productivity game. Player motivation is a key component of the success of a productivity game.
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