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Emanuele Quintarelli's Bookmarks tagged 2007 → View Popular

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Wells Fargo Applies Technology from KnowNow To Meet Major New Marketing Challenges

Wells Fargo Applies Technology from KnowNow To Meet Major New Marketing Challenges

Dave Holvey
SVP Enterprise Marketing

Wells Fargo
June 20, 2007

Tags: wells fargo, case studies, enterprise 2.0, rss, knowhow, 2007, banks, pdf, banking 2.0, enterprise 2.0 conference on 2008-10-08 -All Annotations (0) -About

more fromwww.enterprise2conf.com

Bank of America - News Flash

Tags: case studies, enterprise 2.0, 2007, banks, banking 2.0, bank of america, enterprise 2.0 conference, rss on 2008-10-08 -All Annotations (0) -About

more fromwww.enterprise2conf.com

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The state of Enterprise 2.0

Tags: 2007, dion hinchcliffe, emergence, enterprise 2.0, flatnesses, slates, state of e2.0, zdnet, wells fargo on 2008-10-08 and saved by20 people -All Annotations (0) -About

more fromblogs.zdnet.com

What Would Google Do?

Tags: tim o'reilly, web 2.0, business models, 2007, google, amazon, live applications on 2008-10-04 and saved by2 people -All Annotations (0) -About

more fromradar.oreilly.com

Cogenz - Enterprise 2.0 Social Bookmarking

Tags: bill ives, cogenz, bupa, case studies, fast forward blog, enterprise 2.0, social bookmarking, 2007 on 2008-09-26 -All Annotations (0) -About

more fromwww.fastforwardblog.com

Il Blog di Stefano Epifani - Il Web 2.0 e le applicazioni per la Pubblica Amministrazione

Tags: web 2.0, PA, Stefano Epifani, forumpa, 2007 on 2008-09-03 -All Annotations (0) -About

more fromblog.stefanoepifani.it

Objectives: The Key To Creating A Social Strategy by Josh Bernoff - Forrester Research

Tags: POST, josh bernoff, forrester, online communities, enterprise 2.0, groundswell, 2007, reports on 2008-08-07 and saved by2 people -All Annotations (11) -About

more fromwww.forrester.com

How businesses are using Web 2.0: A McKinsey Global Survey

Tags: mckinsey, reports, 2007, enterprise 2.0, web 2.0, survey, business on 2008-08-03 -All Annotations (0) -About

more fromwww.mckinseyquarterly.com

ROI of a Community Manager

Tags: marketing 2.0, ROI, community manager, connie bensen, 2007 on 2008-07-28 -All Annotations (0) -About

more fromwww.marketingtwo.com

Online Community Revenue and ROI Techniques

Tags: Forum One Networks, online communities, ROI, enterprise 2.0, strategy, 2007, revenue models on 2008-07-21 -All Annotations (0) -About

more fromwww.forumonenetworks.com

Intell's wiki pied piper

Tags: Christian Rasmussen, enterprise 2.0, enterprise wikis, enterprise tagging, case studies, intellipedia, 2007 on 2008-05-03 and saved by5 people -All Annotations (0) -About

more fromwww.fcw.com

IBM Launches Tool to Help Businesses Visualize Social Networks

Tags: enterprise 2.0, social network analysis, social networking, ibm, atlas, 2007 on 2008-05-02 and saved by3 people -All Annotations (0) -About

more fromwww-03.ibm.com

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Understanding productivity in the Information Age

Tags: 2007, information age, mit sloan, news, productivity on 2008-02-18 and saved by4 people -All Annotations (0) -About

more frommitsloan.mit.edu

Una nuova tecnologia abilitante: il microblogging

Tags: 2007, communication, enterprise 2.0, microblogging, reply on 2008-02-09 -All Annotations (0) -About

more fromreplyweb20.wordpress.com

Microblogging for the enterprise

Tags: 2007, communication, enterprise 2.0, microblogging, twitter on 2008-02-09 and saved by2 people -All Annotations (0) -About

more fromwww.bizcommunity.com

Does Enterprise 2.0 Imply a Content Democracy?

Tags: 2007, bill ives, democracy, digg, enterprise 2.0, governance, ron miller on 2008-01-21 -All Annotations (0) -About

more frombyronmiller.typepad.com

Le Intranet nelle banche italiane: l'emergere di una nuova era

Tags: 2007, banking, community of practice, enterprise 2.0, intranet, italy, polimi, report on 2008-01-21 -All Annotations (0) -About

more fromwww.osservatori.dig.polimi.it

Consumerizing the Enteprise - WorkLight Offers Web 2.0 Benefit to the Enterprise

Tags: 2007, enteprise 2.0, idc, paper, report, rss, widget, worklight on 2008-01-21 -All Annotations (0) -About

more frommyworklight.com

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Portals and KM: Serena has Adopted Facebook as their Intranet

Tags: 2007, bill ives, case studies, enterprise 2.0, facebook, serena, serena software, social networking on 2008-01-21 and saved by3 people -All Annotations (0) -About

more frombillives.typepad.com

Serena wanted to promote a greater connection between people. Facebook, which is both free and a great example of web 2.0, seemed to be the right answer. They established a private Facebook group for Serena employees and they built a few simple custom Facebook apps to better enable intranet functions. Now they provide links through Facebook to documents stored securely behind the firewall. Access is just as secure as any other method. Serena employees go to specific people to get relevant information. For example, René and his staff provide press clippings and the HR people provide links to benefits information. In each case you learn about the people providing the information through their Facebook profiles, and not simply the content, itself.

Serena also has public Facebook groups to connect with customers and the broader marketplace. René said that some of his customer conversations have now moved away from email. Clients such as Stewart Cohen at Arbitron and Rajiv Amar at Intuit connect with René and his colleagues through Facebook. René is also one of my Facebook friends and I have noticed that he is usually at the top of the recently updated profile list so I can easily see what he is currently doing.

Serena has found that Facebook has also helped them with recruiting. People send their resumes through Facebook and prospective employees relate their use of the same networking tool that they use in their personal lives. Employee morale has also increased, as well as employee retention, as the whole firm is better connected. A few years ago, many people thought that blogs and business did not go together. We have seen that perception change dramatically. I wonder if the same will be soon said for Facebook and other social networking tools. Thanks to Serena for proving us with an example.

25 Tips for a Better Wiki Deployment

Tags: 2007, deployment, enterprise 2.0, enterprise wikis, eweek, tips on 2008-01-21 -All Annotations (0) -About

more fromwww.eweek.com

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