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Finextra: Lloyds TSB savings Web site tops customer satisfaction poll
The Global Reviews 'Savings Accounts' customer experience benchmark found that Lloyds TSB leads the overall league with a score of 62%, followed by Barclays with 56%, Abbey 53%, Halifax 52%, Nationwide 50%. HSBC, Natwest and ING Direct scored 48% and Alliance and Leicester scored 44%, against the industry average of 52%.
FT.com / Companies / Financial services - L&G urges bank bail-out rethink
Legal & General, the UK’s largest investment group, on Thursday urged the government to reconsider its terms for bailing out three high street banks that could block them from paying dividends for several years.
Lloyds TSB buys Halifax: A game of monopoly that changed the rules of British banking |
Nice summary of HBOS problem, ie maturing debt, and the story behind the meeting between Llloyds Chairman and Gordon Brown.
Lloyds TSB snatched the Halifax from the jaws of the credit crunch - but with thousands of jobs on the line and HBOS's capital problems far from solved, the giant new bank will need skilful handling to ensure that it is a success, writes Heather Connon
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