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May
26
2012

"During the course of our lives, learning becomes detached from creating experiences and getting feedback. And so it turns from fun to a dreadful exercise with often devastating results: the knowledge taught is forgotten pretty quickly, with the whole education effort becoming a waste of everyone's time. In the corporate world this can be costly, and if you don't know how to use the tools properly or effectively, work becomes more inefficient, expensive and possibly even dangerous.


Which leads me to the following questions:

How can we make training more fun, add rich experience and gain feedback?
How can we enable trainers to add these elements to their materials?
Why is training separate from work rather than embedded into it?"

education work learning training gamification

  • Teachers were among the first to realize that a playful approach works wonders when it comes to getting students to be more active in the classroom environment. And it wasn’t just  teachers: parents also saw the merits of gamified learning. Embedding the material in a larger story, giving kids a mission, providing feedback by appending stars and stickers, encouraging kids to collaborate, and many more techniques that we find from game design helped to get kids going, have more fun, be more curious and make the content more memorable.
  • Which brings me to a rather heretical question: when it comes to the workplace, why do we even use classrooms at all?

    Why not embed learning into the workplace instead? Why do we ask employees to attend week-long classroom sessions to learn new skills, when most of their new-found knowledge often evaporates by the time they get home? Instead, why not make the workplace itself into the classroom environment and every work interaction a learning experience

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Apr
23
2012

"«Comment m’y prendre pour qu’ils s’approprient cette nouvelle notion, ce nouveau geste professionnel, de la manière la plus efficiente possible ?»... questionnement incessant du formateur, de l'intervenant, dans la préparation de sa formation.

Comment fait-on pour apprendre ? Comment intégrer ce "comment apprendre" pour "apprendre à apprendre" ?

Quelques pistes, synthèse de synthèses de réflexions... pour faire suite à un échange récent avec un jeune étudiant en sciences de l'éducation."

learning education problemsolving continuouslearning knowledge

  • Dernièrement, les recherches se focalisent sur les manières d'apprendre par le biais des nouvelles technologies et notamment  sur le fait que beaucoup -enfants en premier lieu - pensent apprendre en balayant une succession d'informations sur le net : les dernières recherches tendent notamment à démontrer que "ce  multitâche non contrôlé" est une illusion et que notre cerveau atteint ses limites en termes d'intégration et de captations des informations :
  • D'autres recherches se sont par la suite orientées sur les distinctions entre les mécanismes d'apprentissage chez l'enfant  à opposer aux mécanismes d'apprentissage chez l'adulte. Sont ainsi distinguées "PEDAGOGIE" (pour l'enfant) et "ANDRAGOGIE" (pour l'adulte)
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Apr
10
2012

"I’ve been reflecting on the new learning model I proposed earlier, and want to share some elaborations with you. In this case, I want to elaborate on the notion of activities, and some associated properties.

Activities provided or chosenFirst, I think it’s important to recognize that gradually, learners will take more and more ownership of choosing activities. If you’re an adult past college, you choose (with, perhaps, some guidance and support) what professional development you do: you choose books to read, conferences to attend, even perhaps choosing mentors whether agreed upon or stealth (people you follow via their blogs or tweets). We shouldn’t assume learners will have that ability, and our curricula should make explicit what good activity criteria are, and helps learners develop those skills, gradually handing off the responsibility for choosing them, with gradually released scaffolding."

learning activities training education

  • Another important property of these activities is that they embed, possibly at multiple levels. So
  • Finally, activities can be individual or social.  They can be assigned to one person, or to teams or workgroups to accomplish
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Apr
6
2012

"The Human Resources Department has a lot at stake in the success of an intranet. By making information and forms accessible through the intranet, HR frees up a lot of its time enabling them to focus on more value-added tasks. Useful HR content also increases employee satisfaction."

humanresources intranet communication hrcommunication training learning

  • They can do so much to make the intranet more relevant, engaging, and a hundredfold more useful.
  • 1. The meaning behind policies

     

    Aside from telling employees about new policies, it would help for them to know exactly what the changes mean.

