Bertrand Duperrin's Library tagged → View Popular, Search in Google
"I’ve been saying for a while that simple and merely complicated work will continue to get automated and outsourced (read this post if you don’t believe it or look at this example of legal work getting automated). To keep a job in the creative economy (with core skills of Initiative, Creativity & Passion) one must become an indispensable linchpin in the organization."
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“First we automated menial jobs, now we’re automating middle-class jobs. Unfortunately, we still demand that people have a job soon after becoming adults. This trend is going to be a big problem…”
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I think more opportunities are being created than destroyed, but our institutions and our cultural mindset still are not ready for this change.
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Some programs go beyond just finding documents with relevant terms at computer speeds. They can extract relevant concepts — like documents relevant to social protest in the Middle East — even in the absence of specific terms, and deduce patterns of behavior that would have eluded lawyers examining millions of documents.
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the studios examined six million documents at a cost of more than $2.2 million, much of it to pay for a platoon of lawyers and paralegals who worked for months at high hourly rates.
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Now, thanks to advances in artificial intelligence, “e-discovery” software can analyze documents in a fraction of the time for a fraction of the cost. In January, for example, Blackstone Discovery of Palo Alto, Calif., helped analyze 1.5 million documents for less than $100,000.
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"A faltering economy explains much of the job shortage in America, but advancing technology has sharply magnified the effect, more so than is generally understood, according to two researchers at the Massachusetts Institute of Technology. "
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The authors are not the only ones recently to point to the job fallout from technology. In the current issue of the McKinsey Quarterly, W. Brian Arthur, an external professor at the Santa Fe Institute, warns that technology is quickly taking over service jobs, following the waves of automation of farm and factory work.
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John Maynard Keynes warned of a “new disease” that he termed “technological unemployment,” the inability of the economy to create new jobs faster than jobs were lost to automation.
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"As robots become smarter, they are replacing more and more jobs. Does that have to mean people are out of work? Or can it mean that people work better and safer? "
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The history of our economy is ultimately a history of labor savings. Labor gets displaced from certain markets or sectors and re-distributed to others as innovation makes certain tasks obsolete. This is the march of history, from mechanized looms to mass production and modern automobile manufacturing. So while labor savings can be disruptive, it is also a core engine of technological progress. For those skeptics, the power of robots may well provide a humanizing touch to our economy. We can finally outsource work that doesn’t match our human potential and capabilities.
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The sales force automation (SFA) software market is growing rapidly, with companies such as Salesforce.com becoming dominant players in the enterprise software space. And yet, adoption of these systems is notoriously low. Recently, there has been research in the field of gamification for using game mechanics to solve business problems. So, what if you could apply gaming mechanics to SFA software to increase adoption by the sales force?"
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A report from the Journal of the Academy of Marketing Science shows a staggeringly high failure rate for SFA tools: 75%. Why? Rejection of the new technology by the sales force.
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To address the issue of motivation, I suggested creating a leader board with badges. Badges are used as signs of achievement. Whenever a staff member completes a certain level of training on the SFA software, they receive a badge that appears on their profile
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"Le différentiel en termes de résultats obtenus est éloquent : entre 25 et 30% d'économies de coûts pour ceux qui suivent la séquence dans l'ordre décrit plus haut"
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Il y a quelques années, je mettais déjà en garde contre l'idée très répandue consistant à mélanger le travail sur les processus et leur automatisation. Cette idée reposait sur la croyance fondamentale comme quoi "manuel = mauvais, car lent & inefficace" là où "automatisé = bon, car rapide et efficace".
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"Barely Repeatable Processes (BRPs) is where at least 60% of the world's value creation takes place, and in those processes about 65% of the time and resources are spent on manually running the processes and not on value creation.
This means that we, World Wide, spend 40% of all resources and time on things that are basically a waste and that could be automated. Or to put it in other words, by automating the BRP flows we could increase World Wide GDP by 67%. Value damned well needed as it could mean much suffering wiped out and much less limited resource use, but now wasted due to old habits and unwillingness to face reality. Just like in 2007.
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"It seems to me that English (or Chinese) are going to be replaced as the must know language. Tomorrow, we need to learn to talk to the machine. Technology skills will be basic skills for the future blue-collar or white-collar worker."
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When a platform like Google Wave is adopted, the difficult thing will be to adapt to bots, to make them more friendly, and then to develop new ones, adapted to real needs
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As a matter of fact, we already have bots all around us, we just did not know they were bots until someone (Google) called them by their names
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