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Apr
26
2012

"A new study finds that profiles, status updates and comments on Facebook are valuable in predicting employee performance on the job, at least as they relate to personality characteristics. The potential liability that accompanies the use of social media in recruiting and hiring continues to be an issue, however. "

humanresources recruitment facebook

  •  

    The academic study appears to be the first-ever venture into compiling statistical data to prove that information on Facebook can yield valuable personality and job-performance information -- not just clues as to whether someone parties too hard or has alarming philosophies or alliances.

  • Bottom line, "there is now evidence that [social media] could be useful" as a job-performance predictor for recruiters and hiring managers,
  • 2 more annotation(s)...
Apr
7
2012

"Facebook COO Sheryl Sandberg is familiar with the funny, uncertain feeling that comes with checking out soon after 5:00 to be with family, and although she used to worry about what others thought of her departure time (which is a completely reasonable hour to head home, by the way), she has finally reached a point where she can take off at 5:30 p.m. without the lingering concern of how others are perceiving her."

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  • To make up for ducking out at 5:30 p.m., Sandberg said, she would send emails to colleagues late at night and early in the morning as proof that she was still giving her all to work:
  • There should never be any shame associated with heading home before 6 p.m. to eat dinner with one’s children and spouse, and Sandberg is sending a much-needed message to parents everywhere that it’s OK to leave work before dark for family time
Apr
4
2012

"Ils sont nés en 1996. Ils ont aujourd'hui 16 ans. L'ensemble de leur scolarité s'est faite dans l'ombre et la lumière du numérique. A leur naissance, le web est âgé d'à peine 7 ans. John Perry Barlow rédige et publie la "déclaration d'indépendance du cyberespace", un texte qui reste emblématique de l'idéologie des "pionniers" et qui fut structurant pour toute une génération de primo-internautes. On peut notamment y lire ceci : "Nous sommes en train de créer un monde où chacun, où qu'il soit, peut exprimer ses convictions, aussi singulières qu'elles puissent être, sans craindre d'être réduit au silence ou contraint de se conformer à une norme. Vos notions juridiques de propriété, d'expression, d'identité, de mouvement et de circonstance ne s'appliquent pas à nous. Elles sont fondées sur la matière, et il n'y a pas de matière ici.""

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  • Bien au contraire la plus grande partie du cyberespace est un monde fermé, propriété, contrôlé par le marketing, régi par un carcan de normes arbitraires, de lois liberticides et de technologies "privatives".
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    Apple, Facebook et Google décident seuls et en fonction de leurs seuls critères ce qui est publiable et ce qui ne l'est pas, invoquant le plus souvent le motif de "nudité" ou de "pornographie", et l'appliquant, par exemple, à la fermeture du compte d'un internbaute ayant osé choisir "l'origine du monde" de Courbet comme photo de profil.

  • 8 more annotation(s)...

"As a shy person, I’ve believed for most of my life that being among new people required an elaborate social disguise, one that would allow me to feel both present and absent, noticed and unnoticed. I’d yearn for some sort of social recognition without the bother of having to be recognized, without that oppressive pressure to live up to anything that might get me attention in the first place. So I’d find myself executing oblique tactics — being stingy and stealthy with eye contact; wearing a mask of deep concentration; staring at an underappreciated object in the room, like a light fixture or molding — in hopes of discouraging people from engaging me in actual conversation while still conveying the impression that I might be interesting to talk to."

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  • The problem with polite conversation, I thought, was that it required the orderly recitation of platitudes before one can say anything interesting, let alone something as original and insightful as I wanted to believe myself to be. I couldn’t bear it. I had an irrational expectation that people should already know what I was about and come to me with suitable topics to draw me out. Rather than attempt agreeable chitchat and compromise my “authentic” identity with false congeniality, I would isolate myself, hoping that withdrawal would make me come across at a glance as mysterious and different rather than rude and feckless.
  • I’d rather my self-importance remain undisturbed by anyone’s curiosity about me than risk seeming ordinary to myself.
  • 10 more annotation(s)...
May
2
2011

"Like many other platforms, including popular networks such as Facebook, Empire Avenue caters to human psychological factors and uses game techniques to reward participation and encourage a participant to willingly "give up" what is truly valuable in business--data. So why would someone want to give up data? Facebook knows the answer to this question: social currency."

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  • Social currency is shared information that encourages further social encounters. It's not a new concept, but the social web increases its prevalence.
  • As someone who has taken a deep dive in several social networks (I joined Twitter in 2007) and observes both the gaming and currency aspects of them, I do believe these dynamics will influence the business world as it becomes more connected.
  • 5 more annotation(s)...
Mar
15
2011

"Des cas récents de licenciements suite à des propos tenus sur des réseaux sociaux posent la question de la maîtrise des informations publiées en ligne et des limites entre ce qui relève de l’espace privé et de l’espace public."

