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03 Sep 09

How 3M Forged a Culture of Collaboration

The Post-it company built and nurtured a system in which employees across divisions are encouraged—even expected—to collaborate

www.businessweek.com/...id2009092_680626.htm - Preview

innovation networks socialnetworks 3M collaboration

05 Jul 09

Is Enterprise 2.0 Just for Knowledge Workers?

Does that seem right? Only the knowledge workers have something to contribute in the emergent ethos that is social software? The reality is that knowledge workers have been participating while the rest of the company has been doing their own thing.

blog.spigit.com/...View - Preview

enterprise2.0 3M ideasmanagement ideas innovation knowledgeworkers

Does that seem right? Only the knowledge workers have something to contribute in the emergent ethos that is social software? The reality is that knowledge workers have been participating while the rest of the company has been doing their own thing.
3M told a great innovation story at the ARF annual conference about a new product that started with a complaint call into customer care. The representative did his own research online, came up with a solution, filmed a video that he put on YouTube and re-contacted the customer to see if that is what he was looking for
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- Everyone in a company has something to contribute. Employees are working in the trenches daily, and new ideas will occur regularly. They are ready to post these ideas and their knowledge. It just may not be via blogging or wikis.
- That's something we've seen here at Spigit. Employees find it easy to post the ideas they have. They generally are "feeling" the reason for the idea - customer requests, repeated issues, reading the latest developments in their industries, etc. The Spigit platform does include blogs and wikis, which our customers' employees do use. But the locus of activity is around ideas. People really do gravitate to discussions of "what's next?" Of course, we've also built in incentives for participation as well: platform currency, personal reputation scores, privileges based on your personal reputation scores.

30 Sep 08

Something about Team Work

There is something about team work which is important in the society today. I glanced through the other day, on a newspaper article, regarding how workers nowadays do not need to be micro-managed. Instead the managers is suppose to provide room and space for the worker to enable them to demonstrate their ability and facilitate their creative thinking to be brought into an organization. Often time, the idea provided by this empowered workers may turn out to be one of those that has the most impact to the organization.

winson77.spaces.live.com/...cns!8B47DE1D4B8B5C6F!332.entry - Preview

management innovation 3M knowledgeeconomy motivation ideas problemsolving networking socialnetworking teamwork humanresources