Bertrand Duperrin's Library tagged infobesity →  View Popular, Search in Google

" some companies are taking drastic steps to help workers manage the number of messages they receive. The CEO of Atos, a British IT services company, has vowed to ban internal email by 2015. Volkswagen in Germany has agreed to stop sending emails to certain employees after work hours. If these companies are taking radical action, is it time for you to do the same to counter your own overload? "

email infobesity informationoverload flow decisionmaking

"You have to admire CEO Thierry Breton of Atos for taking a very public stance on the issue, telling ABC, “We are producing data on a massive scale that is fast polluting our working environments and also encroaching into our personal lives,” he goes on to say, “At [Atos] we are taking action now to reverse this trend, just as organizations took measures to reduce environmental pollution after the industrial revolution.”"

email policy thierrybreton atos informationoverload infobesity

"You’ve got mail–not. Employees of tech company Atos will be banned from sending emails under the company’s new “zero email” policy."

email ban informationoverload infobesity socialnetworks thierrybreton atos casestudies

"Le "syndrome de déconcentration", mal du XXIe siècle ? La multiplication des chaînes télévisées a habitué notre cerveau au zapping. Depuis, notre environnement quotidien est en ébullition. Internet et les e-mails, les téléphones portables puis les smartphones et les tablettes tactiles, sans compter les tweets, nous ont rendus peu à peu multitâches, surstimulés mais pas si fiers de l'être. "

interruption multitasking email gtd infobesity attention

""L'IT, un facteur de stress dans l'Entreprise?" est le thème d'une conférence organisée le 8 Juin par le club de DSI, CIONet France. Ce fut l'occasion l'espace d'une soirée d'écouter Yves Lasfargue, directeur de l'OBERGO, spécialiste du management des TIC et du travail, co-auteur du livre "Qualité de vie et santé au travail" et de prendre conscience de l'ampleur de ce phénomène de société."

IT stress competences workspace email pressure infobesity informationoverload

"Le courrier électronique s'est glissé sur nos écrans sans crier gare. Certes, face aux lettres, aux fax, au téléphone, les « courriels » permettent de gagner du temps : « Si vous avez dix minutes, vous pouvez passer deux coups de téléphone ou envoyer dix mails », résume Amaury Houdart, DRH de la société de services informatiques Logica, qui compte 39.000 salariés. « C'est une révolution magnifique, mais, dans ce monde de l'immédiateté, il devient urgent de réfléchir pour ne pas se laisser envahir. »"

email infobesity informationoverload socialnetworks attention attentionscarcity

"Le salon Solutions Intranet & collaboratif cette semaine, a certainement été un évènement important pour la prise de conscience de cette convergence entre l'intranet et les réseaux sociaux à la sauce collaboratif:" [...] Il est intéressant de comparer avec l'édition 2009 et de voir le chemin parcouru ces deux dernières années. Et pour ceux qui ont lancé en interne leurs premières initiatives à cette époque d'envisager l'avenir.

intranet socialintranet collaboration socialnetworks IT integration intranet2.0 communication internalcommunication informationoverload infobesity

"Canon France a organisé le 3 décembre 2010 pour la première fois une "journée sans mail" destinée à favoriser le bien être au travail. Saluons l'initiative qui a le mérite de reconnaître que la réception de nombreux emails peut-être facteur de stress, et qu'une politique RH de bien-être au travail doit aussi passer par la régulation de l'infobésité en entreprise.

Dans une étude publiée l'an dernier, l'entreprise Intel affichait déjà des chiffres préoccupants sur l'inflation informationnelle:

* Les salariés traitent entre 50 et 100 emails par jour, les dirigeants pouvant traiter jusqu'à 300 emails
* Le volume d'emails reçu nécessite en moyenne 4 heures par jour pour les traiter
* 30 % des emails sont inutiles"

email informationoverload infobesity canon intel stress wellbeing interruption interruptivity costs visibility

"Luis Suarez has a dream, and it’s one that many of us with our overloaded inboxes could well buy in to — a world without e-mail.

