Skip to main content

Bertrand Duperrin's Library tagged collaborativeenterprise →  View Popular, Search in Google

Mar
20
2012

"Everyone talks about collaboration in the workplace today but what does it really mean? How do you get from here to there? Every snake oil salesman is selling social something: enterprise social; social learning; social CRM; etc. For me boils down to three principles."

socialenterprisetoday.com/...Making-collaborative-work-work
- Preview

narration collaboration socialbusiness enterprise2.0 collaborativeenterprise transparency power

  • Narration of Work: This means actually talking about what you are doing. It’s making your tacit knowledge (what you feel) more explicit (what you are doing with that knowledge).
  • 2 more annotation(s)...
  • Making collaborative work work
Jun
18
2010

"In my opinion the discussion around Enterprise 2.0 has been too internal-facing and focused on the tools, rather than what the objectives for collaborating actually are. The market is maturing though as we see the approach evolve from innovators to early adopters. This was especially evident when looking at the agenda of the Milan edition, in contrast to the Boston edition that is still more focused on the software “solutions” (go ahead and deploy this module and you are now a “Social Business”..NOT!). Could it be that Europe is leading the way in its understanding of what it takes (culture, organisation, customer focus, employee engagement…)?"

thesocialcustomer.com/17615
- Preview

socialcrm socialbusiness collaboration collaborativeenterprise customer socialcustomer

  • It is not about introducing new tools to do business in roughly the same way – only more effectively and efficiently, it is about adapting our business model to become a Social Business so as to take into account changes in the business environment, most notably the advent of the Social Customer.
1 - 3 of 3
Showing 20▼ items per page
Move to top