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Open Source in Law Firms - Unimaginable or Brilliant? | 3 Geeks and a Law Blog on Jul 8, 2009
If Technology is the Answer, What’s the Question? | Above and Beyond KM
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they discovered that the real question to be answered was not the one the client had identified and that the right answer had very little to do with technology.
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Livio’s advice was to take the time to analyze properly what was really going on in your firm from a process, behavior and cultural perspective. Next, identify a range of possible solutions and see if there aren’t grassroots, low-key, tiny spend ways of testing some of these solutions in a variety of safe-fail pilots. Then, finally, make your choice.
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Will social media kill off the intranet in years to come? | James Bennett on Internal Comms Hub
"The intranet currently forms an integral part of the internal communication strategy in most organizations as an information provider and collaboration tool. But social media also allows collaboration, dialogue, documentation and much more, at a lower cost and with much less back-end work involved. In this report we look at the future of the much-loved intranet and it's chances of survival in a web 2.0 world."
Has ‘IT’ Killed ‘KM’? | 3 Geeks and a Law Blog on Jul 2, 2009
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I think that Knowledge Management (KM) has become so overwhelmed with technology products that the individuals in KM have become ‘tech support’ rather than knowledge managers. Yesterday, I read two different articles that reinforced my conception of what I think is a major flaw in the idea of “Knowledge Management” within law firms.
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Penny Edwards’ articles on Social Networking for the Legal Profession. Edwards mentions that the approach we take to capturing “knowledge” is a hold over of the 1990’s IT ‘centralized’, or as she put it in her book “Industrial Technology.”
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Has the Age of the Legal Knowledgebase Finally Arrived? - Software - Technologist
In this post, guest author Jim Groff of PBWorks describes the benefits of knowledge management systems for law firms, as well as the difficulties some firms have had in convincing their attorneys and staff to adopt knowledge management solutions. Groff argues that Web 2.0 technologies can increase the adoption of knowledge management systems, and thus the benefit to law firms, by integrating the systems with attorneys' everyday experiences.
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"Knowledge
differentiates a law firm from its competitors," according to Gretta
Rusanow of Curve Consulting, an attorney and knowledge management
expert. -
Knowledge Management specialists within firms work
hard to set up and maintain KM technology, but without grassroots
adoption, many KM initiatives languish from lack of use. Placing the
emphasis on technology, rather than user behavior, tends to distract
from the real barrier to adoption: Attorneys and staff simply don't see
enough individual value to take time away from urgent (and billable)
day-to-day activities to complete additional tasks required by a
separate knowledge management tool. - 8 more annotations...
Navigating the Enterprise 2.0 Highway | LLRX.com on May 26, 2009
interesting article on how US Law Firm Hicks Morley implemented Thoughtfarmer as a replacement to their existing intranet (via the running librarian)
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