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Feb
17
2011

"Investors started the year excited, then disappointed, about the potential of a Facebook IPO and a $50B valuation. But fortunately, the upcoming LinkedIn IPO and its $2B valuation gives them an opportunity to get in the game and cash in on the much talked-about “social network” trend.

The LinkedIn IPO is indeed exciting, but if you are an executive, you should spend more than just your money on LinkedIn – you should spend time understanding how the social network works, and how its model can help you build better applications for your organization."

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  • While Facebook’s drive towards advertising dollars might justify the importance of the ‘time in app’ metric (you might have noticed Facebook’s recent advertising addition to your photos?) – LinkedIn focuses on productivity for its members (LinkedIn makes money via ads, but member services and enterprise hiring services are also part of its business model). 
  • Don’t be drawn to the overly satisfying measurement of “time in app” unless your business model is driven by ads; your company gets more value by optimizing your employees’ time.
  • 5 more annotation(s)...
Dec
30
2010

"Some travelers stranded by the great snowstorm of 2010 discovered a new lifeline for help. When all else fails, Twitter might be the best way to book a seat home. "

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  • Since Monday, nine Delta Air Lines agents with special Twitter training have been rotating shifts to help travelers wired enough to know how to “dm,” or send a direct message. Many other airlines are doing the same as a way to help travelers cut through the confusion of a storm that has grounded thousands of flights this week.
  • People who could not send a Twitter message if their life depended on it found themselves with that familiar feeling that often comes with air travel — being left out of yet another inside track to get the best information.
  • 8 more annotation(s)...
Nov
1
2010

"Je fais écho à l’article de Cédric avec le témoignage de British Telecom dont j’ai eu la chance d’interviewer la responsable social media (Bian Salins - @B1an). Leur approche des médias sociaux est particulièrement intéressante, car ils font preuve de beaucoup de maturité sur le sujet :"

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  • Ils ne sont pas présents sur Facebook car ils ont préféré privilégier les médias où se trouvaient les conversations les plus intéressantes (Twitter avec @BTCare et les forums de spécialistes ainsi que BTCare Community Forums) ;
  • Ils n’ont pas recrutés de community manager mais ont préférés faire évoluer des postes en interne (les collaborateurs du service client sont souvent impliqués de façon ponctuelle pour absorber les pics d’activité) ;
  • 1 more annotation(s)...
Oct
25
2010

"Pressures from two sources may be Achilles heels for Facebook: 1) Attention entropy affecting users; 2) large players such as IBM, Cisco, and Oracle not directly competing against Facebook, but introducing next generation social experiences that absorb social networking features and functions into task flows potentially making Facebook irrelevant. "

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  • Facebook is experiencing a phenomenon called attention entropy. Simply put, attention tends to erode and disperse over time. It's one of the Laws of Time-onomics that every company has to contend with
  • Companies like IBM, Cisco, Oracle and others are all working on tightly integrating social networks into broader areas like video, task flows and customer experience infrastructure--customer-centric ecosystems if you will--that are closely integrated, rather than as a standalone silo, to the way we live and work.
  • 3 more annotation(s)...
Oct
20
2010

"But social media and collaboration tools for the enterprise are not emerging across all corporate functions at the same rate. One of the most rapidly emerging areas is social customer relationship management, or social CRM."

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  • Social CRM is the capability for an enterprise to manage the social media and collaboration driven aspects of the customer relationship.
  • 2 more annotation(s)...
  • ShelpleyFigure1.jpg

"Les dernières stats dont je dispose sur facebook font état de 55 minutes par jour et par utilisateur en moyenne. Vu la poursuite de la progression du réseau social numéro un et le fait qu'il ait dépassé les sites Google en temps passé aux US, ce chiffre est probablement plus grand maintenant.

Considérons dans un second temps les 3h quotidiennes en moyenne passées devant la télévision.

Je suis convaincu que certains vont sur Facebook en regardant la TV, ou regardent la boite à Hertz en discutant sur Facebook de l'autre, on ne peut donc additionner ces temps de cerveau disponible."

