Bertrand Duperrin's Library tagged IBM →  View Popular, Search in Google

"The list of the world’s CEOs regularly includes celebrities, billionaires, big egos, risk takers, and failures. What it does not include are social media experts; but that’s about to change. When IBM (NYSE: IBM) conducted its study of 1709 CEOs around the world, they found only 16% of them participating in social media. But their analysis shows that the percentage will likely grow to 57% within 5 years. "

ibm study social CEO competitiveness openness empowerment transparency collaborationativity interpersonnalskills flexibility

"It used to be that company communication was all top down. Messages that are ‘pushed down’ from the C suite to the cubes and the employees.
Missions are proclaimed. Messages are delivered. Employees and partners are fed the party line.
Today, things are changing fast – as the tools and networks for communication are broken wide open."

casestudies ibm communication internalcommunication curation Usergeneratedcontent

"IBM CIO Jeanette Horan has plenty of IT projects and systems to worry about, but perhaps one of the most pressing and timely is Big Blue's ongoing BYOD (bring your own device) rollout, which is aimed at including all of the company's 440,000 employees over time."

casestudies ibm consumerization BYOD mobilephones

blueIQ IBM socialsoftware adoption socialbusiness

ibm ibmconnections socialsoftware socialnetworks enterprisesocialsoftware activitystream socialapps socialmail

collaboration microsoft IBM sharepoint office integration outlook ibmconnections

collaboration microsoft IBM ibmconnections outlook integration office sharepoint

IBM ibmconnections microsoft outlook office sharepoint integration

"Yaniv Corem joined IBM Research – Haifa in June 2010 after completing his undergraduate work at the Technion – Israel Institute of Technology, and earning his master’s degree in architecture and computer science from MIT. Aside from his enthusiasm for rock climbing and bouldering, Yaniv is passionate about projects that use the "wisdom of the crowd" to solve difficult problems, complete tasks, gather data, and more."

gamification ibm ibmresearch learning adoption rewarding rewards socialanalytics motivation

"I presented at the MacWorld,/iWorld, MacIT conference with my colleague, Cary Thomas in San Francisco last week. We presented on deploying Apple (Mac, iPhone, iPad) inside IBM."

apple casestudies deployment IBM ipad iphone

"Les laboratoires d’IBM planchent sur des outils d’analyse textuelle et décisionnelle destinés à hiérarchiser, au sein des communautés, les contenus les plus populaires, identifier les contributeurs les plus actifs ou cerner les questions les plus courues. "

IBM socialnetworks analytics communityinsight gamification engagement

"A team of IBM researchers spends their days sifting through Twitter. They use live streams of tweets to develop machines that are smarter than the typical computer, an area of study known as "machine learning."

Using these tweets, they've developed technology that allows a machine to understand that some tweets are just background noise and others are newsworthy and important."

ibm cognos customerinsight twitter sentiment sentimentanalysis

"
« La philosophie d’IBM, c’est que les 460 000 IBMers dans le monde représentent l’entreprise et la marque. L’ecosystème a changé, le brand appartient aux clients et aux employés et on accepte de perdre le contrôle » "

casestudies IBM brand socialmedia guidelines communication measurement

"It's rare to find a corporate human resources function that accelerates change by actively finding ways to help drive new strategies. Most HR groups sit back and wait for requests from the business for administrative people transactions. In their role of stewards of policy compliance, they can tend to be a brake on change.

But not at IBM. Its HR function has been instrumental in the $100 billion company's metamorphosis from a floundering computer manufacturer in the 1990s to a prosperous software and consulting services company today. HR has helped the organization absorb more than 125 acquisitions since 2000, and integrate globally, saving $6 billion since 2005."

IBM hr change casestudies skills teamwork culture training leadership mentoring enablement analytics brand hrbranding

"Le supercalculateur Watson d'IBM doit commencer son travail d'évaluation en matière de traitement du cancer, à l'hôpital Cedars-Sinai de Los Angeles. Il pourra suggérer aux médecins le traitement le plus adapté en quelques secondes."

IBM watson health health2.0 bigdata bestpractices unstructuredinformation

"For IBM and Forrester Research, the business value [of social networking] lies in the ways it enables collaboration to succeed within a business environment. Here’s what some business are doing with social business clouds now.

EMC, Oracle, HP, Dell, NetApp and other big vendors can be expected to come up with social business cloud offerings. IBM, however, with its LotusLive Social Business Cloud has emerged as the leader with real businesses actually profiting through social cloud collaboration:"

ROI socialnetworking IBM lotuslive casestudies Newlywedsfoods panasonic russellsconvenience

"This series of 2.0 Adoption Council Case Studies is brought to you through a collaboration between IBM, the MIT Center for Digital Business, and the Dachis Group, an IBM Business Partner.

Each of these case studies describes how market leading companies who are members of the 2.0 Adoption Council are using social software to get closer to customers and to transform how work gets done, to accelerate innovation and more easily locate expertise."

casestudies socialbusiness enterprise2.0 IBM alcatellucent alstom AveryDennison Nokia SwissRe MITRE

"A team of more than 40 IBM consultants have undertaken a massive redesign of IBM’s web properties: a galactic redesign that includes both the external website and internal intranet.

The core objective: a Single design system that converges the intranet (W3) and Internet standards, incorporates reusable design patterns and evolves the design system through collaboration."

ibm casestudies intranet intranet2.0 socialintranet W3 collaboration corporatecommunication internalcommunication expertslocation

"Watson is designed to augment (improve) our capacity to think through complex problems, ask the right questions, judge possible solutions and make informed confident decisions based on real-world data that exists within our own memory banks and beyond."

watson IBM deepQA productivity problemsolving Apple Siri naturallanguageprocessing knowledgework knowledge search confidence healthcare financialservices callcenters

"Paying attention to customers seems like such a fundamental thing. So why do so many companies do it so poorly? How do companies lose touch with their customers, and lose their grip on the realities of the marketplace?"

customer growth opportunities strategy competition rigidity culture casestudies IBM Apple Sony Starbuck GE Kodak xerox customercentricity