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"I presented at the MacWorld,/iWorld, MacIT conference with my colleague, Cary Thomas in San Francisco last week. We presented on deploying Apple (Mac, iPhone, iPad) inside IBM."
"Ten years of knowledge sharing deployments convince me that the rules are different for E2.0. Transactional system benchmarks just don’t work, but we keep applying them to collaborative situations anyway. When you think about it, it doesn’t make sense.
Consider the “truths” for traditional back-office deployments: get everything right before you go live. Mandate a cutover date and turn off the old system. Calculate ROI by increases or decreases in anything tangible — widgets, hours, paperwork."
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1. Launch Before You Are Comfortable
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2. Training Discourages Adoption
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When I hear about customer’s who have turned their SharePoint my sites into Facebook, Twitter (have you seen the free Tunnelpoint?), or Myspace. I chuckle a little, but when I hear what they’ve done, I realize that it isn’t that much of a stretch.
Those who have deployed their 2007 just like they did their 2001 and their 2003 environment simply by upgrading it, or simply didn’t spend any time figuring out how to take advantage of their features may feel like their environment is FLAT or they are feeling the chaos of a flat environment.
I put together the graphic below as a framework for thinking about things like culture and adoption. It’s a process flow for pilot deployments of social software, based on some of my experiences. There are actually several different points included in it.
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Web 2.0
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Windows 7 problems
Problems and hopefully their...
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