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Dec
29
2009

"San Antonio-based USAA Savings Bank, which provides financial services to military personnel and their families, recently ended two months of weekly sweepstakes to promote their new Member 2 Member forum. Within USAA’s website, members can use the Member 2 Member forum to ask and answer questions, ask for help, and to share their USAA banking experiences with one another."

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  • Reality Check: You’ve got to feel very confident in your products if you’re going to let people rate them publicly online. If you don’t get the ratings you expect, you’ll either get your act together…or kill the ratings/reviews feature — fast.
Oct
5
2008

Part 1 is a description about what is credit. The core idea is that the natural reality of sound credit is that it is not transactional but social. If sound credit is indeed as I say social in nature, then there will be a way to deploy social software to create a better alternative.

credit P2Plending bank bank2.0 socialsoftware socialnetworks

Jul
20
2008

But the purpose of this network is all business, and the ambitions for it are grand. Think of it as a nervous system for the enterprise, one that gets more valuable the more it's used. Wachovia envisions a sophisticated knowledge-management platform integrated with multiple applications to let workers locate information— and the people who use it—simply and intuitively. Look up coworkers, and you can see their relationships to other employees

bank wachovia enterprise2.0 socialnetworks bottomline ROI organization knowledge

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