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Jul

2011

IBM consolidates social media for employees

"To be successful on the intranet, social media (intranet 2.0) cannot work in isolation; successful social computing requires effective integration and change management."

www.intranetblog.com/...18

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IBM Lotusconnections beehive intranet intranet2.0 casestudies W3

Beehive was isolated in a corner of the intranet (like many of its other social media tools), and not at all integrated into the complete employee intranet experience.
Today, the employee networking / intranet 2.0 experience is interconnected, and integrated into the main intranet – a single platform,
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- Some legacy applications such as Blog Central and Wiki Central are still in the process of being completely migrated, but the (r)evolution is underway.
- Access to Connections is via a portlet, Connect & Share, on the IBM intranet home page, W3.
- The most ambitious thing we are doing is our internal phone directory, Blue Pages, with around 600,000 entries (400,000 employees plus contractors, etc.). We’re in the process of migrating all of that into the profile components of Connections.”

Jul

2011

Want to See the Future of Social Business?

"There are executives who are social and there are executives who are anti-social. There are executives who do social well and executives that don’t. Some claim to be leading social organizations, and there are those that boast that they are not. There are executives who have thousands of followers, and there are executives that have none.

There are social executives that say, “Trust me” or “Admire me,” that tweet, “Believe me” or “Look at me,” or that yell, “Follow me.” But there are very few executives, only a fraction, who are actually creating next-generation social experiences for their companies like Jeff Schick."

www.cloudave.com/...-the-future-of-social-business

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socialbusiness IBM SPSS atlas analytics predictions sentimentanalysis sentiment socialnetworks Lotusconnections casestudies gamification socialanalytics Cognos

IBMs Social Business Stats

Internal

External

17,000 individual blogs
1 million daily page views of internal wikis, internal information storing websites
400,000 employee profiles on IBM Connections, IBM’s initial social networking initiative that allows employees to share status updates, collaborate on wikis, blogs and activity, share files.
15,000,000 downloads of employee-generated videos/podcasts
20 million minutes of LotusLive meetings every month with people both inside and outside the organization
More than 400,000 Sametime instant messaging users, resulting in 40-50 million instant messages per day
29,000 communities
Over 25,000 IBM employees actively tweeting on Twitter
Over 300,000 IBM employees on Linkedin
Approx. 198,000 IBM employees on Facebook

The IBM Social laboratory is also using gamification and crowdsourcing principles to reduce the cost of internal projects. Schick cited a language translation and localization effort for product manuals that typically cost the company millions. Yet IBM was able to significantly reduce the expense and increase accuracy by awarding points to employees who helped translate the documents. Employees with the highest point totals earned money for their charities.
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- Social analytics is playing a huge role in not just making recommendations of content, people and communities, but in recommending what an organization need do to better its financial results. By using Cognos Consumer Insight technology, we’ve got detailed insight into the interaction of people and content.”
- Think of Atlas as both a map and periodic table of social elements, used to determine how people interact. “It can mine who’s reading who’s blog, who is subscribing to who’s social bookmarks and who is subscribing to specific communities,” explains Schick, “It can identify and draw relationships between people and how they collaborate by analyzing instant messaging, Notes Domino, Outlook Exchange and other messaging solutions.”
- When IBM integrates their Cognos Consumer Insight solution with IBM Connections, they are able to conduct sentiment analysis across their communities, blogs, activities, discussion forums, and micro-blogs to determine if projects are going well or not. Add Atlas technology to the mix, and IBM can also analyze sentiment in email. With that powerful concoction, predicting the viability of internal projects will get easier.

Oct

2010

BASF goes Enterprise 2.0 with Lotus Connections

"In terms of adoption, BASF started with a 1,000 user pilot (1% of their total number of employees) back in early 2009. Once the system had been deployed for a while, they listened to their pilot participants and adapted the platform to meet their needs (e.g. add a Terms of Usage page before sign-on, and an opt-out process).

What's really interesting to me is slide 12. There you will see they had 4 communications, each 1-2 weeks apart, announcing the platform, each bringing a spike of users. However, it wasn't until the 4th communication that a huge spike of users occurred and viral growth kicked in.

"

www.lbenitez.com/...-enterprise-20-with-lotus.html

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enterprise2.0 IBM Lotusconnections BASF casestudies socialnetworks knowledgesharing

Mar

2010

Social Software Adoption

www.slideshare.net/...cial-software-adoption-3326722

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socialsoftware enterprise2.0 adoption Lotusconnections

Feb

2010

IBM Driving adoption of Lotus Connections

"If you are thinking about bringing Lotus Connections into your organization in future or have already purchased it and are planning how to manage the introduction to your user population, read on for tips about getting started."

www-01.ibm.com/...driving_adoption.html

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enterprise2.0 Lotusconnections adoption socialnetworks IBM pilot communities