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Bertrand Duperrin's Library tagged behaviors   View Popular

20 Oct 09

Would You Manage CRM with a Wiki?

"In the recent Gartner Social Software Hype Cycle, analyst Anthony Bradley introduced a new category, Activity-Specific Social Applications:

“As social software implementations mature, application patterns are evolving, and the software industry is responding with activity-centric social application offerings rather than with generic social software capability suites. Delivering a targeted social solution with a general purpose social tool (such as wikis and blogs) can involve significant development, configuration, and templating effort.”"

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crm socialcrm enterprise2.0 behaviors socialcomputing businessactivities gartner socialmediahype

  • Bradley has identified the next opportunity in enterprise social social software. Integrating the valuable characteristics of social software into the in-the-flow activities that make up our days.
  • Credit: Sameer Patel, Span Strategies
  • 1 more annotations...
30 Sep 09

Is World of Warcraft the best leadership training solution?

"As my the timing to display my slide have messed up during my presentation at Ignite Paris 2009, let me put it there so you can see how World of Warcraft could be used in Enterprise 2.0 to help detect and train the leaders of tomorrow"

charles.nouyrit.com/...t-leadership-training-solution - Preview

enterprise2.0 MMORPG Worldofwarcraft leadership behaviors games training

22 Sep 09

Social IT leadership

Social IT leadership is leadership that is exercised through the organization’s internal social media (Enterprise 2.0) and used to spread visions, provide feedback, develop and communicate organizational culture, and motivate knowledge workers for knowledge sharing and to work together across organizational structures. The leadership has a social and relational character, and use social mechanisms to help in the execution.

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IT socialleadership leadership socialsoftware behaviors

  • A Social IT leaders’ most important function will be to facilitate common knowledge created and open network among the employees. This implies a shift of the information’s power center, which previously has been within the management, to the employees. This will require a change of culture, for both the employees and the managers in an implementation phas
  • Knowledge on how to develop networks and engages to knowledge creation will be a key competence. Moreover, the leader must be conscious of own behavior on the sites. By using the platform the leader will be able to consciously exercise a leadership that encourages, engages, involves, and not least creates knowledge among the employees
22 Jul 09

Why Your Employees Act Like Employees

People follow their leader's example. Have you looked in the mirror lately? Do you use a respectful tone when interacting with your employees and customers? Does your summer wardrobe look more like cruise wear than business attire? Take a close look at yourself, before passing judgment on others.

www.fastcompany.com/...y-your-employees-act-employees - Preview

humanresources employees engagement behaviors management authority empowerment

17 Jun 09

4 idées pour booster l’entreprise 2.0… pour de vrai !

En complément de cette vidéo qui est longue mais très intéressante, voici 4 idées qui résument mes positions :

Idée 1 : Le Web 2.0 est relié au comportemental et non au financier

Idée 2 : L’art du management paradoxal

Idée 3 : Le Web 2.0 pour vendre et recruter, pour développer sa notoriété et gérer sa réputation

Idée 4 : Dissoudre un individu dans le collectif nuit gravement… au collectif !

Voici le détail de ces idées :

www.blog.axiopole.info/...comment-page-1 - Preview

web2.0 enterprise2.0 behaviors finance ROI adeo management personalbranding

08 Feb 09

How to Drive Social Media Adoption in Your Business | SocialComputingMagazine.com

If your objective is to share knowledge and to collaborate effectively or if that objective is to foster a stronger community within your business, then you have to look at ways of changing behavior within your organisation ? which depending on your existing culture and workforce demographic can take time.

www.socialcomputingmagazine.com/viewcolumn.cfm - Preview

knowledgesharing knowledge enterprise2.0 socialmedia change changemanagement behaviors socialsoftware

  • Develop social software Ambassadors/Evangelists.
  • Showcase case studies for all the different departments using social software.
  • 3 more annotations...
16 Oct 08

Email Hell

E-mail overload is the leading cause of preventable productivity loss in organizations today. Basex Research recently estimated that businesses lose $650 billion annually in productivity due to unnecessary e-mail interruptions. And the average number of corporate e-mails sent and received per person per day are expected to reach over 228 by 2010.

The fundamental problem of this otherwise great technology is largely behavioral, and new practices and technologies are arising to solve it.

ross.typepad.com/...email-hell.html - Preview

email informationoverload behaviors collaborativetools socialsoftware businessprocess

  • A major contributor to e-mail overload is broken business processes.
    When an environment changes, business processes fail to adapt, and this
    causes exceptions.
27 Jul 08

New work, new attitude

As we moved from morality to responsibility one hundred years ago, are we now shifting from responsibility to creativity? If we do, then most of our organisational tools and measurements about productivity may have to get thrown out.

www.jarche.com/...new-work-new-attitude - Preview

creativity responsabilité behaviors measurement metrics productivity

04 Mar 08

Social Networks « The Situationist

In our empirical work so far, we have found substantial evidence for the latter mechanism, the spread of norms, more than the spread of behaviors

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norms behaviors socialnetworks

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