Bertrand Duperrin's Library tagged KPO → View Popular

Filter:
All
Annotated

22 Jun 08

Knowledge Process Outsourcing

KPO is a new phenomenon that is picking pace in India. It is "Knowledge Process Outsourcing". In simple words it is the upward shift of BPO in the value chain. Old BPO companies that used to provide basic backend or customer care support are moving up this value chain.\n"Unlike conventional BPO where the focus is on process expertise, in KPO, the focus is on knowledge expertise."

augustusjulian.blogspot.com/...kpos.html - Preview

KPO outsourcing knowledge knowledgeeconomy knowledgeworkers india

Knowledge Process Outsourcing (KPO) is where outsourcers do high-end “knowledge-based” work rather than doing mere backend processing
"KPO is the next step in the outsourcing pyramid