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Apr
11
2011

"Theres a new term doing the rounds in the IT vendor market - social collaboration. Nobody gave me an exact meaning to that, either the IT vendors or the sociologists / anthropologists / sociobiologists"

collaboration socialcollaboration matrix

  • Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus.

  •  The role power in a matrix organization is vastly diminished. Expertise power helps to a certain extent, but then in high performance/stakes teams everybody is going to be an expert of something or the other. The only other power left is relationship power. One negotiates using the relationship power to get things done. Reciprocity is a bigger coin than orders. No more command and control.
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Jul
14
2010

"The reality, however, is that most organizations today have more than one chain of command, and to be successful you need to navigate between them. "

chainofcommand multiarchy hierarchy matrix projectteams

  • The first type is the professional multiarchy in which different professional groups have parallel hierarchies with little or no connection at the top of the organization.
  • The second type of multiarchy is the matrix, which is present to some degree in most businesses. The matrix is a crisscross of business units and functions (portrayed as verticals and horizontals).
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Jul
12
2010

"Un peu pour le fun mais pas seulement cette petite matrice de positionnement (j’en ai d’autres en magasin…). Chaque projet RH 2.0 a son contexte et l’influence du DRH est majeure. Il conviendra de prendre en compte sa “position” pour adapter sur le fond et la forme son ambition et surtout son approche."

HRofficer enterprise2.0 strategy matrix humanresources humanresources2.0

May
6
2009

I think of Enterprise 2.0 adoption as a journey through a succession of benefits. I've illustrated them in what I call the "Social Software Value Matrix." The first step in the journey is pure operational improvement. You're not really changing the way you do business, just enhancing existing interactions within existing silos. Over time, the tools lead employees to interact in new ways, across silos. This creates cultural change as the company reinvents the way the different pieces of the business interact to create value. Finally, and most dramatically, companies can create new interactions with customers and channel partners. That's business model transformation, and it only happens when your business is ready for it.

enterprise2.0 value socialvalue matrix operations organization strategy culture change socialmedia adoption collaboration businessmodel transformation

  • As the CEO of a marketing agency put it to me, "How can we collaborate with our customers when we can't collaborate with each other?"
  • The best place for your employees to learn professional social media is inside the company.
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