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17 Dec 08
Critical Success Factors When Building a Knowledge Management System | SharePoint Magazine
Collaborative Thinking: Reader's Corner: While I Was Away...
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IT organizations able to deliver solutions that focus on operational efficiencies (e.g., cost reduction/avoidance), revenue enhancement (e.g., retaining business, growing account value), and organizational effectiveness (e.g., process execution) are likely to be more well-received than backing solutions that are viewed as a discretionary spend or as something "nice to have" when times are good.
27 Nov 08
Six Steps to Company-Wide Adoption
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We are rapidly evolving to more comprehensive solutions that integrate multiple technologies into unified platforms for enterprise interactions
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A year ago, companies were piloting social software for individual teams or departments. As the solutions become more comprehensive, companies are evaluating them for enterprise-wide deployment. They are looking to social software to transform their organizations--their entire organizations. They're trying to change behavior on a grand scale, not shake up a team or two.
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