Bertrand Duperrin's Library tagged explicitknowledge → View Popular

22 Jun 08

There are several roles that can be played by HR in developing knowledge management system.

HR should help the organization articulate the purpose of the knowledge management system.
as a knowledge facilitator, HRM must ensure alignment among an organization's mission, statement of ethics, and policies
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- HRM should also create the "ultimate employee experience." That is, by transforming tacit knowledge into explicit knowledge through education, organizations must build employee skills, competencies, and careers, creating "bench strength."
- , HRM must integrate effective knowledge sharing and usage into daily life.
- HRM must relax controls and allow (even encourage) behaviors that, in the clockwork world of industrial efficiency, never would have been tolerated. For example, conversations at the water cooler were viewed in the past as unproductive uses of employee time
- HRM must take a strategic approach to helping firms manage email, instant messenger, internet surfing, and similar uses of technology.
- HRM must champion the low-tech solutions to knowledge management. Although it should not ignore the high-tech knowledge management tools, HRM contains the expertise to develop low-tech knowledge management strategies