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Avdi Grimm's Library tagged communication →  View Popular, Search in Google

Mar
22
2011

  • Knowing these details creates intimacy. (It also saves a lot of time when you finally do get to catchup with these people in real life!) It’s not so much about meaning, it’s just about being in touch. 
  • What does seems clear is that, for a lot of people, this ambient intimacy adds value to people’s lives and their relationships with others. I think we can expect to see a lot more of it… but if I was building a tool to support it, I’d be keeping it very simple and unobtrusive. Osmosis is one thing, hyper-stimulation is quite another!
Mar
17
2011

Really insightful article about high-context and low-context cultures, and the different ways they can react to the challenges of remote work.

www.leadingvirtually.com/?p=28
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communication

  • Indicate to your team that research for virtual teams shows that, because of the challenges inherent in virtual work, being a little more explicit in communication is probably necessary. This may mean more of a challenge to high-context team members who are used to implicit communication. To help them feel more comfortable with being explicit, frame virtual work as a totally new way of doing things with a lot of learning to be done along the way.
  • team members will create rules of engagement which make explicit the what, when, who, and how of decision-making and communication within the team. Among the things covered by the rules of engagement are the nature and frequency of communication, communication media to be used, the values that the team will live by, the response times for messages, how conflict will be resolved, and how the decisions will be made, including who makes what decisions.
Mar
16
2011

  • The new comments system works like a conversation thread on a Facebook, complete with @replies. When someone is tagged in a conversation, they will receive an e-mail notification. The user can then either click-through to the document, or simply respond to the e-mail. All the conversation is captured and stored in Google Docs with the document. If the notifications become too much, users can mute notifications.
Mar
14
2011

I've talked about the importance of  a "comms appliance" for remote workers; the iPad 2may just be the best device yet for that role.

gigaom.com/...ipad-2-distributed-teams
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communication videoconferencing ipad

  • People who think that adding a camera to the iPad 2 is just a minor improvement aren’t people who work with remote team members and clients. Videoconferencing is increasingly popular; you need only look as far as the success of Skype and the rise of competitors to that service to find proof of that. The value of face-to-face communication actually increases as in-person dealings become more of a rarity, and it won’t be long before third parties join Apple’s FaceTime in the video chat game, and multi-person group video chat is right around the corner
Jul
2
2010

  • Post a map that shows where your far-flung team members are located. Post pictures of them. (We tend to trust what we can see, and this little gesture can help build trust.) 
     
    When you can, share a meal together--even if you are on different continents. Schedule a call, post the pictures, and set the table. Breaking bread together is an ancient sign of hospitality and good will. This simple gesture can help knit the team together. 
  • When they have a conference call, the frames are placed around the table to remind the people in the room of who else is on the phone.
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