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21 Jun 09

Social Media vs. Knowledge Management: A Generational War | Enterprise 2.0 Blog on Sept 28, 2008

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enterprise2.0 social-media km trends barriers strategy

20 Jun 09

Little Knowledge Management is the Next Big Thing | LawyerKM on June 1, 2009

"little KM is about “how” and big KM is about “what.” Little KM helps people find the big KM"

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enterprise2.0 law-firms km social-media collaboration tagging

The Small Stuff. By little KM, I mean meta data; but not the hierarchical, taxonomic stuff of older KM approaches. It’s not about asking your lawyers to profile, or select prescribed meta data, for their documents when saving them in a document management system. Rather, little KM is about on-the-fly, user-generated tagging, commenting, and rating. Little KM is also about self interest; and that’s important.
Little KM is not substantive. It points or directs people to the substantive stuff (the big KM).
2 more annotations...
- Self Interest. Altruism may be alive and well, but for the most part, we do things to help ourselves, personally. The good thing is that with little KM, the side effect is that it also helps others. When someone tags, comments on, or rates a piece of content (presumably to help themselves find, or make sense of, it later) others get the benefit of that person’s efforts.
- The solution to having too much information is, surprisingly, more information.
  
  For law firms, that means a better document management system. One that incorporates some of the great lessons we have learned in Web 2.0. Too much of the DMS is an undifferentiated mass of documents. Folders are no solution if the folder is not incorporated back into the retrieval and information about the document.

Micro-blogging in your Law Firm? | Knowledge Management | LawyerKM on Sept 4, 2008

"Will law firms will use Twitter? So far, not many are. (...) But will law firms use an internal Twitter-like micro-blogging application that is not open to the public? Socialcast announced Socialcast 3.0, which gives them the opportunity to do so."

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enterprise2.0 microblogging social-media law-firms km

17 Jun 09

Knowledge Plaza

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software ecm enterprise2.0 km collaboration enterprise-search

YAKABOD :: Do Stuff That Matters

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software suites ecm enterprise2.0 km collaboration enterprise-search

16 Mar 09

Caselines: Decentralized and Personalized KM

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km strategy

A New Proxy for ROI in Collaboration and KM? « Together, We Can!

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collaboration km roi strategy

24 Feb 09

Mediawiki as a Patent Law Firm’s Knowledge Management System | The Invent Blog®

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justifyingkm » Justifying Your Knowledge Management Programme

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km planning strategy wikis

23 Jan 09

Portals and KM: Most Popular Portals and KM Blog Posts 2008

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KM CM ECM readings popular

20 Jan 09

EContentMag - Digital Content Strategies and Resources

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portals news research it software enterprise2.0 ECM CM DM KM collaboration search taxonomy

17 Jan 09

FUMSI - Enterprise Information Architecture: A View From The Legal World

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ECM KM IA IT strategy law-firms enterprise-search

Like many organisations, law firms have an odd relationship with information.
And because they know it's important they are loathe to delete anything (just in case)...
15 more annotations...
- Multiple repositories and systems, multiple offices and locations, multiple content processes and procedures leads to an excess of information and knowledge - all of it potentially valuable, but much of it virtually impossible to actually find at the time a lawyer or information professional needs it.
- What Have Law Firms Done?
- Even with these IT and KM investments in law firms, it seems the frustrations remain: I can't find anything. It takes too long to find what I need.
- What is ‘The Answer'?
- the focus of law firms over the last decade has been absolutely correct: to concentrate on people and processes through KM, and on new information technologies and tools through their IT budgets. But maybe there's a third prong that's been missing from this focus? The messy middle: the content assets, the actual information itself contained in documents, e-mails, web pages, blogs, journals, books, video and podcasts etc.
- The huge investments for enterprise search - providing lawyer and legal information professional alike with a single search box sitting over multiple repositories and offices - have certainly seen great improvements in uncovering information within a law firm.
- Developments out there on the Web in faceted search (e.g. filtering a search for cameras by brand, price and resolution) have begun to seep through the walls of our firms and organisations.
- Enterprise search has started to uncover some of the mess that we didn't even know was there. As well as showing, rather too starkly, the mess that we haven't wanted to deal with over the years: the poor tagging of content with useful terms or even consistent terms across different repositories; the lack of rigorous info management processes to identify the valuable, useful and re-usable information, or equally, to identify the duplicate, out-of-date or inaccurate information.
- law firms are now thinking and willing to invest in ways to actually clean and fix some of this information mess.
  
