Bertrand Duperrin's Library tagged → View Popular, Search in Google
"The list of the world’s CEOs regularly includes celebrities, billionaires, big egos, risk takers, and failures. What it does not include are social media experts; but that’s about to change. When IBM (NYSE: IBM) conducted its study of 1709 CEOs around the world, they found only 16% of them participating in social media. But their analysis shows that the percentage will likely grow to 57% within 5 years. "
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CEOs are changing the nature of work by adding a powerful dose of openness, transparency and employee empowerment
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Companies that outperform their peers are 30 percent more likely to identify openness
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"It is time to rethink. Rather than thinking of organization as an imposed structure, plan or design, organization arises from the interactions of interdependent individuals who need to come together."
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The accumulating failures at organizational agility can be traced to a fundamental but mistaken assumption that organizations are structures guiding, and as a consequence, limiting interaction
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It is not about hierarchies vs. networks, but about a much deeper change. Organizations are creative, responsive processes and emergent patterns in time. All creative, responsive processes have the capacity to constantly self-organize and re-organize all the time
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"Which is more important to promoting collaboration: a clearly defined approach toward achieving the goal, or clearly specified roles for individual team members? The common assumption — and my personal approach for many years — is that carefully spelling out the approach is essential, while leaving the roles of individuals within the team open and flexible will encourage people to share ideas and contribute in multiple dimensions."
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But our research has shown that the opposite is true: collaboration improves when the roles of individual team members are clearly defined and well understood — in fact, when individuals feel their role is bounded in ways that allow them to do a significant portion of their work independently.
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Without such clarity, team members are likely to waste energy negotiating roles or protecting turf, rather than focusing on the task.
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"The InformationWeek 2012 study of enterprise social networking revealed that 87% of participants had an internal social network. Only 13% rated the usage success as excellent. The likelihood that a company viewed its success as average to poor? A chilling 62%.
What makes an internal social network successful"
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What's critical to success and what standard thinking doesn't work? Here are my top 5:
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Flexibility, not strategic goals - Having a strategy and an objective for implementing an internal social network is important, but flexibility is more important. By their very nature, social networks evolve and adapt and find their own reasons-to-be.
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"To get a glimpse of what tomorrow's young global managers might be like as leaders, take a look at how today's young people think about communications.
For one thing, they are devoted to connectivity. In a recent survey of more than 2,800 college students and young professionals in 14 countries, Cisco found that more than half said they could not live without the internet, and if forced to choose, two-thirds would opt to have an internet rather than a car. This intense desire to be connected leads to a demand for greater flexibility"
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Two out of five people said they'd accept a lower-paying job if the position offered greater flexibility on access to social media, the ability to work from where they chose, and choice on the mobile devices they could use on the job
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Young leaders will use social media to create a running dialog with their employees and colleagues, issuing constant updates about their projects and ideas. Employees will use it to provide instantaneous input and feedback. Workers, via this medium, will insist on having a voice in shaping the company's vision and strategy.
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"Certaines entreprises songent à limiter l’accès de leurs collaborateurs à internet ou aux médias sociaux, estimant qu’ils affectent leur productivité. Cela pourrait bien s’avérer... contre-productif, à en juger par cette étude décoiffante du géant américain Cisco.
À l’en croire, plus question de recruter de jeunes talents sans leur laisser une liberté totale en la matière."
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Le tiers des étudiants et jeunes employés de moins de 30 ans affirment que, pour accepter un job, ils accordent plus d’importance à la liberté d’utilisation des réseaux sociaux et de choix des appareils mobiles plutôt qu’au salaire proposé
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Entre 40 % et 45 % des jeunes interrogés disent même que, s’ils disposent d’une totale liberté technologique, ils veulent bien être moins bien payés.
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"In today’s increasingly dynamic business environment, organizations must continuously adapt to survive. Ironically, change management has become a major bottleneck. Inefficient offline reviews are disconnected from daily operations and unresponsive to evolving requirements. Organizations’ need a practical mechanism for managing controlled variance and change in-flight to break the logjam."
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The more flexible an organization’s systems infrastructure, the better it can support desired or necessary change
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The last forty years of mainstream business computing brought tremendous efficiencies through standardization, but this was predicated on relatively static models of processes, data, and capabilities.
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"Alison Maitland, a Senior Visiting Fellow at Cass Business School says that a revolution in work that will see many employees decide when, where and how they do their jobs could be as little as a decade away. "
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The book comes off the back of overwhelming evidence that employees are more productive if they have greater autonomy over where, when and how they work
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This could see the traditional 9-5 working day disappear and be replaced with a model that rewards people by performance and results, rather than hours worked and presence in the office.
