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Dec
27
2011

"Identity management is going beyond managing passwords and resource permissions. It’s now also about productivity and mineable business data. And this expansion of scope could soon lead employers and employees into conflict. And that’s not to mention the number of companies that want to find ways to leverage this data for their own profit."

identity identitymanagement professionalidentity portableidentity humanresources dataportability

  • This suggests that employee identity is about to become much more valuable, since it’s not just going to be about keeping track of passwords and who has access to what. There could be actionable business intelligent in that identity data. So it will be more valuable to employers and to the companies, like Salesforce.com, that manage that data.
  • At the same time, the employee, now more than ever, has an interest in managing their own identity. Partially for the convenience of having a single sign-on across enterprise and personal productivity services. But also for the ability to present evidence of of one’s past accomplishments to new employers
  • 1 more annotation(s)...
Feb
19
2011

"It’s not something that will happen overnight. It certainly won’t happen in a kickoff meeting. And without a total organizational commitment to being customer first, building trust, and setting the company on a path where the idea of connecting with customers in real-time is embraced, it’s not likely something that will ever happen. And for some industries that may be okay, it’s still way too early to tell.

But for those companies looking for some guidance and a framework, I’ve broken the social business evolution process into four stages: Birth, Childhood, Adolescence, and Adulthood."

socialbusiness engagement customer identity goals policies procedures maturity culture

  • Becoming a social business is begun by defining what “Being Social” and “Open” means to your organization.

    The first and probably most significant realization one needs to make in this evolution process is that there is no single definition of “being a social business.” Every business should (read will) have their own definition and move at their own pace in getting there.

  • Assess your existing culture.
    How far off is your existing culture with what you defined in the “birth” stage? Chart the path ahead.
  • 4 more annotation(s)...
Feb
17
2011

"Surprisingly short, it turns out. In a recent talk, John Hagel pointed out that the average life expectancy of a company in the S&P 500 has dropped precipitously, from 75 years (in 1937) to 15 years in a more recent study. Why is the life expectancy of a company so low? And why is it dropping?"

organization lifeexpectency productivity ecosystem identity listening connections socialbusinessdesign socialbusiness culture

  • It’s time to think about what companies really are, and to design with that in mind. Companies are not so much machines as complex, dynamic, growing systems. As they get larger, acquiring smaller companies, entering into joint ventures and partnerships, and expanding overseas, they become “systems of systems” that rival nation-states in scale and reach.
  • Ecosystems: Long-lived companies were decentralized. They tolerated “eccentric activities at the margins.”
  • 10 more annotation(s)...
Jul
12
2010

"The convergence of content stores, portal frameworks, combined with powerful context-aware publishing systems and social interactions, is pushing traditional ECM, WCM, Portal, and E2.0 vendors to rely upon a new generation of integrated “Composite Content Platforms” (also called “Content–enabled Enterprise Portals” or “Content Application Servers”)."

content contentplatforms ECM socialmedia integration interoperability identity CMS API REST collaboration

  • 8. Social and Collaboration Services
    One of the recent goals of any composite content platforms is to let developers rapidly socialize their applications. Most so-called E2.0 software employ a top-down approach focused on the added value of adopting an enterprise social network that mimic Facebook rather than promoting the integration of social as a service.
  • 3 more annotation(s)...
  • The Rise of Composite Content Platforms - Contentation Re-considered
May
15
2008

The consequence [of current business education and specialization] is that people master the "what", sometimes the "how" but hardly the "why". They don't capture the reason why these processes are put in place,

organization management socialcomputing identity

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