Skip to main content

Bertrand Duperrin's Library tagged organization   View Popular, Search in Google

May
26
2012

"Les DRH ont un rôle clef à jouer dans la transformation numérique des entreprises. Elles doivent positionner les usages et l’acculturation au centre des réflexions et projets numériques."

humanresources transformation IT changemanagement organization

    • La DRH constitue un poste d’observation idéal pour appréhender la nature systémique de l’entreprise, en prenant en compte tout ce qui en fait ses particularités :

       
      • les éléments formalisés, bien-sûr comme la stratégie ou la structure des organisations
      • mais aussi les sous-jacents informels comme l’identité ou la culture (les cultures ?) de l’entreprise.
  • La révolution numérique n’aide pas le monde à être moins incertain. Mais une utilisation en pleine conscience des outils, des concepts, des transformations qu’elle apporte permet d’en tirer tout le potentiel.
  • 1 more annotation(s)...

"En cette rentrée, une interrogation de fond émerge des yoyos économiques et politiques européens et des révolutions arabes aussi improbables que bien réelles. Cette interrogation peut se formuler de la manière suivante : la problématique de l’accès au savoir est totalement bouleversée. 95% de l’information est disponible en accès libre. Elle est disponible de partout et en temps réel. Les outils et la technologie la rendent parfaitement mobile. La vitesse d’échange ne laisse plus forcément le temps du recul et de l’assimilation. La difficulté n’est plus l’obtention de l’information, mais le discernement de l’information utile, voire de l’information vraie."

information knowledge knowledgemanagement mobility remotework organization

  • Le temps de l’information ne correspond plus, comme pendant des millénaires, au temps de la connaissance. Car le temps de la connaissance, immédiatement dépendant du fonctionnement de l’être humain et de sa « nature », ne s’est nullement accéléré
  • Mais les conséquences de la distorsion avec la connaissance individuelle et collective lui ont totalement échappé, alors qu’elle impacte aujourd’hui le cœur de l’activité
  • 5 more annotation(s)...
May
8
2012

"La taille d’une organisation influe sur les modes de prise de décision, de transfert d’information ou de coopération, ce qui fait que les « bonnes recettes » à 10 personnes ne fonctionnent pas forcément à 100 ou encore moins à 1000. Plus précisément, un grand nombre de problèmes apparaissent lorsque la taille augmente, et l’efficacité n’est pas proportionnelle à la force de travail disponible. Cette constatation n’est pas sans rappeler ce qu’on observe dans les systèmes parallèles (cf. la loi d’Admdhal) qui montre que la puissance que l’on obtient en multipliant les processeurs est compensée par la tâche croissante de synchronisation. Ce n’est pas une surprise : les petites structures souffrent moins des problèmes de coordination et de synchronisation !"

organization coordination dunbar scale scalability context teams management structure organizationaldesign lean interfaces autonomy SOA complexity networks socialnetworks enterprise2.0 socialbusiness podularity

  • La tentation d’éviter les tares des grandes organisations opérationnelles en les découpant en plus petites est pertinente si le coefficient est faible, et pas forcément efficace dans le cas contraire. Ce qui nous ramène à la thèse initiale : la bonne organisation dépend du contexte et de la taille.
  • Je pense que la taille de 150 est un seuil critique dans la gestion des organisations, et ceci est conforté par 20 ans de discussions avec des managers opérationnels.
  • 15 more annotation(s)...
May
7
2012

"It is time to rethink. Rather than thinking of organization as an imposed structure, plan or design, organization arises from the interactions of interdependent individuals who need to come together."

organization process structure agility flexibility information

  • The accumulating failures at organizational agility can be traced to a fundamental but mistaken assumption that organizations are structures guiding, and as a consequence, limiting interaction
  • It is not about hierarchies vs. networks, but about a much deeper change. Organizations are creative, responsive processes and emergent patterns in time. All creative, responsive processes have the capacity to constantly self-organize and re-organize all the time
  • 2 more annotation(s)...
Apr
30
2012

"An idea that is pervasive in corporations in both America and Europe and prevalent in business schools, management journals and textbooks is that the goal of a firm is to maximize shareholder value. It’s prevalent even though leads to unsound management practices. Jack Welch, considered by many to be a leading practitioner of the idea, recognized in 2009 that shareholder value is a result, not a strategy. Worst of all, maximizing shareholder value creates the risk of disruptive innovation."

value shareholders shareholdervalue profit innovation continuousinnovation management organization changemanagement casestudies salesforce

  • They [Apple] can do it because Apple hasn’t optimized its organization to maximize profit. Instead, it has made the creation of value for customers its priority.
  • As a result, the transition from shareholder value to customer delight, as well as to the radical management principles needed to support the transition, is now inevitable.
  • 5 more annotation(s)...
Apr
24
2012

