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19 May 09

Do you have 38 minutes? Then you can help me find a document

A new survey, however, finds that employees at big companies (with more than 10,000 employees) spend, on average, 38 minutes searching for one document -- whether that's on their own computers or their organization's networks, databases or intranet.

www.thecontenteconomy.com/...e-38-minutes-then-you-can.html - Preview

search intranet experts expertslocation findability

Just 9 percent of the companies responding to the survey have an automated system in place for locating experts.
Inside corporate firewalls, the consequences of bad findability are less immediate, harder to measure and less visible. The connections to the bottom line results are harder to trace. But bad findability internally will nonetheless lead to death, although a slow and painful one.