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"The possible link between information overload and suicides among employees at France Telecom may be spurious. But recent research indicates that information overload can have a negative effect on such activities as organizational decision making, innovation, and productivity. In one study, for example, people took an average of nearly 25 minutes to return to a work task after an email interruption. Another study found that time lost to handling unnecessary e-mail and recovering from information interruptions cost Intel nearly $1 billion a year. An article in the October issue of HBR, found that forcing knowledge workers to take weekly breaks from email and other work distractions improved performance."
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