In fact, it could be argued that Suarez is living the dream. In less than three years, he’s been able to reduce 90% of his incoming e-mail by communicating through social software, and he works full-time for IBM while living in the Canary Islands. The last six years of his 13-year IBM career have been spent working remotely from Gran Canaria, a place which he describes as “a paradise island,” and not just because his boss is 6,000 kilometers away."

email IBM luissuarez informationoverload infobesity remotework

I think some of the so-called “information overload” is actually a “channels” problem - we often use the wrong channels for a given purpose. Email, of course, is the most prone to abuse. Part of this is a lack of accepted, shared protocols that would bring some sense and order to the email chaos. Part of this is the old “hammer” problem - when all you have is a hammer, everything is treated as if it were a nail. Clearly, tools such as Instant Messaging, collaboration hubs, and a better balance between “push” and “pull” communication methods can take the sting out of email. At nGenera, my email traffic is down significantly since we began using a collaboration hub.

informationoverload infobesity collaboration web2.0 email

mais il faut aussi stocker, archiver… De quoi faire exploser les serveurs. « Des filtres automatiques ont permis de réduire le nombre de spams, explique-t-on chez Deloitte, mais il reste beaucoup à faire sur les comportements compulsifs, qui, eux, sont du seul ressort de l’humain. » « Spamers internes », c’est ainsi qu’un fabricant de solutions pour les messageries électroniques, Mirapoint, qualifie ces salariés qui envoient des mails en rafale, mettent plus de monde qu’il n’en faut en copie et relancent dès qu’on ne leur répond pas dans le quart d’heure. Des pollueurs de messageries, en somme. Vont-ils faire des crises de manque les vendredis ?

intel deloitte email infobesity informationmanagement spam humanresources

In this experiment 300 engineers and managers, located in two US sites (Austin, TX and Chandler, AZ), agreed to minimize interruptions and distractions every Tuesday morning. During these periods they had all set their email and IM clients to “offline”, forwarded their phones to voice mail, avoided setting up meetings, and isolated themselves from “visitors” by putting up a “Do not disturb” sign at their doorway. The purpose was to see the effect of 4 hours of contiguous “thinking time”.

On the whole, the 7-month pilot returned markedly positive results. It has been successful in improving employee effectiveness, efficiency and quality of life for numerous employees in diverse job roles. 45% of post-pilot survey respondents had found it effective as is, and 71% recommended we consider extending it to other groups, possibly after applying some modifications

email informationoverload infobesity intel productivity interruption

I could share dozens and dozens of items on what it has meant for me to eventually move away from corporate e-mail and instead engage through social software to increase my collaborative and knowledge sharing efforts. However, going to try to keep it short. So I will mention that my main key benefits from making such jump have been to no longer feel stranded in the e-mail world, having tasks delegated on to you, just because you have the information / knowledge. I no longer have the pressure of having to constantly keep up with the incoming flow of e-mails of which a good chunk of them I wouldn’t even need to get them in the first place! I no longer sense I have lost control of my own productivity while helping others get their tasks done. I no longer feel it is me against them and the corporation. Them sending e-mails across more and more by the day, me, attempting to address them all and try to finish with a zero inbox, which almost never happened!

email infobesity productivity education tasks socialsoftware informationoverload colleagues

What do you think? Is turning off some of the communications channels the only way to solve the information overload? Or can you manage the “flood” of email while not reducing your ability to get things done? How do you manage your things to do?

information informationoverload infobesity email

email productivity infobesity knowledgeworkers informationworkers refocus timemanagement time

collaboration email infobesity web2.0

Une fracture cognitive entre ceux capables d’utiliser les outils et de naviguer dans la surinformation et ceux qui n’en auront ni le temps, ni les moyens, ni les capacités ?

information infobesity