"An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. “CEOs told us they operate in a world that is substantially more volatile, uncertain and complex. Many shared the view that incremental changes are no longer sufficient in a world that is operating in fundamentally different ways.” "

management adaptability unpredictability complexity organizationaldesign organization creativity innovation services serviceeconomy

  • These same CEOs cited creativity as the most important leadership quality they look for over the next five years.
  • Business and business schools are supposed to be all about applying hard, that is, quantitative, analytical approaches to management.  What then do we mean by bringing seemingly soft topics like design and creativity to business and why is it so important in today’s world?
  • 14 more annotation(s)...
Apr
23
2012

"How often have you sat through a meeting and said to yourself, “what a waste of time, I could be doing something better!” If your answer is yes, you are not alone. Meetings take up an ever-increasing amount of employee’s, and particularly manager’s time. My experience in working with executives and managers is that 40-50 percent of their time is taken up with meetings, that either they call, or have to attend. Which leaves precious little time left to actually get work done."

meetings productivity timewaste management organization

  • A variation of Parkinson’s Law applied to meetings goes something like this: “Meeting activities expand to fill the time available.”
  • John Kenneth Galbraith once said, "meetings are indispensable when you don't want to do anything."
  • 4 more annotation(s)...
Apr
4
2012

"“Social business” is a white-hot buzzword right now. However, there is little consensus as to what it actually means. In a #socbizchat Twitter chat hosted by online magazine CMSWire last fall, top consultants, executives, and marketers spent over an hour debating the question, “What is Social Business?” without gaining an inch of common understanding."

socialbusiness communities socialsoftware organization performance

  • “Social businesses implement social technologies, strategies and processes that span across their entire enterprise, creating and optimizing collaborative ecosystems of employees, customers, partners, suppliers, communities and stakeholders in a safe and consistent way.”
  • 3 more annotation(s)...
  • What is Social Business?
Mar
20
2012

"Frequent airplane passengers are likely to have read the following message prior to watching an in-flight movie: “the following film has been modified from its original version. it has been formatted to fit this screen.” for purposes of this airborne analogy, let’s fasten our seatbelts, power off any electronic devices, and firmly adjust our trays to the upright position. Better yet, let’s substitute the word film for new employee and the word screen for organization so it reads as: “the following new employee has been modified from its original version. it has been formatted to fit this organization.”"

organization employees leadership onboarding culture behaviors learning operations engagement audience transformation change competencies

  • New employees enter into an organization with two things in mind. First, they want to perform well in the eyes
    of those who have made the hire in the first place.
  • Second, the new employee yearns to do well for himself. He also has made a decision, in this case accepting the job offer. It’s important for this new employee to do well in his own eyes. No one wants a sketchy past of poor career decision
  • 10 more annotation(s)...
Mar
19
2012

""Leadership" has changed when a decentralized group of people can take down a government. "The Value Chain" has changed when the customer is no longer just the "buyer" but also a co-creator. "Human Resources" have changed when most of the people who create value for your organization are neither hired nor paid by you. "Competition" has changed when individuals can create value through a centralized network of resources: for example, designing a product from anywhere, producing it through a 3D factory, financing it through community and distribution from anywhere to anywhere.

Yet our business models have not changed to keep pace with these shifts. "

enterprise2.0 socialbusiness leadership humanresources businessmodel valuecreation purpose communities organization centralization distributedwork

  • From paid to purpose-driven. In the social era, purpose precedes scale. And as we discussed in part two of the series, shared purpose allows many communities to engage with you — without you having to invest resources in controlling their actions.
  • 7 more annotation(s)...
  • Nilofer-Merchant-Social-Era-in-Business.jpg

"Race Against the Machine deserves praise for jump-starting an important discussion about the effect of technology on our economy. As the authors point out, the impact of computers and information technology has been largely left out of most analysis regarding causes of our current unemployment woes. This book, therefore, is an attempt to “put technology back in the discussion.”"

IT work employment unemployment organization organizationalinnovation humancapital value valuecreation scarcity creativity education

  • A human-machine combo has the potential to be much more powerful than either a human or machine alone. So therefore it’s not simply a question of machines replacing humans. It’s a question of how can humans and machines best work together.
  • Moreover, as I’ve written about before on this site, the human-machine partnership can sometimes be less than the sum of its parts.
  • 10 more annotation(s)...
Mar
13
2012

"Are the future of work and the future of management inherently democratic? Will we have democracy or rather an enlightened aristocracy? The point is not theoretical or philosophical for its own sake. The question has a deep resonance in how organisations structure themselves, how workers understand themselves, but most importantly, how workers engage with the organisation."

organization management adhocracy democracy decisionmaking talents aristocracy authority oligarchy trust

  • In one sense, a truly democratic organisation is a recipe for a disaster.  Studies have shown that the more people involved in a decision, the worse it becomes. 
  • Thus, decisions may be made by a few, but scrutinized and ratified by the many.  In that sense, one can say that organisations can be democratic.
  • 10 more annotation(s)...
Mar
12
2012

