Bertrand Duperrin's Library tagged HRprocesses → View Popular, Search in Google

Jan

2011

What Social Media and Enterprise 2.0 Can Bring to HR Processes

"We covered “The Business Value of Social Media and Enterprise 2.0” with an emphasis on HR process because of the audience. I want to share with you a bit of my thoughts from that session. I first set some context with the classic 2006 McKinsey report on IT spending most of their budgets on transactions but the real business value is in the interactions between people and this area has been underinvested"

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enterprise2.0 humanresources HRprocesses processes socialmedia interactions transactions businessvalue recruitment engagement employeesengagement

A key is the alignment of these new tools with business process and tasks. We are also seeing more integration of capabilities within a single tool set.
I find these tools work best when aligned with business process and are not simply introduced as capabilities such as phones or email.
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- Recruitment: They are able to more effectively post vacancies with increased participation from internal candidates and volunteers.
- Learning and development: A third of training courses for employees and volunteers are done online through social media. There is a significant improvement in the percentage of finished courses versus started only.
- Compensation and benefits: Now updated forms are shared more effectively. There is a single storage accessible from all location
- HR Process: They are now more effectively enabling and disabling users on the computer network.
- Employee Engagement: There is increased interaction among locations, including and especially photos and videos. There is greater relationship building among patients and families.

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