Bertrand Duperrin's Library tagged INTUIT → View Popular, Search in Google

Jul

2010

Implementing Enterprise 2.0 at Intuit, Part Three: Cultural and Organizational Shifts

"today we’re going to continue with change management by focusing on the cultural and organizational shifts that took place (and are still taking place) within Intuit to make Enterprise 2.0 successful."

www.cloudave.com/...ural-and-organizational-shifts

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enterprise2.0 casestudies INTUIT culture organization change changemanagement innovation

Every quarter that CEO goes onto Intuit tv (an internal video platform) and answers questions live from employees instead of emailing them. This allows the employees to actually participate in real time. Employees now have the ability to comment on anything that’s going on within Intuit, including things that the CEO says
As a result, there is now someone in every business unit that is being tasked with innovation; an innovation leader. This innovation leader participates in a company wide community sharing insights and accelerating the migration of best practices but they don’t actually own the innovation within the business units.
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- Business leaders adopted and changed the way they were operating. They were now taking a portfolio approach of small teams moving quickly as opposed to focusing on a centralized project with a larger team.