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30 Nov 09

BPM 2.0, BI 2.0, CRM 2.0 : more than wikis and blogs

crm2.0 crm socialcrm enterprise2.0 blogs wikis process BI businessintelligence bpm bpm2.0 businessprocess

17 Jun 09

Management By Listening Around

Resistance to (fear of) change is one of the leading impediments to introducing social software in businesses. This should come as no surprise. Resistance to change is always one of the greatest barriers to change. But what is different this time is that resistance to change is likely to be quite heavy among managers, even more than on grass-root level.

www.thecontenteconomy.com/...ement-by-listening-around.html - Preview

socialsoftware change enterprise2.0 management businessintelligence

On each level in an organizational hierarchy, information is aggregated from subordinates, filtered and twisted by the managers so they can convey a version of the truth that aligns with their own agendas.
But, relying too much on traditional BI can also be deceiving. The diagrams and figures on their BI dashboards do not tell them what people are doing, what problems they are dealing with, which decisions are being made, and so on.
2 more annotations...
- By the smart use of social software, a business can create a digital work environment where managers (and others) can inform themselves and learn from the activities and decisions made by people instead of just relying on transactional data and the information they get from their subordinates or managers.
- But it also presents a threat to those managers (and information-hoarding “experts”) who have build their positions on the exclusive right to distribute information up- and downwards in a hierarchic organization.

29 May 09

Coming up: a (social) renaissance for Business Intelligence

I personally find the intersection between Business Intelligence and Collaboration / Web 2.0 as especially interesting, which I have discussed previously:

* The new social Business Intelligence
* BI is about more than information
* Using blogs and RSS-feeds for better decision making
* Decision Support using an Enterprise Wiki
* BI on social networks

In the article "Future of BI: web 2.0, mashups and guided search", Danny Bradbury at silicon.com looks at the future of BI - and it looks as Business intelligence is due for a renaissance. Here are a few of the changes according to BI experts that Danny has inverviewed for his article:

www.thecontenteconomy.com/...up-social-renaissance-for.html - Preview

businessintelligence mashups web2.0

30 Mar 08

Wikinomics » Blog Archive » Worldsourcing: A new global enterprise model

Global enterprises operate on a truly global scale; operate with porous corporate boundaries (interacting with “outside” partners in much the same collaborative way that “internal” departments work together);and bring that global approach to all f

www.wikinomics.com/...-a-new-global-enterprise-model - Preview

collaboration worldsourcing businessintelligence globalisation

L'information stratégique : au coeur des avancées de l'entreprise (1) - M2IE : le blog du management de l'IE et de l'entreprise 2.0

L’IE doit être envisagée comme un état d’esprit global ; il faut savoir prêter attention à son environnement, savoir écouter pour anticiper et pour détecter une menace ou une opportunité.

blog.m2ie.fr/...echnologiques-de-lentreprise-1 - Preview

networks businessintelligence

18 Mar 08