Bertrand Duperrin's Library tagged → View Popular, Search in Google
"TIBCO launched tibbr, a heavy duty and secure social platform a year ago and is approaching 1M users at companies like Macy's, KPMG, and shipping giant OOCL. Now they are adding a number of new features. There are five guiding principles in this effort. First, you need to be able to have users get started right away and it needs to be easy to use. The consumer Web has set this expectation and reduced budgets demand it. Gone are the days of six month IT projects and extensive employee training programs. Here is a sample user’s view of tibbr."
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First, you need to be able to have users get started right away and it needs to be easy to use
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Second, tibbr provides the option for cloud technology or on-premise installations
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"In my last post Don't Cross the Streams, I challenged the idea that integrating multiple sources of information into activity streams is a good thing. This struck a nerve with some people (mainly vendors) while others completely agreed with me. A friend of mine an fellow industry analyst suggested that I follow up by posting possible solutions, so below are the few of the areas I think can help: "
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Not everyone wants to see status updates in the same place they see support tickets or new sales opportunities.
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If we are going to continue down the path of taking dozens of different pieces of information and cramming them into one place, then a single stream is not the way to go
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"The tech world is just getting started with its own full launch - a love affair complete with predictions, trends, and already a roster of tools and services."
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People are spending more time in social networks - and getting stuff done there, too. Which means that many of the activities that used to happen in mall stores, while on the phone with friends possibly, or through just solitary search, are now happening as a social experience.
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In researching this topic, we drew on IFTF’s foundational forecasts in areas as diverse as education, technology, demographics, work, and health. This content was enriched and vetted at a workshop that brought together experts from a wide range of disciplines and professional backgrounds. During this workshop we engaged experts in a number of group exercises to think through key drivers of change and how these will impact workplace skill requirements.""
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Social intelligence: ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions
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Novel and adaptive thinking: proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based
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"The activity streams standard is an open source project created by Chris Messina, Open Web Advocate at Google. His vision was to create a standard for a cross-site social networking news feed. "
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, explained how IBM has expanded the vision of activity streams from social networking activity to include all sorts of information flows that occur inside a company. IBM is working to create an activity stream application that could gather information not just from other social networks but from other sources of information such as internal applications for CRM, ERP, HR, and Supply Chain, external applications from partners, and external data sources.
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With a huge flow of information from many sources, some sort of activity stream filter is needed so that the amount of information flowing through a news feed does not become overwhelming and unmanageable. The activity stream filter must be smart.
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"Earlier this week I gave the opening keynote at the Sydney launch of Tibbr, the new social enterprise offering from TIBCO. I hope to have the video of my presentation up before long.
Before the event I summarized some of the very positive commentary on Tibbr since the San Francisco launch two weeks ago.
It’s now time to offer my own thoughts. Here is what I think is most interesting and important about Tibbr."
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Tibbr at its heart is very simple – you can follow the activity streams from individuals, discussion on particular subjects, and from applications. Bringing these all together in one interface means that all activity across the organization relevant to the individual can be brought together in one easy-to-use interface.
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This is critical, because the reality is that most social software suites today are an overlay to core enterprise applications – they enable conversations and collaborative work but don’t link in a meaningful way to core systems such as CRM or ERP systems. Tibbr is from the outset linked to all applications, drawing on the 140 technology and application adaptors that TIBCO has developed. An open SDK is available for companies who have in-house applications that they want to integrate with.
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"Trend: Activity streams will continue to be a much hyped capability within social platforms. However resulting “stream glut”, interoperability, and security-related issues will threaten benefits unless better user experience design, filtering, standardization, permission models, and back-end analytics are applied. "
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The concept overall is compelling – activity streams allow applications to publish events that are captured by aggregators that serialize the items into a sequence of posts
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Activity streams also have an interesting intersect with identity. Depending on how someone sets up publishing of their own personal activity stream, the meta data shared about themselves creates a sense of presence enabling others to be aware of their actions.
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"IBM’s 407,000 or so employees are all on track to become communicators.
How, and why? The company’s intranet, w3, has undergone an evolution over the past decade as more tools encouraging employees to generate their own content—blogs, an internal wiki, social bookmarking tools, file-sharing—have led to a deluge of posts."
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Edwards says IBM hasn’t quite articulated a systematic way for communicators to filter employee-created content, but he says the key is to think like a blogger. Bloggers “instinctively” do two things, he says: They point to content created by others via links, and they provoke discussion.
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“Our task now is to take the skills that bloggers have developed in curating content and rolling them out across our content teams
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