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Apr
4
2012

"I am actually talking about Learning in the wider, more general context of education, and where a good number of really inspiring stories continue to emerge to highlight how we may be on the tipping point of re-thinking learning itself and its purpose(s), as we have known it for decades, and, most importantly, how we have been dealing with it at schools, colleges and universities. It’s probably a good time now to, at long last, rethink the Essence of Connected Learning."

learning connectedlearning unlearning education

  • I get the opportunity to experience serendipity doing its magic, once again, and allowing me to bump into another short video clip, that lasts for a bit over six minutes, which points back to a rather inspirational Web resource: Connected Learning, under the suggestive title “The Essence of Connected Learning“:
  • model of learning that holds out the possibility of reimagining the experience of education in the information age. It draws on the power of today’s technology to fuse young people’s interests, friendships, and academic achievement through experiences laced with hands-on production, shared purpose, and open networks
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Mar
23
2012

"Pour tirer profit du social learning, mettez en place une culture qui rend l’apprentissage amusant, productif et familier, une culture où apprendre fait partie du travail quotidien. Marcia Conner et Steve LeBlanc ont cherché où le social learning s’épanouit le plus. "

sociallearning culture service education attention learning

  • L’apprentissage social (social learning) s’épanouit dans une culture du service et de l’émerveillement. Il est inspiré par les leaders, activé par la technologie et déclenché par des opportunités qui ne se sont que récemment produites.
  • Si une culture se concentre sur le service, la question la plus fréquemment posée est : « comment puis-je vous aider ? » Comment puis-je vous aider à réussir ?
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Mar
21
2012

"What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs.

The Workplace Development Services (WDS) framework has therefore been developed to help organisations understand the range of new services and activities that will be required, as well as the tools and platforms to power these activities, and the new skills and mindset involved."

learning training support collaboration performance socialsoftware enterprisesocialsoftware skills mindset

  • 1 – Training/Instructional Services

     

    This service area will continue to design, deliver and manage training, e-learning and/or blended learning events. However the amount of this type of intervention is likely to reduce over time as other forms of learning are seen to be more effective.  

  • 2 – Performance Support Services

     

    This service area will focus on providing access to, and supporting an individual’s use of a range of resources (content and people) for performance improvement.  Activities will include creating (top-down) resources like job aids, e.g. by re-purposing courseware, but will also involve supporting the creation of employee-generated content,

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Mar
20
2012

"Frequent airplane passengers are likely to have read the following message prior to watching an in-flight movie: “the following film has been modified from its original version. it has been formatted to fit this screen.” for purposes of this airborne analogy, let’s fasten our seatbelts, power off any electronic devices, and firmly adjust our trays to the upright position. Better yet, let’s substitute the word film for new employee and the word screen for organization so it reads as: “the following new employee has been modified from its original version. it has been formatted to fit this organization.”"

organization employees leadership onboarding culture behaviors learning operations engagement audience transformation change competencies

  • New employees enter into an organization with two things in mind. First, they want to perform well in the eyes
    of those who have made the hire in the first place.
  • Second, the new employee yearns to do well for himself. He also has made a decision, in this case accepting the job offer. It’s important for this new employee to do well in his own eyes. No one wants a sketchy past of poor career decision
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Feb
23
2012

"Yaniv Corem joined IBM Research – Haifa in June 2010 after completing his undergraduate work at the Technion – Israel Institute of Technology, and earning his master’s degree in architecture and computer science from MIT. Aside from his enthusiasm for rock climbing and bouldering, Yaniv is passionate about projects that use the "wisdom of the crowd" to solve difficult problems, complete tasks, gather data, and more."

gamification ibm ibmresearch learning adoption rewarding rewards socialanalytics motivation

  • Gamification is the process of using game thinking and game mechanics in non-game applications to increase engagement. Game thinking can be used to make almost anything fun and encourage people to get involved.
  • Games bring out that sense of competition within a safe and fun environment, where learning takes place naturally
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Feb
22
2012

"A regarder de plus près l’évolution des réseaux sociaux et l’utilisation des outils numériques dans la société, et outre l’aspect mobile déjà exploité par beaucoup et qui est maintenant une certitude, 3 grandes tendances semblent concerner les réseaux sociaux d’entreprise : "

enterprisesocialnetworks interoperability video integration intranet communication learning gaming sociallearning

