naturallanguageprocessing - Bertrand Duperrin on Diigo

Nov

14

2011

IBM Watson and the Future of Work

"Watson is designed to augment (improve) our capacity to think through complex problems, ask the right questions, judge possible solutions and make informed confident decisions based on real-world data that exists within our own memory banks and beyond."

www.garrygolden.net/...re-of-work-202-ibm-watson-siri

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IBM Watson™ and Apple Siri™ are early signals of what might transform work and lifelong learning around software based personal assistants that push human beings to think more deeply and broadly about questions, answers and their personal confidence levels in making decisions.
1) Natural Language Matters
Watson is not alive. It is not artificial intelligence. But it can (better than any other system on Earth today) understand the nuanced elements of meaning created by natural language.
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- 2) Knowledge in a Box Matters
  The web revolutionized access to information, but has also led to a world with too much information — and at times – too much inaccurate information.
- Knowledge requires filters for transparency, authentication and accountability. There is benefit to controlling information in a silo that is constantly updated.
- Watson does not give you a list of websites, it gives you the answer(s).
- Watson knows that it is not perfect. IBM recognizes that technology cannot deliver certainty on demand.
  
  So Watson embraces uncertainty and is honest about its confidence level with each response.
- Imagine a work environment where people are honest and transparent in their knowledge level – and confidence level to respond to a particular question!

Feb

18

2011

Watson d’IBM : après le jeu, place au business

"IBM a donc brillamment relevé le défi de battre les champions du jeu télévisé américain Jeopardy avec un système informatique. Watson, c’est son nom donné en souvenir de deux prestigieux Pdg qui ont marqué la vie de la compagnie pendant plusieurs décennies, s’est largement imposé face à ses adversaires. Fort de ce succès médiatique, Big Blue peut désormais envisager de nombreuses applications commerciales ? Il a déjà conclu un partenariat avec les départements médecine des universités Columbia et du Maryland pour développer une solution de diagnostic médical."

www.infodsi.com/...-apres-jeu-place-business.html

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Avec des moyens informatiques avancés et des applications d’Analytics, nous pouvons injecter de l’intelligence dans les systèmes utilisés dans les entreprises ou dans les villes. »
Le supercalculateur Watson constitué de milliers de serveurs haut de gamme, absorbe le contenu de dizaines de millions de documents incluant des ouvrages aussi variés que des dictionnaires, des encyclopédies, des thésaurus, des encyclopédies, des taxonomies… Pour jouer à Jeopardy, Watson n’est pas relié à Internet et utilise seulement le contenu stocké sur ses propres disques durs.
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- . Mais alors que Deep Blue constituait une énorme réalisation dans l’application de la puissance informatique brute à un jeu bien défini et limité informatiquement, Watson relève un défi plus complexe infiniment ouvert et surpasse les limites bien définies de formules mathématiques d’un jeu tel que les échecs. Watson est capable d’opérer dans l’ambiguïté, le domaine hautement contextuel, presque sans limite du langage et du savoir humain.
- Après avoir fait la démonstration des capacités de compréhension d’analyse et de jugement de son système, IBM va désormais se lancer dans la confection de système d’aide à la décision dans différentes spécialités. IBM a annoncé un partenariat avec la société Nuance Communications (spécialisée dans la reconnaissance du langage naturel) et les écoles de médecine des universités de Columbia et du Maryland pour développer un système d’aide au diagnostic et au choix du traitement.
- IBM serait aussi en discussion à un distributeur de produits d’électronique grands publics pour développer une version de Watson lui permettant d’interagir avec les consommateurs sur de très nombreux sujets comme les décisions d’achats ou le support technique

Feb

12

2011

“What is Content Analytics?, Alex”

"“The technology behind Watson represents the future of data management and analytics. In the real world, this technology will help us uncover insights in everything from traffic to healthcare.”

- John Cohn, IBM Fellow, IBM Systems and Technology Group

How can the same technology used to play Jeopardy! give you better business insight?"

craigrhinehart.wordpress.com/...ontent-analytics-alex%E2%80%9D

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By combining advanced Natural Language Processing (NLP) and DeepQA automatic question answering technology, Watson represents the future of content and data management, analytics, and systems design. IBM Watson leverages core content analysis, along with a number of other advanced technologies, to arrive at a single, precise answer within a very short period of time.
Amazingly, Watson works like the human brain to analyze the content of a Jeopardy! question. First, it tries to understand the question to determine what is being asked. In doing so, it first needs to analyze the natural language text. Next, it tries to find reasoned answers, by analyzing a wide variety of disparate content mostly in the form of natural language documents. Finally, Watson assesses and determines the relative likelihood that the answers found, are correct based on a confidence rating.
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- I am not talking about search here. This is far beyond what search tools can do. A recent Forrester report, Take Control Of Your Content, states that 45% of the US workforce spends three or more hours a week just searching for information
- Natural Language Processing (NLP) can be leveraged in any situation where text is involved. Besides answering questions, it can help improve enterprise search results or even develop an understanding of the insight hidden in the content itsel
- The same core NLP technology used in Watson is available now to deliver business value today by unlocking the insights trapped in the massive amounts of unstructured information in the many systems and formats you have today. Understanding the content, context and value of this unstructured information presents an enormous opportunity for your business.
- companies like Hertz can drive new marketing campaigns or modify their products and services to meet the demands of their customers. “Hertz gathers an amazing amount of customer insight daily, including thousands of comments from web surveys, emails and text messages. We wanted to leverage this insight at both the strategic level and the local level to drive operational improvements

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IBM Watson and the Future of Work

Watson d’IBM : après le jeu, place au business

“What is Content Analytics?, Alex”

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