"The World Wide Web changed the ways people work, play, communicate, collaborate, and educate. But without new research aimed at understanding the current, evolving and potential Web, we may miss or delay opportunities for new and revolutionary capabilities.
To model the Web, to understand the architectural principles that have provided for its growth, and to ensure it supports the basic social values of trustworthiness, personal control over information, and respect for social boundaries, then we must pursue a research agenda that targets the Web and its use as a primary focus of attention."