  • L’ouverture progressive: l’ouverture aux parties prenantes et partenaires de l’entreprise semble se profiler. Certaines entreprises décideront d’aller jusqu’à ouvrir leur réseau social aux clients, aux consommateurs voire au grand public.
  • Le social sera vidéo : La vidéo comme élément clé du partage de bonnes pratiques, de la communication interne, du storytelling et de l’expression des salariés.  La vidéo ne sera pas uniquement un objet de l’échange mais bien le vecteur du contenu.
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Feb
14
2012

" Over the last year I've been speaking with many corporate business and HR leaders and have heard a common theme: we need our organizations to be more agile. We need to redesign the organization so we can learn faster, communicate better, and respond more rapidly to change. This quest for the agile organization has changed the nature of what we call a job. "

work management agility expertise specialization learning values humanresources hr roles job

  • Something very profound is happening. Jobs are getting more specialized, people work in teams and cross functional boundaries, and success is being redefined by expertise, not span of control. 

     

     And people without specialized skills are finding it harder to find work. Seth Godin calls it “the end of the average worker.”

  • 10 more annotation(s)...
  • The End of a Job as We Know It
Jan
31
2012

"Tom Kelly, general manager of IDEO, the world-renowned design firm, likes to quote French novelist Marcel Proust, who famously said, "The real act of discovery consists not in finding new lands but in seeing with new eyes." What goes for novelists goes for leaders searching to craft a novel strategy for their company, a new product for their customers, or a better way to organize their employees. In a world that never stops changing, great leaders never stop learning."

leadership learning change CxO CEO ideas R&D innovation

  • Today, the challenge for leaders at every level is no longer just to out-hustle, out-muscle, and out-maneuver the competition. It is to out-think the competition in ways big and small, to develop a unique point of view about the future and help your organization get there before anyone else does

  •  First, the best leaders (and learners) have the widest field of vision.
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Jan
10
2012

" Since the latter half of the 20th century, we have gone through a period where training departments have been directed to control organizational learning. It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. In this context, only training professionals were allowed to talk about learning.”

But to be fair, it is not just Training Departments that think like this, there are still many people in other parts of the business that believe that “learning” has to be “organised” or “packaged up” (in the form of “training”) to be seen as a valid solution to a problem."

training performance humanresources informallearning learning

  • So the issue seems to be twofold:

     

    (1)  that LEARNING (in whatever form) is seen as something that has to be designed and managed, to order to be valid, and

     

    (2)  that the Learning & Development department’s purpose is only seen as the provider of these “organised learning solutions” (ie training), where success is measured in terms of test scores and course completions.

  • 4 more annotation(s)...
  • Workplace Performance Services: more than just Training
Jan
6
2012

"To create real learning organizations, there is a choice. We can keep bolting on bits of informal learning to the formal training structure, or we can take a systemic approach and figure out how learning can be integrated into the workflow – 95% of the time."

formallearning informallearning learning

Dec
19
2011

"MIT today announced the launch of an online learning initiative internally called “MITx.” MITx will offer a portfolio of MIT courses through an online interactive learning platform"

MIT learning education experience

  • organize and present course material to enable students to learn at their own pace
  • feature interactivity, online laboratories and student-to-student communication
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"Un article récent de Jonathan Miles sur son blog intitulé “A group of would be friends” (« Un groupe d’amis potentiels »), dont l’origine est partie d’une discussion sur twitter, s’interroge sur les raisons pour lesquelles les gens ne s’engagent pas dans l’apprentissage. Jane Hart pense que ce phénomène vient du fait que les gens ne sont pas intéressés par leur travail ; par conséquent, comment pourraient-ils être intéressés par l’apprentissage ? On a demandé à Jonathan de raconter son histoire, qui correspond au propos de son post. C’est un bon exemple d'une communauté qui s’épanouit dès lors qu’elle se construit sur l’humain. Et si Jane a tout à fait raison, sa réponse n'est qu'une partie du problème."

