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"Profitons de la fête du travail pour parler de sa division.

Jusqu’à très récemment j’étais persuadé que la division du travail datait de Frederick Winslow Taylor. Je me trompais. Officiellement, cette division du travail provient d’une étude de Adam Smith, l’auteur de Recherche sur la nature et les causes de la richesse des nations et inventeur du fameux concept de “la main invisible du marché”.

Ou tout au moins c’est ce que l’on croyait car la vérité est toute autre. Grâce soit rendue à Vincent Lextrait (Directeur du développement à Amadeus) qui rend à César ce qui lui appartient, ceci dans une remarquable présentation à l’Université du SI en 2011."

work workdivision adamsmith descartes knowledgeeconomy

"But, while the dramatic advances in digital technologies have been well measured and quantified, their impact on firms, economies and individuals has been more anecdotal. We talk about how this digital revolution has been transforming just about every aspect of business, society and our personal lives, bringing us both near-magical products and services as well as their accompanying creative destruction and pain. But, how can we quantify this revolution beyond its technological foundations?"

change economy economiesofscale productivity laborproductivity knowledgeeconomy industrialeconomy ROA

"Dans Au Delà Du Capitalisme, Peter Drucker offre une formidable synthèse de sa réflexion sur la société de la connaissance.

Dans cet ouvrage publié en 1993 (sous le titre original de Post Capitalist Society), le pape du management moderne propose un cheminement intellectuel passionnant, visionnaire et dont la pertinence semble être confirmée par le 21ème siècle.

#hypertextual étant drôlement sympa, ce blog vous en offre les 10 idées majeures :"

peterdrucker knowledge knowledgeworkers knowledgeeconomy innovation productivity

"I have been blogging quite substantially about Lean Management lately and I have noticed a common purpose with Agile methodologies (which get me blogging 4 years ago) and Enterprise 2.0 (which has kept my blogging busy for the last 2 years) : they all address complexity and permanent change, the key characteristics of our business world. This is one of the key ideas of the great book by Yves Caseau Processus & Entrerprise 2.0 [FR]."

lean agility knowledgeeconomy organization management leanmanagement taylorism complexity behavioralsciences education middlemanagement

"Over the last decade, the Internet has had a profound impact on busi­ness. It has spawned a slew of new business models and has helped make operating models vastly more efficient. By contrast, the Web’s impact on management models has been relatively modest."

management management2.0 web2.0 socialbusiness enterprise2.0 garyhamel knowledgeeconomy creativeeconomy

"In a world of limited resources, the path the wealth is to control the resources. What about in a world of surplus? I’ve been trying to understand the nature of surplus and how it impacts the digital age. So I’m going to share and ask for your thoughts too."

scarcity surplus resources value economyofsurplus information knowledge knowledgeeconomy assets digitalassets digitaleconomy physicalassets virtualassets

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If you understand human and relationship capital, you can start a business. If your business creates value for your customers, you can earn a good living. But you will never grow large or particularly rich with just these two kinds of knowledge assets. This is because the real promise of the knowledge economy comes in the creation of structural capital, that is, knowledge that gets captured and institutionalized in an organization."

knowledgeeconomy structuralcapital intangibleassets knowledge

enterprisesocialsoftware productivity enterprise2.0 knowledgeworkers knowledgeeconomy innovation enagagement

Il convient de relever les nouveaux défis de la complexité de cette entreprise nouvelle et d'assembler les premières pierres de l'édifice qui reste à ériger. Celui du modèle de création de valeur et du fonctionnement de l'entreprise nouvelle dans un monde ou l'énergie et la matière, les ressources et les ingrédients de base de l'ère industrielle que nous laissons peu à peu derrière nous, laissent place à l'information - la nouvelle énergie - et à la matière grise que chacun active.

organization management enterprise2.0 socialbusiness transformation change behaviors trust knowledgeeconomy ROI humancapital innovation service serviceinnovation value valuecreation

"This is then the management challenge of the knowledge economy: how to create the conditions and structure that will enable and empower employees to do what needs to be done. In our experience, we have seen that there are at least five key areas where a manager of a knowledge-intensive company can and should play a role."

management knowledgeeconomy people resources learning standards context

"Following the last post about Information, Knowledge, Wisdom and Innovation let's add one particularly interesting and dynamic object organiser, an object by itself: The Workflow. The representation of a particular sequence where value is created and wealth built.

