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"Interesting stat in The Telegraph about how employees are more productive if they use their own gadgets:
According to a YouGov survey, businesses who let employees use their own technology see productivity increases of up to 30 per cent.
That makes it more important than ever that technology is as good for the home as it is for the office – with 45 per cent of businesses already allowing employees to use their own computer equipment, the number of reasons to put up with poor kit are diminishing. […] in 50 per cent of cases, a personal device offers greater functionality or flexibility than the one provided by the employer."
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Single purpose devices for work vs. play are starting to make less sense as well. But for CIOs, deciding whether to relinquish control of devices has more to it than just ignoring Dell or Apple’s sales call.
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Consumer device proliferation has far exceeded the pace of enterprise software design for the most part and so, expect the opposite problem where its our software that can’t handle our hardware. Using our personal hardware is really going to expose how terrible our interfaces are in the enterpris
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"But the smartphone revolution of the last three years has changed how mobile workers operate. Instead of IT departments being able to force a particular set of mobile solutions on the workforce, employees now expect to be able to use the smartphones -- and increasingly, iPads -- they bought for personal use."
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Managing devices. IT departments need to make sure their management tools can do things like enforce strong passwords and wipe data from lost devices.
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Access to apps. Big enterprise software vendors like SAP are betting big on mobile access, but it's a work in progress: not all important corporate apps are easily accessible from mobile devices today.
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"The reason I bring that up is that in looking at better ways that an organization can operate, we often look at the current service delivery model. How are services shared, delivered and managed? Which functions and resources are centralized and which are distributed? Does centralization mean less flexibility? Does distribution mean less reliability? We look at services inside the organization through the lenses of People, Process and Technology.
This is a long way of saying: I’ve been thinking about “shared services” and how that concept is going to change very soon."
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It couldn’t be more obvious these days. People are literally carrying two laptops and two cellphones with them. Sit down in any meeting (although I notice this trend far more in the US than in Canada right now) and you can be sure that a handful of the people there will reach in one pocket for their Blackberry, and then they will reach in to another pocket for their iPhone.
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The Personal Enterprise (or the Facebookisation of it) is not about picking and choosing which services get opened up and which have controlled delivery, instead it is about opening up as much data as possible and creating an ecosystem that allows personalization to be developed.
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