learning engagement change communities humanresources

  • On pourrait se demander si les comportements parentaux, les normes sociales, les systèmes scolaires (merci à Roger Schank pour avoir examiné ce point !) et tout ce qui tourne autour de la vie des jeunes ne conspirent pas en vue de refouler la capacité à produire des idées neuves et originales et à concevoir l’extraordinaire.
  • Si une personne a été habituée au non-apprentissage et au fait que notre environnement ne fait pas la distinction entre ceux qui apprennent et ceux qui ne le font pas, qu’est ce qui peut la motiver pour que cette aptitude innée fondamentale resurgisse ? Si la personne qui apprend reçoit la même récompense que celle qui « se repose sur ses lauriers », à quoi bon apprendre?
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Dec
16
2011

"From legions of independent consultants to cities dotted with coworking facilities, the future of work is virtual, online and global.

As the year draws to a close, you may be assessing your career plans against the backdrop of holiday hoopla and the uncertain employment climate. To get a leg up, grab an eggnog and read on to learn about trends that could change how you’ll be making a living in the years to come:"

consulting work workforce independentworkers independence skills coworking learning

  • Blame the economic turmoil or a change in values, but more people are demanding greater self-reliance, control and satisfaction in their professional lives. For example, 75 percent of independents surveyed stated that doing something they love was more important than making money while 74 percent stated that they wanted a job where they know they were making a difference.
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  • 5 trends driving the future of work
Dec
9
2011

"Vantés comme des programmes de développement personnel, la plupart des approches en matière de gestion de talent (Talent management) ne sont souvent rien d’autres que des plans d’action totalement standardisés, linéaires, ennuyeux et parfaitement interchangeables. La plupart du temps, ils n’ont d’autre objectif que de fabriquer de petits soldats disciplinés qui, un jour, prendront la relève de leur supérieur. Trop rarement, l’objectif réel et vérifié est de développer un éventail de compétences diversifiées. Le concept de Talent management, tel qu’il est majoritairement mis en oeuvre aujourd’hui dans les entreprises, n’est qu’un parcours institutionnel, sans relief, une succession d’automatismes, d’apprentissages prêts-à-porter et de stéréotypes… » "

talents talentmanagement learning training values humanresources openlearning

  • Les organisation s’enlisent dans un registre de communication ou de perception concernant le développement des talents, en promettant force formations continuées et plans de carrière, qui correspondent de moins en moins aux demandes modernes. « 
  • La technologie et l’essor de nouvelles valeurs, basées notamment sur la transparence et l’échange, sont en train de créer un vaste « open learning environment ».
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Nov
30
2011

"Dans un article précédent, je vous ai présenté le modèle 70/20/10, selon lequel le développement des compétences et l’acquisition des connaissances s’effectuent pour 70% « on the job », pour 20% par les interactions avec les autres et seulement pour 10% grâce à la formation formelle.

Entre le social learning dans sa forme la plus pure et l’apprentissage le plus formalisé, il existe toute une palette de possibilités qu’il convient de ne pas délaisser. Comme le conseille le groupe de Princeton à l’origine du modèle 70/20/10, il convient d’adopter une démarche holistique en intégrant dans le même environnement l’informel et le formel."

learning sociallearning humanresources kaizen feedback elearning pdca iterativelearning

  • Qu’avec le elearning 2.0 , on ne change pas vraiment de logique. A l’étage supérieur, des experts décident pour les autres de ce qu’il convient d’apprendre et de comment l’apprendre. Ce contenu est poussé vers sa cible, qui a désormais des outils pour gentiment converser à l’étage en dessous. Cette sociabilisation n’est pas jamais vraiment pris en compte.
  • partir d’un contenu formel, le pousser vers ses cibles, « l’informaliser » ou plutôt pouvoir l‘enrichir de commentaires, votes, propositions de chacun avant de le reformaliser.
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Oct
12
2011

"Tomorrow is the Australian Human Resources Institute HR Technology conference. I will be MC for the conference day, and will also run a half-day workshop on Creating Results Using Social Media on the following day.

I thought I would share the visual content we will be using during the workshop. As usual, the slides are not intended to be useful by themselves, but to provide supporting content for the activities and discussions of the session. "

humanresources humanresources2.0 socialmedia learning engagement presentation

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