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Enterprise 2.0: Chance or Fool’s Paradise for Business Transformation in Economic Crisis

The last two Enterprise 2.0 FORUMs have shown that there are some reoccuring characteristics of sucessful perceived E2.0 projects that - from a qualitative perspective - might turn out to be the critical success factors. In regards to our on-going discussions about the topics of the Enterprise 2.0 programm I would therefore like to make some summing-up on these aspects:

Tags: enterprise2.0, enterprise2.0forum, businesstransformation, downturn, crisis, organization, IT, adoption, feedback, integration on 2009-03-26 -All Annotations (4) -About

more fromblog.enterprise2open.com

IT organizations usually follow a Plan-Build-Run framework that often means Plan-Build-Runaway after the system is deployed. But since many social applications are not transactional or process-specific in a traditional sense [.
It structures the benefits of feedback on five levels (from the more concrete to less concrete) : “social creation” (benefits from the collective intelligence and actions in creating information, cross-links etc), direct feedback (benefits from cross-linking people and information by trackbacks, comments, bookmarks and feed subscriptions), systemic feedback (benefits from new relations/interconnections between people and information) and social feedback (benefits from gaining positive feedback, authority and acknowledgement).
The focal point of the discussion led to new organizational patterns (more remote, open and collaborative, project-based, interdisciplinary working) that have to be created within the enterprises to lever the potentials of Enterprise 2.0.
No one can run a business only with social applications - social applications are a supplement and enhancement for existing information technology. Therefore it needs to be integrate at some point with business applications to be business-critical in the long run.

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The Double Meaning of "Feedback"

"Feedback" is one of those loaded, double-meaning words in today's workplace - words that connote very different things to members of different generations.

Tags: feedback, management, performancereview, learning, assessment, generationx, generationy, babyboomers on 2008-11-29 -All Annotations (4) -About

more fromdiscussionleader.hbsp.com

If you're a Boomer, consider what you expect to happen when you have a "feedback session" with your boss. In all likelihood, the purpose of this exchange would be to assess your performance, to render a judgment. Because Boomers love to win, your hopes may be high for a prize - but still it's not exactly the sort of thing one wants to go through on a daily, weekly, or even monthly basis - once or twice a year is plenty, thank you very much.
If you're a member of Generation X, the meaning of "feedback" is similar - it relates to an assessment or judgment. But the hoped-for outcomes may be a bit different. More money is great, but so is a longer leash -- more freedom to operate in your own preferred way.
But for members of Generation Y, "feedback" means something very different. Ys learn through personal interactions. They are accustomed to reaching out to friends and family for suggestions, coaching or factual input on any number of topics, as they go along. Rather than being linear learners -- I learn, then I go off and do -- Ys are "on demand" learners. They start a task, uncover a need for additional information, seek that specific bit out, and move along. This cycle might happen multiple times every day.
People who comment that Ys "can't take criticism" are again missing the point. It's not that they can't take it -- it's that that is not what they're seeking. They are in the learning, not the grading phase. They are asking you to teach, not to score.

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Bertrand Duperrin's Bookmarks tagged feedback → View Popular

Enterprise 2.0: Chance or Fool’s Paradise for Business Transformation in Economic Crisis

The Double Meaning of "Feedback"

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