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evhead: Podcasting Site Roundup
Let's face it folks: There are a lot of podcast directories and services. Is anyone using these sites? Are they growing or shrinking? Who's growing and shrinking? What does it all mean?
I have lots of thoughts on the subject, but won't offer much analysi
Talk to Our Customers? Are You Crazy?
No, they're not, says McQuillen. And the problem with thinking they are is that companies end up creating products and processes that suit them, not their customers. "You need," he says, "to go out and talk to customers to find out what they want."
The "
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