Bertrand Duperrin's Library tagged newsgator → View Popular, Search in Google

Feb

2012

Making Activity Streams More Manageable

"In my last post Don't Cross the Streams, I challenged the idea that integrating multiple sources of information into activity streams is a good thing. This struck a nerve with some people (mainly vendors) while others completely agreed with me. A friend of mine an fellow industry analyst suggested that I follow up by posting possible solutions, so below are the few of the areas I think can help: "

www.alanlepofsky.net/...tivity-streams-more-manageable

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activitystream silos informationoverload filtering analytics informationmanagement newsgator ibmconnections socialtext tibbr jive cognos

Not everyone wants to see status updates in the same place they see support tickets or new sales opportunities.
If we are going to continue down the path of taking dozens of different pieces of information and cramming them into one place, then a single stream is not the way to go
9 more annotation(s)...
- Most enterprise products like Yammer, SocialCast, Jive and Socialtext enable the creation of groups, but these are not the same as lists. A group is public (at least to it's members) and controlled by an admin.
- In order to make sure they don't miss important information there should be options for being notified via email and/or SMS,
- these notifications just create more email, but for most people that is still a very necessary evil.
- Enterprise software vendor Tibbr has an excellent filtering system, where people can easily set up their own streams based on a combination of parameters such as subject, sender or time. You can give each stream a name, set up the rules and viola
- Facebook does this by providing a choice of Most Recent or Top Stories. The problem is perhaps 3 people on the planet have any idea what logic goes into actually making something a "top story
- NewGator has a nice feature where you can display the activity stream as a heatmap. Colour coding is used to display the most active conversations, which you can then click on to drill down into more detail
- Jive Software has a "What Matters" stream which their help describes as "an engine that collects and analyzes user activity in the community to recommend useful content, people, and places to individual users, and reports trending content and people. The Recommender looks at business relationships, user expertise, and areas of interest based on a user's behavior in the community to suggest relevant content that Jive knows a user has not yet seen.
- BM has told me they are working on similar smart filters for IBM Connections which will leverage the power of their Cognos analytics tools.
- I do think automated smart filtering has potential to help people navigate huge amounts of content. However, I remain skeptical about an algorithm's ability to decide what I should, or more importantly what I want to see, especially at a specific time or context.

Nov

2011

Does SharePoint Have Future As A Social Platform? - The BrainYard - InformationWeek

"Analysts speaking at Enterprise 2.0 say Microsoft's collaboration platform is more than a portal, but less than a social network."

www.informationweek.com/...ve-future-as-a-social-platform

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microsoft sharepoint socialnetwork enterprisesocialnetworks enterprisesocialsoftware vendors newsgator

When Wylie asked Koplowitz whether SharePoint was "just a portal," his answer was an emphatic "no" because, although SharePoint includes a portal, it provides many other capabilities. Yet when asked if SharePoint was a social network, Koplowitz shook his head and said, "it's a lot better portal than it is a social platform."
SharePoint 2010 provides basic building blocks, including user profiles and activity stream updates, but transforming it into a satisfying corporate social network requires either a healthy dose of configuration and customization, or the addition of third-party software such as NewsGator Social Sites.
4 more annotation(s)...
- "They've built a decent platform for lightweight file-oriented collaboration,"
- "But SharePoint only provides two of the 10 or 11 key applications enterprises are looking for" in a social platform, he said.
- the pace of change in enterprise social networking might slow down, given that enterprises are already having trouble digesting the features that are available today. In that case, even "a slow-moving platform like SharePoint" might be able to catch up, Koplowitz said.
- On the other hand, he would not recommend an organization with no previous SharePoint investment adopt the platform as the foundation for enterprise social networking--certainly not unless you want to take advantage of SharePoint's other features.

Aug

2011

The Secret To Accenture’s Social Business Adoption Success

"There are a few sensations in life that manage to thrust us into action, or provoke us to work without a motive. Sensations so powerful that we fall victim to a form of altruistic amnesia. We’re driven by its hidden motivational forces and we forget the benefits are for someone else. In short, neither lack of advantage nor lack of compensation deter us."

www.cloudave.com/...hint-it%e2%80%99s-gamification

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casestudies accenture gamification adoption sociabusiness enterprise2.0 emotions rewards sharepoint profiles collaboration newsgator

SharePoint 2010 platform with NewsGator add in for Social
Yammer for microblogging
12 more annotation(s)...
- 115,000 employees have filled out profiles
- Accenture’s social business initiative also includes a broad based video strategy. Starting with Cisco’s Telepresence at the high-end and desktop video at the low end.
- Crawford and his team quickly realized that the key to higher adoption of SharePoint starts with user profiles. They found a direct correlation between the number of customized user profiles, and the amount of internal collaboration.
- Crawford began to organize ‘complete your profile’ contests and publishing stats on the percentage of the company that actually did. Soon however, Crawford realized that the profile page can only tell a small fraction of an employee’s story. The rest of the story lies in learning the details of an employee’s expertise and knowledge.
- “We started an internal recognition program to encourage our employees to contribute to SharePoint,” Crawford said, “We look and we measure how people are contributing, how they are connecting, and how they are communicating, and score them on their activities.”
- , the solution must still provide meaningful value in isolation with or without a gaming dynamic.
- but the novelty fades away if the user experience is unpleasant, no one is using it, or the employee can not find the information they are seeking.
- His team deals badges to Accenture’s employees for accomplishing various tasks or to specify how long they’ve worked at Accenture. “That’s proven popular because a lot of people enjoying see it (on their profiles),”
- There are three primary principles, he submits, in order to maximize gamification effectiveness: sufficient motivation, the ability to carry out the activity, and a well timed trigger. He continues by suggesting the most crucial aspect of these three factors is that they must all converge at the same time. Anything less, and the gamification impact is degraded.
- They’ve created an environment where points and badges are the social currency that rewards and compels employees to contribute to SharePoint.
- But however you start, and as Crawford advises, the architects of the site should know their users’ goals.
- So If your social business solution is experiencing low adoption, I’ll wager you have not created the right environment with the right incentives

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Bertrand Duperrin's Library tagged newsgator → View Popular, Search in Google

Making Activity Streams More Manageable

Does SharePoint Have Future As A Social Platform? - The BrainYard - InformationWeek

The Secret To Accenture’s Social Business Adoption Success

Selected Tags

Related Tags

Top Contributors

Groups interested in newsgator

Legal KM

Social Business Governance

Collaboration 2.0 and Enterprise Social Networking

Saved from NewsGator

Newsgator

Social Media Software By NewsGator