Bertrand Duperrin's Library tagged ERP → View Popular

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09 Aug 09

The Nexus of Defined Business Process and Ad Hoc Collaboration

ECM enables controlled, repeatable content publication processes, whereas social software empowers rapid, collaborative creation and sharing of content. There is a place for both in large enterprises. Sameer’s suggestion was that social software be used for authoring, sharing, and collecting feedback on draft documents or content chunks before they are formally published and widely distributed. ECM systems may then be used to publish the final, vetted content and manage it throughout the content lifecycle.

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Ecm businessprocess socialsoftware enterprise2.0 adhoc collaboration adhoccollaboration process peoplecentrism ERP

29 Jul 09

Why unlocking ECM is critical to your Enterprise 2.0 execution plan

Billy brings a unique perspective given that he focuses on understanding how social computing blends with existing enterprise content management – something that many medium to large organizations are going to have to deal with if they buy into the design and promise of Enterprise 2.0. All control is not bad and all social is certainly not optimal. That’s an important part of any E2.0 execution plan

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enterprise2.0 Ecm workflow businessprocess ERP

For instance, instead of using traditional access control-heavy CMS workflow when working on early drafts of marketing collateral for a product launch, or market projections for a new line of business, a wiki – style environment opens up discussions around early drafts to more constituencies before the owner moves this into formal production.
Design processes and select applications that can accelerate business activity. If you start with “I need a new content management strategy”, you’re likely off to a wrong start. If your thinking about say how to improve sales close rates by better alignment between sales and marketing content, you’re approaching the problem correctly.
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- To ensure adoption and mitigate risk, ensure that you’ve answered the “what’s in it for me” question before you expect partners, employees and customers to jump in and play.

29 Nov 08

The Content Economy: How to successfully implement social software company-wide

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enterprise2.0 socialsoftware enterprisesocialnetworking adoption communities email integration ERP CRM leadership implementation

Different groups will find value in different ways
Enlisting energetic evangelists in their respective geographies and divisions is critical
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- Use large-scale gatherings (physical and virtual) to pull in large numbers of people at once.
- Use your social software to supplant email on routine information requests.
- Social software can be a great way to enhance CRM, document management, and other structured systems of record with more free-form context, conversation, ideation, and socialization.
- The Enterprise 2.0 world is changing fast, and your fellow practitioners are inventing new best practices every day. Use them!

09 Mar 08

Enterprise Software: from ERP to BRP

Knowledge workers who come up with innovative solutions may think it’s good practice to document them just in case the “exception” ever occurs again… and if it does a few times, well then it’s no longer an exception, but a (Barely) Repeatable Pr

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thingamy erp brp process workflow