Bertrand Duperrin's Library tagged knowledgeworkers →  View Popular, Search in Google

"The hierarchical organization is built on a concept of mass replication. Taylorite in its origins, the idea is to create replicable jobs.

The actual qualities of the incumbent are far less important than that they simply do what the position demands. These, in turn, are collected under managers.

The organization represents the elements of the design: the sub-assemblies of a machine.

Grafted onto this base are the knowledge worker functions. "

knowledgework taylorism knowledgeworkers

"Lorsque je suis passé du statut de développeur d’application logicielle à celui de responsable d’équipe, il s’est passé une chose étrange.

D’un seul coup, mes camarades n’étaient plus des professionnels passionnés par leur sujet qui en parlent et qui en parlent et qui en parlent encore. Ce n’était plus des professionnels qui s’intéressent à leur discipline et qui étudient sans relâche les nouvelles innovations, découvertes ou bonnes pratiques, dans un soucis d’amélioration et d’apprentissage.

Non. Il s’agissait de Managers, comme si le seul intitulé, par je ne sais quel enchantement, leur infusait le savoir nécessaire pour accomplir leur mission"

management drucker knowledgeworkers productivity continuouslearning P2Plearning

"L'objectif d'hier soir était d'échanger sur la gestion des egos en faisant se rencontrer deux mondes, celui de la haute performance sportive et de l' "élevage de champions", et celui des “knowledge workers” en prise avec les nouvelles approches collaboratives du travail. "

egos egoless knowledgeworkers management lean enterprise2.0

"Dans Au Delà Du Capitalisme, Peter Drucker offre une formidable synthèse de sa réflexion sur la société de la connaissance.

Dans cet ouvrage publié en 1993 (sous le titre original de Post Capitalist Society), le pape du management moderne propose un cheminement intellectuel passionnant, visionnaire et dont la pertinence semble être confirmée par le 21ème siècle.

#hypertextual étant drôlement sympa, ce blog vous en offre les 10 idées majeures :"

peterdrucker knowledge knowledgeworkers knowledgeeconomy innovation productivity

"The raw materials of the knowledge era are knowledge-based intangibles. You may be nodding your head as you read this. But do you really know what it means? If not, you are not alone. Knowledge continues to be seen as an amorphous, misunderstood part of business. This widespread ignorance isn’t helped by the vocabulary. The word intangibles itself is troubling because its very definition implies that an intangible is invisible, untouchable, and unknowable. The word knowledge is also very general and lacks a specific connotation for business value creation. Yet knowledge is the core asset of this century. "

intangibles intangiblecapital intangible assets knowledgework knowledgeworkers production

How many prospects does it take to buy a light bulb?

More than ever it seems, thanks to social networks and a plethora of great collaborative software solutions. Maybe the question should be “how many committees does it take to buy a light bulb?” At least the number will be smaller.

The benefits of ubiquitous conversations are undeniably clear, including shorter decision cycles. Thanks to collaborative technology, we have the ability to ask anyone, anywhere, any time, “Hey, got a minute?” Click to collaborate! How good is that? But every new solution creates new problems. When do business processes become engorged on 24/7 collaboration, and implode into a digital morass of bypassed Outlook meeting requests and defunct online communities?"

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"Ask executives to identify the talent within their firm and many will focus on the top tiers of management. Often, they will include in this august group the "high potentials" being groomed for leadership roles. Sometimes, they will extend the boundaries to include "creative talent" or "knowledge workers". But then there is the rest of the workforce."

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Almost all leadership concepts start with the assumption that a key role for the leader is to set direction. This usually means designing and communicating a vision and a set of goals. Traditionally the roles of vision and goals have been there to help people to understand the direction of the enterprise and how they can contribute to it.

Today we need something more.

enterprise2.0 leadership vision management socialbusiness creativity intelligence knowledgeworkers

"All is fair in love, football, and mergers and acquisitions. In fact if corporations were afforded the same rights of family law as free speech, the divorce rate among agrieved merger partners could easily surpass the current American divorce rate of 45-50%."

merger m&a knowledge ECM IP processes knowledgeworkers talent

"Commentary - Right now, 60 percent of the US and Global workforce is made up of knowledge workers; it's predicted by 2012 there will be a 6 percent difference between the demand and supply for information workers. Even today, with U.S. unemployment in the high single digits many companies struggle to hire qualified workers. These workers are expensive to hire, train and retain – and there are few proven methods to maximize their productivity. "

productivity knowledgeworkers meetings statusmeetings collaboration visibility statuses

"Cecil Dijoux nous livre sa vision des réseaux sociaux d’entreprise et de leur mise en oeuvre au bénéfice des organisations.

A lire en complément de la présentation du « Social Dynamics Model » publiée ici.

Riche, pertinente, :

Table des matières

L’économie de la connaissance
Challenges pour les organisations du 21ème siècle
Réseaux sociaux d’entreprise
Les propriétés uniques des réseaux sociaux
Au coeur de la stratégie
Intégration
Culture
Implémentation"

enterprisesocialnetworks enterprisesocialsoftware enterprise2.0 socialbusiness strategy adoption knowledgeworkers culture

"How does your intranet help your customers? I mean your external customers. The ones who buy and use your services and products.

The ultimate purpose of an intranet

The ultimate purpose of an intranet is to help an organization better serve its customers or the public in the case of governments."

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unpredictability effect effectiveness quantum knowledgeworkers

enterprisesocialsoftware productivity enterprise2.0 knowledgeworkers knowledgeeconomy innovation enagagement

"I am very pleased to be back after ten years. The Wednesday morning keynote focused on the “Future of Social Business” Speakers include: Charlie Hill, Distinguished Engineer and CTO, IBM Collaboration Solutions; Kristen Lauria, VP of Marketing and Channels, IBM Collaboration Solutions; Chris Dziekan, Cognos Office of Strategy Executive; Mike O’Rourke, VP of Rational Strategy and Product Delivery; Mike Winter, Arichitect and Development Manager of Enterprise Content Management; and Irene Greif, IBM Fellow and Director, Collaborative User Experience."

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"Hear Gartner Research Vice President Jim Sinur discuss how case processing addresses today's business drivers. Discover the greatest opportunity for case management and the technologies you can use to develop case-based solutions faster."

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"Luis Suarez (IBM) has been working in the areas of Knowledge Management, Collaboration, Online Communities and Social Computing for over a decade now. Here are some of his thoughts on that topic and his appearance at the Enterprise 2. SUMMIT."

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"Is your organization a process (several operational steps to get things done) or a network (smart knowledge workers connecting to get things done)? Or is it both?"

process organzation networks ERP alignment communities knowledgeworkers

"Knowledge work is often a completely different story. While the information used us input to an activity or process is likely to be found in the left part of the Long Tail power graph, the information needed for a knowledge work activity is likely to be found in the long tail. There you have information resources which are used infrequently or maybe even once. The information which is needed varies from time to time, from situation to situation. Not only the actual information varies; often the type and structure of the information resource varies too. This makes it virtually impossible to define a reusable information resource in advance before it is needed."

intranet knowledgeworkers knowledgework longtail socialintranet