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"With more analytics about which organizations need help and which people are available, we could create a true marketplace for people looking to donate their time and skills."
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Data has the same potential for service. Data can help unveil social issues in a more immediate and accurate way. It can also connect people with ways they can do something, by surfacing opportunities they didn’t even know existed.
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During the Haiti earthquake, this tool analyzed text messages in real time to direct aid workers to where help was needed. The platform aggregates critical and timely information (or data), and makes it available on a platform that allows people to take action. The availability of this specific data, offered by people like you, literally saved lives.
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"One of the additional perspectives that I am focusing on more these days, and I am finding resonates strongly with large organizations, is building flexibility. It has become a truism that in our turbulent times, the more flexible the organization, the more able it is to succeed. A process-bound organization is by definition not flexible. One that functions by tapping the most relevant resources and social connections is able to adapt and respond to circumstances and condtions.
A related issue is the ability to gather and respond to feedback. "
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A company needs to be engaged in external social media in order to pick up relevant signals from the marketplace, but it also needs to use internal social media to interpret these and facilitate rapid response. Few companies are yet good at integrating the internal and external social media initiatives.
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Finding talented people, attracting them to a company that is dynamic and responsive, and fully engaging them in the strategy and meaning of the organization are all strongly supported by the effective implementation of the social enterprise
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"What will the next generation business enterprise look like?
Well, there is no crystal ball to give us an exact answer for sure. However, we can certainly call out some of the key characteristics of the next generation enterprise. These include: a geographically distributed workforce; the innate ability to embrace innovation both inside and outside the organization’s boundaries; flexibility in business processes to include customers, suppliers and partners; and perhaps most important, a culture of openness and shared ideas. Yes, I am talking here about the Next Generation Collaborative Enterprise (NGCE)."
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The Next Generation Collaborative Enterprise allows experts at any level to propose, create and execute without hierarchical or geographical constraints.
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This collaboration technology architecture incorporates mobility, security, synchronous and asynchronous communication, personalization, community, team spaces, borderless networks, and rich interactions
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