Bertrand Duperrin's Library tagged bestpractices →  View Popular, Search in Google

"If we have learned anything during the past few years it is that the pace of change is absolutely ridiculous. No matter what part of the organization you are in, your ability to keep pace is challenged daily. If we can accept this as a truth, then there is uniquely one best practice that might stand a chance, how we adapt to change. Other than that, all other ‘Best Practices’ are simply roadblocks to success and excuses to remain irrelevant. "

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"Le supercalculateur Watson d'IBM doit commencer son travail d'évaluation en matière de traitement du cancer, à l'hôpital Cedars-Sinai de Los Angeles. Il pourra suggérer aux médecins le traitement le plus adapté en quelques secondes."

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"So here are some recommendations about how to use these tools to simultaneously advance your own work, make your existence and expertise better known throughout a digital community, and benefit the organization as a whole. I'll divide them into three categories: things to do (in other words, positive ways to use Enterprise 2.0 technologies), things not to do, and gray areas — use cases I'm not sure about."

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"Ten years of knowledge sharing deployments convince me that the rules are different for E2.0. Transactional system benchmarks just don’t work, but we keep applying them to collaborative situations anyway. When you think about it, it doesn’t make sense.

Consider the “truths” for traditional back-office deployments: get everything right before you go live. Mandate a cutover date and turn off the old system. Calculate ROI by increases or decreases in anything tangible — widgets, hours, paperwork."

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"Social networking is taking its place among the corporate strategies of a growing number of companies. Manufacturing businesses are no exception. In fact, some of the world’s better-known companies are plunging into the social networking scene in a big way.

Here’s a rundown of what some of them are doing:"

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Those trying to read the tea leaves about Enterprise 2.0 these days can see that the software at least has arrived in a bare majority of companies, even if it’s just Facebook or Twitter across the firewall. Genuine adoption and meaningful integration into business processes has certainly happened in a number of organizations, but is still the edge case today rather than the rule. That’s not to say the current case studies aren’t reporting gains, they generally are. But the message here is that many enterprises are now actively in full contact with the social computing world, whether they want to or not, and now it’s time to understand how to deal with the benefits and issues.

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Le gouvernement britannique a mis en ligne un texte de 20 pages définissant les meilleures régles d'usage de Twitter par les ministères. Un petit résumé à l'attention des branchés et des non-initiés.

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I drew on the core ideas in our Implementing Enterprise 2.0 report and framework (as above). Enterprise 2.0 is ultimately far more about organizational change than technology, though it happens to be driven by web technologies. As such much of my focus today is on how to change organizations, to literally create the next version of the enterprise. Far more details on how to put the ideas below into practice are in the Implementing Enterprise 2.0 report.

My list got an extremely positive response from the audience, so I thought I’d share it here.

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Je suis souvent interpellé sur le thème : "Que font les meilleures entreprises en matière de ...", et on y va de la discussion sur ce qu'on appelle "les meilleures pratiques" (on dit aussi "best practices" car il est chic d'utiliser des expressions anglo-saxonnes dans ces cercles).

Il en résulte une frénésie, dans ces entreprises, à se copier les unes les autres, avec l'angoisse qu'une autre entreprise pourrait savoir des choses que l'on ne sait pas soi-même, comme un secret alchimique. Bien sûr, les consultants prospèrent sur ces angoisses; surtout quand on s'aperçoit qu'il n'existe aucun secret, finalement.

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Employers are starting to allow social media participation more freely in their organizations: The number of organizations that allow social networking for business purposes has increased dramatically to 69 percent in 2008 up from 37 percent last year.

Employers are finding the benefits of using social media: 63 percent are using social media to build and promote their brand, 61 percent are using it to improve communication and collaboration, and 58 percent re using it to increase consumer engagement.

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Many of the “lessons learned” from these early adopters will sound quite familiar to those of us who have been on the leading edge of introducing technologies for collaboration and knowledge management into organizations, but there are some new twists.

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The research presented in this paper has implications for our understanding not only of who adopts advanced environmental management practices,but of when firms adopt information provision strategies to encourage knowledge transfer within the organization

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