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Many general-purpose communication platforms and social media sites restrict access to only those 13+ in response to a law meant to empower parents: the Children’s Online Privacy Protection Act (COPPA). This forces parents to make a difficult choice: help uphold the minimum age requirements and limit their children’s access to services that let kids connect with family and friends OR help their children lie about their age to circumvent the age-based restrictions and eschew the protections that COPPA is meant to provide. In order to understand how parents were approaching this dilemma, my collaborators — Eszter Hargittai (Northwestern University), Jason Schultz (University of California, Berkeley), John Palfrey (Harvard University) — and I decided to survey parents. In many ways, we were responding to a flurry of studies (e.g. Pew’s) that revealed that millions of U.S. children have violated Facebook’s Terms of Service and joined the site underage. These findings prompted outrage back in May as politicians blamed Facebook for failing to curb underage usage. Embedded in this furor was an assumption that by not strictly guarding its doors and keeping children out, Facebook was undermining parental authority and thumbing its nose at the law. Facebook responded by defending its practices — and highlighting how it regularly ejects children from its site. More controversially, Facebook’s founder Mark Zuckerberg openly questioned the value of COPPA in the first place.
COPPA does not stop Facebook from allowing users under age 13 to join the site. COPPA does not stop any website from allowing users under age 13 to join. What COPPA does require is stricter privacy measures from websites aimed at those under 13 and at websites that know they are collecting personal information from those under 13.
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