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"Last week I asked if you were engaged in your work? Another post-Labor question is whether your job should have defined hours. This is the question asked by Mathew Ingram at Gigaom. Many people already do not have defined hours and I am one. However, I do not think there is a blanket answer. For example, many customer facing service jobs require either constant coverage or coverage during defined hours so the staff proving this coverage needs to be scheduled and coordinated. In addition, work that requires synchronous teamwork such as factory production lines need coordinated schedules."
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. Hours used to be a way to determine productivity and for many jobs it is now results, not hours.
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They place a focus on attendance rather than results.
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"Vincent Chriqui, Directeur général du Centre d'analyse stratégique a rendu public, le rapport du Centre d'analyse stratégique "Le travail et l'emploi dans vingt ans : 5 questions, 2 scénarios, 4 propositions", en présence d'Odile Quentin, Présidente du groupe de travail et de Jean-Denis Combrexelle, Directeur général du Travail."
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Le “travail” tel que nous le connaissons sera transformé, notamment sous l’effet d’évolutions sociétales et technologiques profondes : l’individualisation de la société, la diffusion généralisée des technologies numériques, les préoccupations éthiques et écologiques.
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éclatement des univers du travail, à la fois temporels, spatiaux et organisationnels. Cela se traduit par une
segmentation accrue “des mondes du travail” et une hétérogénéité croissante des situations mais aussi des attentes des salariés, des entreprises, des secteurs d’activité ou des territoire - 3 more annotation(s)...
"Travailler n’importe quand, n’importe où, pour une meilleure gestion du temps et un plus grand équilibre entre vie professionnelle et vie privée ? C’est le pari du « New World of Work », un modèle qui bouleverse l'équilibre des relations au travail. Et qui annonce le job 2.0 : ultra-flexible, sans bureau, dans une entreprise collaborative."
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Six ans plus tard, Getronics donne l'exemple. « Grâce à des outils collaboratifs, nous avons largement développé la flexibilité », explique Yvon Fischer. Une flexibilité du poste de travail permettant aux populations nomades, comme aux mères de famille, de travailler à distance.
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« Cette nouvelle organisation du travail repose notamment sur la confiance et la responsabilité. Avec comme challenge, une réduction des coûts et une augmentation de la performance. »
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"Transparency may gain companies greater reputation, credibility, and trust in the marketplace. However, changing culture and attitudes towards transparency in an organization that has traditionally been closed is a challenging task."
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If you are honest, transparent, and let people to see that you are serious about getting their feedback, they will increase their trust, engagement, and eventually you will gain greater reputation and profits.
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Once the system is out of sync with the market, it eventually succumbs into an expensive reorganization.
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Management experts have long predicted the demise of the standard 9-to-5 workday. Thanks to internet and mobile technology, we can now work where and when we want, they argue. So, why are so many people still sticking to those traditional hours, or more likely an extended version of them? The reality is that while flexible work arrangements have become more popular, few companies have an official policy or program.
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Even those bosses who trust their employees worry about appearing to favor certain people or allowing productivity to decline.
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Research from Lotte Bailyn, professor of management at MIT's Sloan School of Management and co-author of
Beyond Work-Family Balance: Advancing Gender Equity and Workplace Performance has shown that when people are given the flexibility they need, they meet goals more easily, they're absent or tardy less often, and their morale goes up. - 5 more annotation(s)...
Workers of the world, go remote!
During this time of economic crisis and reinvention of global capitalism, one of the things crying out for reinvention is the rigid workplace of the last century. It is amazing in the digital age that most work is still associated with industrial age work rhythms and the symbolic chains that tie workers, knowledge and otherwise, to fixed locations. Flexible workplaces with flexible hours and days are long in coming.
Any organization that designs a system (defined more broadly here than just information systems) will inevitably produce a design whose structure is a copy of the organization's communication structure.
In other words, lets say you are designing a complex system -- an auto manufacturing plant, a new financial market, a hospital, the World Health Organization, or a large software solution -- the efficiency of the end result will always be limited by the efficiency of how the committee communicates
- while the need for coordination of big tasks doesn’t disappear (and organizations will continue to thrive) a more 21C-way of working may appear alongside - flexible ad-hoc value networks, business ecosystems, companyconglomerates, etc.
- to leverage the full potential of your knowledge workers you better design for emergence and adaptivity, ie. allow for heterarchic configurations
In this "free agent" world, professional-level employees seem more self-centered than ever before. How should their leaders deal with this change?
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