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    • Un DRH digne du nom de Directeur des Relations Humaines (notez bien le moyen terme) se doit de comprendre la sociologie comportementale de toutes les générations présentes sur le marché du travail et dans son entreprise afin dans le désordre de :

       
      • intégrer les jeunes pousses
      • comprendre les comportements
      • motiver les individus et les communautés
      • gérer les chocs générationnels, des baby-boomers à la génération Y - vous connaissez Benjamin, monsieur le DG hein ?
      • informer à l'extérieur des besoins en recrutement, avec une stratégie de marque employeur si le DRH est visionnaire ou contraint par la pénurie.
      • optimiser le dialogue social.
      • être la voix de la direction auprès des salariés ET être la voix des salariés auprès de la direction.
      • communiquer aux salariés ce que font ou disent ceux que personne n'écoute, c'est à dire tous les autres - je suis très fier de cette définition de la communication interne.
Sep
24
2010

"Fathoming a new product from IBM via a launch event is like trying to understand the ocean by watching a wave. Nonetheless that was my task, swimming through the presentations and ultimately landing an interview with Jeffrey Schick, IBM's VP of Social Software. Drenched in the vision Schick shared for the IBM Customer Experience Suite, it occurred to me that IBM could end up being more important to the business use and monetization of social media than Facebook."

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  • By taking the capabilities they've created for big  companies and putting them on the cloud, smaller businesses may indeed  be able to leverage these services and according to Schick, "easily  create a community that would allow them to invite their clients and  engage them."
  • Schick expects that "people can get genuine business value [from it]."  While dialog is important, all of this, according to Schick, "is done to  drive revenue, to create better customer satisfaction and gain some  competitive advantage."
  • 2 more annotation(s)...
Aug
8
2010

"Teens are a "leading indicator" here. The rest of us will follow. Facebook users appear to follow a predictable pattern of evolution with their feelings about Facebook, and teenagers are just further along.

Here are the five stages of Facebook grief:"

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  • 1. Confusion. What's it for?
  • 2. Discovery. Hey, my high school friends are here. Reading my News Feed actually makes me feel more connected to people. This is actually pretty fun.
  • 3 more annotation(s)...
Jan
12
2010

"Indeed, Social Media is not limited to B2C applications, its impact and effects are actively measured and felt in B2B as well as government, education, military, and other prominent verticals. As decision makers take to the social web, their research, activity, communication, and most importantly, their relationships only intensify over time."

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  • Also according to the Business.com study, 60% of B2B respondents leverage Twitter search to monitor brand or company mentions compared to just 35% of those in B2C.
  • - 20% of tweets published are actually invitations for product information, answers or responses from peers or directly by brand representatives
  • 2 more annotation(s)...
Aug
9
2009

Twitter and Myspace are different companies in different markets but there is a lot of evidence to suggest that they share, and will always share, the exact same problem. MySpace and Twitter are hugely popular for uses neither company anticipated. The mission of each company is so vague that their products are stretched and molded into a variety of different uses. Instead of targeting and building their business around one of these users they take their sudden popularity as a sign they have a killer product. They don’t.

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Jul
13
2009

Ryan Tracy thought he'd entered the Dark Ages when he graduated college and arrived in the working world.

His employer blocked access to Facebook, Gmail and other popular Internet sites. He had no wireless access for his laptop and often ran to a nearby cafe on work time so he could use its Wi-Fi connection to send large files.

Sure, the barriers did what his employer intended: They stopped him and his colleagues from using work time to goof around online. But Tracy says the rules also got in the way of legitimate work he needed to do as a scientific analyst for a health care services company.

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  • That's what Joe Dwyer decided to do when he started Chicago-based Brill Street & Co., a jobs site for young professionals. He lets his employees use social networking and has found that, while they might spend time chatting up their friends, sometimes they're asking those same friends for advice for a work problem or looking for useful contacts.

    "So what seems unproductive can be very productive," Dwyer says.

  • But that also means many companies are still figuring out their online policies and how to deal with the blurring lines between work and personal time — including social networking, even with the boss.
Apr
3
2009

If your company hopes to attract the most creative and energetic members of Gen F, it will need to understand these Internet-derived expectations, and then reinvent its management practices accordingly. Sure, it’s a buyer’s market for talent right now, but that won’t always be the case—and in the future, any company that lacks a vital core of Gen F employees will soon find itself stuck in the mud.

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Sep
14
2008

For anyone born after 1985, entering the workforce is a technological shock. Raised on MySpace.com (NWS) and Wikipedia, these workers can't comprehend why they should have to wait 18 months for a company to build corporate software when they can download

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  • For anyone born after 1985, entering the workforce is a technological shock. Raised on MySpace.com (NWS) and Wikipedia, these workers can't comprehend why they should have to wait 18 months for a company to build corporate software when they can download what they need instantly.
Jun
21
2008

Un sondage commandité par Telindus et mentionné dans ITBusinessedge.com révèle que 39% des 18-24 ans américains considéreront quitter leurs emplois si l’entreprise bloque Facebook et qu’un autre 21% seront dégoutés d’une telle pratique.

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