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Dec

2009

Beyond "enterprise 2.0": age of the builders

"It seems to me that English (or Chinese) are going to be replaced as the must know language. Tomorrow, we need to learn to talk to the machine. Technology skills will be basic skills for the future blue-collar or white-collar worker."

luisalberolasblog.blogspot.com/...rprise-20-age-of-builders.html

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technology automation language knowledgeworkers contribution productivity leadership googlewave bots problemsolving

When a platform like Google Wave is adopted, the difficult thing will be to adapt to bots, to make them more friendly, and then to develop new ones, adapted to real needs
As a matter of fact, we already have bots all around us, we just did not know they were bots until someone (Google) called them by their names
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- We will be slowly entering a new era, the «I have to automate it era».
- we’ll go from solving problems to designing systems that solve problems
- Tomorrow, we need to learn to talk to the machine.
- But slowly, in some enterprises, Enterprise 2.0 is gaining speed. In these workplaces, people are still users, but they need to get ready to continuously master new usages. Not learn them once or twice. Continuously change usages
- If they succeed, the next challenge is to become contributors
- When these corporate collaboration platforms are widely spread, we are going to become builders.
- Training is the answer today to people obsolescence. Not enough. Because not everyone can be trained at the same pace, and training is still an industrial process, based on a mechanical view of the corporation. Adoption of collaboration platforms should also lead towards changing our mindset as organisation and value are concerned.
- Contributors build value differently. They are helping the corporation built another key system : if we assume the IT network was built for users, now we needed the knowledge network for contributors.
- What about builders ? We have builders all over in our corporations : leaders, researchers, managers, ... But they are still in the minority side of the company.
- When collaboration platforms are adopted, more and more people will be considered as builders, because building will be expeced of them
- Users are left with a difficult choice : become a contributor or go be a user to any other, lesser, corporation; similarly, contributors are left with the choice to become builders or go contribute some-place else. Even builders, once they have put all they had in a bot, will have to learn to build bots for something different or go build solutions to other, lesser corporations.
- Or maybe not most value will come from productivity ... maybe, as some companies already do, people development will become the central process of the corporatio
- Corporations are not bots. They are machines from hell. Whatever is expected of them, they do. Today, leaders expect quaterly earnings from corporations, at whatever cost. It will be good to challenge this short term vision.
- At this point, one thing is clear to me: leaders are needed to define what the corporation needs to become. Otherwise, the disparity in household income that we consider high today, will have just been the beginning of a sad story.