"Flatter organizations—those with fewer levels of management—encourage employees to take initiative without needing approval from multiple managers. “Instead of “shifting the responsibility” up the management ladder, flat structures empower employees to take charge, help make decisions and feel responsible for the company’s success,” said Dana Griffin, from Demand Media. In order for this model to succeed, flat structures requires a fully competent staff with likeminded interest in the success of the company."

management organization hierarchy flatorganization turnover humanresources culture

  • “Our challenge is how do we change the hierarchy so it isn’t one of the top three reasons people leave?” Being from the financial industry, a heavily regulated industry where risk departments often say ‘no,’ “You have young people coming in and saying I don’t really conform to that sort of style of organization,”
  • 2 more annotation(s)...
  • How Fortune 100 Companies are Flattening Hierarchies Through Enterprise Social | tibbr® Blog
Mar
7
2012

"“Social is hard!” is something I hear repeatedly by most of my clients and those I talk to. It is one of the issues I continually run across in my work with organizations trying to better understand social software and collaboration tools for their organization as well as helping vendors better understand their gaps and how to close them as social scales.

I have my “40 Plus Social Lenses” that I use to set foundations and understandings to better see issues, gaps, and understand the potential ways forward. Everything requires testing and rarely does the good solution work everywhere as there are no best practices, because what we are working with is humans and how they are social. Humans and how we interact is not simple, we are not simple social creatures."

social socialsoftware enterprisesocialsoftware people adoption behaviors culture organization

  • The downside with focussing on just the individual is everybody is different with their make up is different and has different experiences, has different cultural inflections, is a different personality type, has a different social role, as a different work role, and many other variables that influence who they are and their social interaction needs.
  • understanding that one person's problems and issues as much as possible will help sorting out the real issues then if and what could or should be done to resolve the issues.
  • 7 more annotation(s)...
Feb
23
2012

"A Stanford Professor quit his job. But he doesn't plan to go to another prestigious university. Nope. He, like others, has discovered the power of teaching online; in his case, he reached 160,000 students in a single online course on artificial intelligence. This is more than a story of online learning or mass dissemination. It proves a point: What once required a badge and a title within a centralized organization no longer does.

The implications for global education are huge, of course. And that would be interesting enough. But there are also implications for organizational design and talent management for firms of all sizes. "

organization organizationaldesign talentmanagement costcutting sharedpurpose alignment

  • Nimbleness model #1: Staffing with "concentric circles."
  • Instead of organizing in a hierarchical way that focuses on "getting the right people on the bus," this model is about building concentric circles of talent that flow and resize as needed.
  • 7 more annotation(s)...
Feb
22
2012

"Most employers still tell their employees when to come to work, when to leave, and how they're expected to work when they're there. Why not measure employees by the value they create, rather than by the number of hours they sit at a desk?

Too many companies continue to operate by the premise that their employees can't be fully trusted, and so treat them as children, who must be continuously monitored. "

rowe value presence management organization remotework homeoffice

  • At the same time, companies who give employees more autonomy have every right to expect accountability. T
  • Giving people more freedom isn't just about when and where they work, it's also about how they work
  • 1 more annotation(s)...
Feb
20
2012

"Si la banque a intégré tôt les réseaux sociaux dans sa stratégie de relation client, le mouvement n'en est encore qu'à ses débuts dans beaucoup de groupes. « Les entreprises ont pris conscience des besoins, mais beaucoup n'en sont encore qu'à la phase d'écoute sur ce que l'on dit d'elles. En revanche, elles ont compris qu'il s'agissait d'un vrai changement de culture"

socialcrm crm bnpparibas twitter casestudies culture organization customerservice coordination

  • La bonne utilisation de ces derniers réclame en effet de faire évoluer son organisation. Ne serait-ce que pour s'adapter à l'instantanéité des flux
  • L'autre enjeu, de taille, consiste à impliquer l'entreprise dans son ensemble. « De plus en plus de personnes y sont exposées à la relation client »<!----><!--I-->, remarque Laurent Dupuytout. Ce qui nécessite d'améliorer la coordination.
  • 1 more annotation(s)...
Feb
13
2012

  • Since the 1950s, technologists have adopted new approaches that allow them to better address complexity and ongoing change. One, called agile development, is a different way of doing work. The other, called service orientation, is more focused on how bits of work are connected to other bits. Both of these approaches emphasize continuous learning, adaptation, and distributed control, rather than planning, prediction and central control. They are specifically designed for managing work in fast-changing, complex, uncertain environments.
  • 16 more annotation(s)...
  • Whole Foods: A service-oriented company
1 - 20 of 216 Next › Last »
Showing 20 items per page

Highlighter, Sticky notes, Tagging, Groups and Network: integrated suite dramatically boosting research productivity. Learn more »

Join Diigo
Move to top