Bertrand Duperrin's Library tagged distraction → View Popular, Search in Google

Jan

2012

Transforming the Way We Work

"Nine years ago, when I launched The Energy Project during an economic boom, it was nearly impossible to find senior leaders open to the idea that demand was exceeding people's capacity, and that it was critical to the bottom line to teach employees new ways to manage their energy more skillfully."

blogs.hbr.org/...nsforming-the-way-we-work.html

- Preview

work management engagement trust distraction satisfaction burnout emotionalintelligence sustainableperformance performance wellbeing

ully engaged at work, valued for their contributions, or freed and trusted to do what they do best. Instead, they feel weighed down by multiple demands and distractions and they often don't derive much meaning or satisfaction from their work.
I don't kid myself that the super-charged CEOs and world leaders who attend this event are going to wake up overnight to the recognition that rest and renewal and doing one thing at a time are not only healthy practices, but also fuel more sustainable performance.
1 more annotation(s)...
- Rather than trying to forever get more out of their employees, organizations are better served by investing in better meeting their people's core needs — physical, emotional, mental and spiritual — so they're freed, fueled, and inspired to bring more of themselves to work every day.

9 Magic Metrics Your Organization Needs to Adopt

"It's rare a singular metric like turnover or a customer survey score is by itself a good measure of an organization's performance. Most of the more meaningful measures on dashboards of executives today are indices, made up of three to five submeasures. I review the nine most useful and creative performance measures I have seen in government and business organizations over the last few years."

businessfinancemag.com/...-organization-needs-adopt-0602

- Preview

intangiblesmanagement intangible intangibleassets intangiblecapital metrics communication effectiveness customerrelationship satisfaction employeesatisfaction distraction trust aggravation suppliers partners projectmanagement intellectualcapital

Communication Effectiveness -- An important metric for organizations is one that measures how well they communicate to employees, suppliers, shareholders and others
Customer Relationships -- Customer surveys are rarely effective in measuring the level of relationship an organization has with its clients or customers.
8 more annotation(s)...
- Employee Satisfaction -- Most clients in government and business have developed an Employee Satisfaction Index made up of a variety of measures such as casual absenteeism, complaints/grievances, voluntary turnover, employee focus groups, overtime and employee survey data
- Distraction Index --
- Employees in several firms I've worked with found they spent less than a third of their time doing their jobs
- Trust Index
- Aggravation Index -- A number of leading organizations have daily measures to track how much they aggravate their customers or how difficult it is to do business with their firm.
- Supplier/Partner Index --
- Project Management Index -- Measuring recurring work like processing transactions or manufacturing parts is different than measuring projects where each one is somewhat different
- ntellectual Capital -- Everyone agrees that intellectual capital or competencies are important to measure, but I have rarely seen good metrics in this area.

Jul

2011

Digital Distractions and the Workplace:

"Here is a recent study that reported digital distractions from Harmon.ie on what has become a major issue at work. It impacts both work and time outside work hours, often blurring the distinction between the two. "

www.fastforwardblog.com/...distractions-and-the-workplace

- Preview

attention distraction search

Two out of three users will interrupt a group meeting to communicate with someone else digitally,
Relatively few workers disconnect to focus on a task (32%) or during virtual meetings or teleconferences (30%), webcasts (26%) or lunch (12%).
7 more annotation(s)...
- Users reported getting sidetracked in email processing (23%), switching windows to complete tasks (10%),
- Multiple devices on the desktop contribute to the problem, with 65% of respondents reporting that they utilize up to three additional monitors and/or mobile devices simultaneously
- 68% of respondents reported that their employers have implemented policies or technologies to minimize distractions,
- The #1 corporate strategy used to discourage digital diversion is blocking access to public social network
- The user’s email inbox is the #1 location searched, with 76% of respondents reporting email as the first place they look.
- The average user emails two or more documents per day to an average of five people for review, increasing email-based document volume by up to 50 documents per week. The fact that these attachments are stored on multiple local computers complicates the challenge of finding the latest document versions as well as merging feedback from multiple reviewers.
- companies need to challenge the assumption that employees should always be available. Some people do their best work when they’re disconnected, and companies should create a work culture that encourages it.”

May

2011

Is Web Surfing Distracting Your Workers?

"A number of studies have suggested that US workers waste between one and two hours a day web surfing, costing their companies billions in lost productivity. In response, some employers have banned private Internet use at the office, a practice that might come back to bite them in other ways, according to new research."

hbswk.hbs.edu/6657.html

- Preview

surfing distraction attention productivity

studies show that people asked to resist temptation in anticipation of reward become less productive and make more mistakes in their current tasks.
For Piovesan, the findings have clear implications for how employers should design their office environments. If they are not able to completely remove certain temptations such as cutting access to the Internet, companies should enact policies that minimize the distraction on employees.
1 more annotation(s)...
- "There are many companies that are prohibiting the private Internet use during official hours," says Piovesan. "It means employees are delaying gratification until the end of the day—and that means they are spending energy to control themselves. If this theory is correct, it means they should be less productive."