Bertrand Duperrin's Library tagged → View Popular, Search in Google
"La lecture de la semaine, il s'agit d'un article du New York Times transmis par une aimable correspondante. Il s'intitule : "La domination de la nouvelle idéologie du groupe", et on le doit à Susan Cain, auteure d'un ouvrage sur la question intitulé Quiet: The Power of Introverts in a World That Can't Stop Talking (Silence : le pouvoir des introvertis dans un monde qui n'arrête pas de parler)."
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La plupart d’entre nous travaillent en équipes, dans des open spaces, pour des chefs qui valorisent au-dessus de tout l’intelligence collective. Les génies solitaires sont bannis. Seul vaut le collaboratif.
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Car les recherches montrent que les gens sont plus créatifs quand ils jouissent d’intimité et de tranquillité. Et, selon les travaux de deux psychologues, Mihaly Csikszentmihalyi (Wikipédia) et Gregory Feist, les gens les plus spectaculairement créatifs, dans des champs très différents, sont souvent introvertis – juste assez extravertis pour échanger et avancer des idées,
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"Many of us in business have heard the popular aphorism, "People are your greatest asset." Some of us may even believe it. But is this sentiment reflected in our corporate cultures and the way our leaders lead? For the most part, no — and there's a reason for that. "
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What is the primary purpose of a business organization? To assemble a group of people, who previously may have had no association, and empower them to accomplish productive work toward the organization's objectives
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Social media ushers in new ways to enhance your greatest asset, because it is about empowering people to collaborate at unprecedented scale
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"Mais, peut-on vouloir créer et gérer l’intelligence collective si on a peur de produire du désordre, de l’anarchie ? Depuis 10 ans que je travaille sur le sujet, j’ai toujours considéré que le simple fait de poser cette question était une forme de résistance au changement et que répondre à cette question était une perte de temps. Je pense aujourd’hui que je me suis trompé et, par ce billet, je vais donc réparer mon erreur."
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« Une entreprise dans laquelle il n’y a pas d’ordre est incapable de survivre mais une entreprise sans désordre est incapable d’évoluer »
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Qu’est-ce que le chaos ? Très simple : le chaos, c’est vous ! C’est l’individu dans sa capacité à créer du mouvement, à innover, à prendre des initiatives … bref à faire bouger les choses. A la question, faut-il avoir peur du chaos ? Je répondrais donc : avez-vous peur de vous ?
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"Auteur d'un ouvrage sur le management de l'intelligence collective, et par ailleurs spécialiste du Personal Branding, Olivier Zara revient en détails sur la place de la réflexion collective, ses difficultés d'intégration, et propose de nouvelles solutions pour réconcilier cette méthode avec les contraintes de fonctionnement de l'entreprise. "
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On est donc aujourd'hui obligés de passer de la réflexion collective qui repose sur le bon vouloir -je veux bien partager mes connaissances- à quelque chose de beaucoup plus organisé et structuré. Pour la fonction de manager, s'il est important de savoir fixer des objectifs, il est tout aussi crucial de savoir faire réfléchir son équipe.
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Quand un problème insoluble émerge à l'intérieur d'une réunion d'informations ou de coordination, je propose qu'il soit externalisé dans une réunion de réflexion collective qui permettra de prendre une bonne décision. Je pense que si l'on passe autant de temps en réunion, c'est qu'on ne réfléchit pas collectivement efficacement, et donc, qu'on ne prend pas forcément les bonnes décision
"This morning I did the opening keynote at IBM's Collective Intelligence BusinessSphere conference in Melbourne. It was designed as a brief and punchy opener to provide a big-picture context to what collective intelligence means for organizations and the key success factors."
"If the intelligence agencies want to get further gains from the site, they need to incorporate it into their own formal decision making process, he contended. Until that happens, the social networking aspect of Intellipedia is "just a marginal revolution," he said."
Significant changes are taking place in management and especially project management today. We hear that organizations, like the New York Times, Tribune Co., Ernst & Young switched from the so-called top-down management style to bottom-up management. Others, including some of the world’s biggest corporations, such as Toyota and IBM, implemented bottom-up management style elements in some of their departments. The popularity of the bottom-up approach to management is growing. In spite of this fact, the discussions about the two major approaches are still hot. Why have organizations become so anxious about changing their management style? If we compare the two management approaches, the answer to this question will be clear.
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. Team members are invited to participate in every step of the management process. The decision on a course of action is taken by the whole team. Bottom-up style allows managers to communicate goals and value, e.g. through milestone planning. Then team members are encouraged to develop personal to-do lists with the steps necessary to reach the milestones on their own.
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These methods include are Enterprise 2.0 technologies – wikis, blogs, social networks, collaboration tools, etc. They come into organizations and change the original way of executing projects. They turn traditional project management into Project Management 2.0 and bring new patterns of collaboration, which are based on collective intelligence. Collective intelligence is a collection of valuable knowledge from different fields that each project team member is an expert in. This knowledge is now successfully collected and shared shared in a flexible, collaborative environment brought by second-generation project management software. The project manager is the one to conduct the work of his team and choose the right direction for the project development, based on the information received from the individual employees.
For its part, Social CRM paints a vision of creating a deeper and more engaging community-based relationship with your customers, instead of the traditional approach of managing them, in a very Cluetrain Manifesto way. Part online community, part crowdsourcing, part customer service, Social CRM can create an emergent, collaborative online partnership with customers that can result in an array of improvements to business performance.
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Customers must be able to create an identity and perceive other customers, as well as individual workers, and be able to interact with both types of parties in a Social CRM environment.
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I define Web 2.0 as the design of systems that harness network effects to get better the more people use them, or more colloquially, as "harnessing collective intelligence." This includes explicit network-enabled collaboration, to be sure, but it should encompass every way that people connected to a network create synergistic effects. So let's take Google:
According to Leisa, they are: small teams, motivated people, limited planning, minimal scope, small projects, rapid release, responsiveness, and iterations. Leisa noted that the essential point of her presentation was that “there are other ways to manage projects than ye olde fashioned waterfall methodology.”
the application of such tools within organisations is not the same as Web 2.0 and organisations are seeking other benefits other than connecting people.
Pour le CEO de CISCO les outils Web 2.0 vont radicalement changer la manière dont fonctionne l'entreprise. Les réseaux sociaux vont transformer la structure de l'entreprise. On passera d'un monde de transaction à un monde d'intéraction.
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