Bertrand Duperrin's Library tagged collaboration2.0 →  View Popular, Search in Google

Increasing usage and adoption

• 100,000-plus people use profile pages an average of three times a month to find experts and connect with colleagues.
• About 100,000 Accenture employees have customized their profiles (options include pictures, bios, hobbies, etc.).
• 4,634 updates per month made to employee profiles.
• 10,706 blogs created annually, increasing at a rate of more than 200 percent annually.
• 3,336 microblog posts made per month.
• 1,579 specialized groups created to date.
• 7,886 items added to Accenture Media Exchange.
• 110,850 desktop audio calls made per month.
• 764 entries posted to our internal encyclopedia.
• 14.9 million IM sessions/conversations occur per month.
• 139,269 desktop sharing sessions occur per month.
• 3,900 telepresence hours used per month.
• 15.17 million audio/video/desktop conferencing minutes per month.

Reaping cost savings

• More than 20 million minutes of company-standard monthly VoIP audio/video usage, resulting in avoided mobile and landline long distance/international voice costs.
• More than 5,000 annual video conferencing meetings resulting in avoided travel costs.
• Telepresence usage has slashed travel costs and the savings are exceeding our annual targets, thus far returning more than two times our monthly operating cost.

Improving employee satisfaction

• We have achieved our highest scores to date on employee surveys for: “I can easily find information I need to do my job” and “I can easily find people with expertise/skills I need to do my job.”
• Our employees tell us Collaboration 2.0 plays a crucial part in the timely completion of projects for clients, while improving client satisfaction: