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Jonathan Bailey's Library tagged amazon →  View Popular

15 Apr 09

Returning Product To Amazon Could Brick Your Kindle - The Channel Wire - IT Channel News And Views by CRN and VARBusiness

  • As you may already know, Amazon's electronic reader, the Kindle (and newer Kindle 2) is linked to the owner's Amazon account where the inventory of purchased books is managed. In addition, although there are a few other sources, it is primarily the only way to buy books for the device. When this user's Amazon account was closed, he also lost access to all the books he had purchased, as well as the ability to shop for new material.
  • Ultimately, the user appealed to Amazon and it reinstated his account noting that "if a higher-than-acceptable number of concession incidents occur in the future" they will ban him again. Although this particular incident worked out for the user, it is still a bit frightening that a company can unilaterally make such a decision. Of course, it would be technically possible for Amazon to allow banned users to continue accessing their Kindle accounts, but they chose not to go that route and, based on its user agreement, Amazon doesn't have to.
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