  Reviewing and improving a firm's Enterprise Information Architecture (or Firmwide IA) through an information housekeeping initiative is becoming a priority.
  
  What does that involve?
- Well-defined and understood business rules and workflow for the firm's information and knowledge are essential components to Firmwide IA
- Systems & Tools
- Information & Information Architecture Assets
- Governance
- The benefits of investing in Firmwide IA and these four themes, may be broadly stated as:
- What happens now?

FreePint’s Enterprise Information Architecture: A View From the Legal World « Strategic Librarian

Jan 10, 2009

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ECM KM IT software strategy law-firms enterprise-search

why law firms need to invest more time in developing a sound information infrastructure before adding the latest and greatest technology.

Nachlese zum ECM-Summit 2008 in Offenbach | Von Dirk Röhrborn | Atlassian, Confluence, Coremedia, ecmsummit, Fallstudie, Wiki, Wissensmanagement | Human Network Competence

Nov 12, 2008

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ECM enterprise2.0 KM wikis Atlassian Confluence case-studies

Dieser Beitrag fasst einige der Vorträge aus meiner Sicht zusammen, die ich besucht habe. Enthalten sind die Keynotes von Ulrich Kampffmeyer, Dieter Rappold und LeeBryant sowie Anwenderberichte von der Schweizerischen Post, MLP Finanzdienstleistungen und REVACOM GmbH.
Keynote von Ulrich Kampffmeyer zu Human Impact
7 more annotations...
- Was ändert Web 2.0 Marketing an Internet Management ?
  
  Diesem Thema widmet sich Dieter Rappold von Knallgrau Media aus Wien
- Content is made of people: from ECM to E2.0
  
  Der Vortragende Lee Bryant ist CEO von Headshift aus London. Sein Vortrag beschäftigt sich mit der Transition von Enterprise Content Management zum Enterprise 2.0.
- Bryants Herangehensweise an Enterprise 2.0 fasst er mit folgenden Punkten zusammen:
  
  Public feeds & flows: internal and external RSS, feeds based on subjects, persons, group or search
  Bookmarks & tags: people store, share, tag, vote or comment on useful links and news
  Blogs & social bookmarks: social objects shared within networks and discussed in blogs
  Group collaboration: intimate groups/teams organize knowledge in wikis and group systems
  personal tools: organise your “stuff” by tags; arrange in a portal; manage networks and feeds
  
  Dabei geht es ihm vor allem auch darum, diese Dinge als Stimulanz für die pragmatische Umsetzung der alltäglichen - geschäftskritischen - Aufgaben einzusetzen.
- Lee Bryant stellt kurz die wichtigsten Vertreter der Enterprise 2.0 Tools vor, die wir auch hier beschrieben haben. Dabei spielt auch Atlassian Confluence eine Rolle. Microsoft Sharepoint kommt bei ihm aber eher schlecht weg, was die Akzeptanz als Enterprise 2.0 Plattform angeht.
- Post Wide Web: Das Intranet der Schweizerischen Post
- Social Computing bei MLP Finanzdienstleistungen
- Einsatz eines Unternehmens-Wikis für das Wissensmanagement am Beispiel von IT-Delivery-Prozessen der REVACOM GmbH

IK InsideKnowledge Magazine

"The original knowledge-management publication"

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KM ECM IT magazines portals news

15 Jan 09

Andrew McAfee: Should Knowledge Workers Have Enterprise 2.0 Ratings?

Sep 23, 2008

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KM research enterprise2.0 theory McAfee

14 Jan 09

Slaw: Expertise Management and Networking – An emerging KM challenge

www.slaw.ca/...80%93-an-emerging-km-challenge - Preview

KM expertise networking

13 Jan 09

Top 250 firms IT systems - 2008 (01.12.08) - UK

Tabelle mit den von den 250 grössten Kanzleien in UK verwendeten Produkte (u.a. DMS, Case-Workflow-BPM, CRM & Marketing, Document Assembly KM, Library Mgmt)

www.legaltechnology.com/...Insider250_01dec08.htm - Preview

UK 2008 surveys products software ECM CMS DMS KM librarymanagement IT law-firms legal-technology

Legal Information Management (Cambridge Journals Online)

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journals CambridgeUP KM legal-information legal-technology

SydneyPLUS International

"SydneyPLUS is a leading developer of knowledge management solutions. Since 1977, we have partnered with some of the world's top businesses - including Fortune 1000 companies and leading law firms - to improve knowledge delivery and achieve business and organizational results."

www.ils.ca - Preview

companies products software SydneyPLUS ECM CMS KM LMS lifesciences law-firms

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