Work flows, mostly in groups, sometimes on your own, but always as a sequence of activities is where all value is created. If the value creation efficiency increases, then wealth is created."

workflow innovation knowledgeworkers knowledgeeconomy value wealth wealthcreation

"Avec une certaine taille, l’entreprise se dote d’un département Formation voir d’une Direction de la formation. Certains créent de véritables Universités d’Entreprise, pour prendre en charge le développement des compétences des collaborateurs. Leur mission à chacune est finalement d’optimiser le retour sur investissement formation. En effet, dans une économie de la connaissance, il vaut mieux voir la formation comme un investissement (business) plutôt qu’un budget (réglementaire)."

learning training investment knowledgeeconomy humanresources sociallearning management socialnetworks

"Given this, why are we complacent when confronted with data that suggest most managers are more likely to douse the flames of employee enthusiasm than fan them, and are more likely to frustrate extraordinary accomplishment than to foster it?"

management engagement commodization knowledge knowledgeeconomy creationeconomy

"Packed full of common sense and combined with a strong sense of business’s responsibility to society, two of my favorite Drucker bumper sticker quotes are ‘Knowledge has to be improved, challenged, and increased constantly, or it vanishes‘ and ‘There is an enormous number of managers who have retired on the job‘, which somehow seem to fit together very well."

peterdrucker management customers knowledge ROA productivity objectives knowledgeeconomy knowledgeflow

"Traditionally, ex-employees have been viewed as unloyal, traitors and not to be trusted. After all, an employee who leaves is likely taking all their knowledge with them to the next company, right?

But in an economy so demanding of maintaining relationships with talented individuals, does it make sense to cut ties with those who walk out the door? And does it necessarily mean that an organization loses that knowledge altogether?"

knowledgeeconomy knowledge employees exemployees knowledgetransfer innovation humancapital socialcapital socialnetworks

L’immatériel constitue aujourd’hui un enjeu incontournable pour l’ensemble de l’économie. A en croire certains, les actifs immatériels ont un rôle non négligeables en termes de croissance. C’est la raison pour laquelle nous aimerions approcher avec vous le profil macroéconomique de cette «nouvelle» économie de l’immatériel.
Tout d’abord, si vous me le permettez, il est nécessaire de clarifier les définitions et les différents concepts dont on parle, et avec lesquels tout le monde n’est pas forcément familier.

intangible intangibleassets growth knowledgeeconomy productivity competition knowledge IT valuechain innovation

Researchers at IBM Research and MIT's Sloan School of Management found that the average e-mail contact was worth $948 in revenue. To unearth that and other data, they used mathematical formulas to analyze the e-mail traffic, address books, and buddy lists of 2,600 IBM consultants over the course of a year. (Their identities were shielded from researchers, who viewed them only as encrypted numbers, known as hash codes.) They compared the communication patterns with performance, as measured by billable hours.

email contacts connections revenue management informationoverload socialsoftware socialnetworks socialmedia knowledge knowledgeeconomy

We’ve heard the clichés: “Information is our greatest asset”; “We live in an information economy”; “Information is the lifeblood of our organization.” Sadly, what used to be all about collaboration and user productivity is now, in many organizations, about protecting against lawsuits.

The reasons are clear: Courts have upheld that all electronic information is discoverable, meaning virtually everything in an organization can be used in a lawsuit. Risk management is now a higher priority than user productivity.

informationmanagement lawsuit productivity risk knowledgeeconomy collaboration archive storage legal

We know that in the knowledge economy, the location of knowledge work is highly mobile – so “Land” does not have the same significance for making things as it did 100-200 years ago. What about “Labor”? Knowledge workers analyze situations, manage many variables, and create unique solutions. They do not really produce identical knowledge pieces like a machine operator or a production worker –so Labor also means something different than a century ago. The term “Capital” refers to money that would be needed now to build future structures, buy machines and to pay wages. Today money buys access to information, education, and knowledge workers. So we see that many old economic principle may not be as applicable in the new economies.

knowledgeeconomy socialcapital intellectualcapital humancapital creativecapital production innovation innovationeconomics knowledgeworkers

Last week, Jobvite held their first customer summit (we’re a Jobvite customer at TiVo). Despite the economic times, attendees were both forward leaning in giving ideas and in sharing what they were doing to effectively recruit these days.

humanresources recruitment collaboration knowledgeeconomy